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When clicking on any row on Agents list an error is raised and the panel is not rendered.

Proposed changes (including videos or screenshots)

I changed only two things into MaxChatsPerAgentDisplay component:

  • UserInfo component: default import for a named import.
  • Condition to show the field only when it has value.

With value

image

With no value

image

Issue(s)

Steps to test or reproduce

With your Rocket.Chat as Enterprise:

Omnichannel panel > Agents > Click on a row of a specific agent > nothing will be rendered on page.

image

Further comments

@rafaelblink rafaelblink added this to the 3.9.4 milestone Dec 24, 2020
@rafaelblink rafaelblink requested a review from a team December 24, 2020 17:36
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@renatobecker renatobecker left a comment

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@rafaelblink we need to fix the UI components on the Panel as well.
Neither the buttons displayed below the user avatar nor the avatar is okay, both need fixes, look:

User Info Panel:
Screen Shot 2020-12-25 at 15 02 04

Agent Info Panel:
Screen Shot 2020-12-25 at 15 03 29

@renatobecker renatobecker changed the title [FIX][ENTERPRISE] Agent information panel not rendering [FIX] Agent information panel not rendering Dec 29, 2020
@renatobecker renatobecker modified the milestones: 3.9.4, 3.11.0 Dec 29, 2020
@renatobecker renatobecker removed the request for review from a team December 29, 2020 16:51
@renatobecker renatobecker merged commit abc4443 into develop Dec 30, 2020
@renatobecker renatobecker deleted the omnichannel/fix-agent-information branch December 30, 2020 12:15
gabriellsh added a commit that referenced this pull request Jan 4, 2021
…info_page

* 'develop' of github.com:RocketChat/Rocket.Chat: (255 commits)
  Chore: Add tests for the api/licenses.* endpoints (#20041)
  Language update from LingoHub 🤖 on 2021-01-04Z (#20034)
  [FIX] Omnichannel Agents unable to take new chats in the queue (#20022)
  [FIX] Omnichannel Business Hours form is not being rendered (#20007)
  Language update from LingoHub 🤖 (#20013)
  Chore: Fix i18n duplicated keys (#19998)
  [FIX] Agent information panel not rendering (#19965)
  [FIX] Apps Create Room method with agent not working (#19997)
  Chore: add tests to api/instances.get endpoint  (#19988)
  Bump version to 3.11.0-develop
  Bump version to 3.10.0
  Bump version to 3.10.0-rc.4
  Bump version to 3.10.0-rc.3
  Bump version to 3.10.0-rc.2
  Bump version to 3.10.0-rc.1
  Bump version to 3.10.0-rc.0
  Revert "[NEW] Storj integration (#19932)"
  Regression: polishing licenses endpoints  (#19981)
  Regression: Double Scrollbars on tables (#19980)
  Regression: Add currently running instance to instances.get endpoint (#19955)
  ...
@renatobecker renatobecker modified the milestones: 3.11.0, 3.10.1 Jan 6, 2021
sampaiodiego pushed a commit that referenced this pull request Jan 8, 2021
* Changing default import to named import and only showing MaxNumber field when it has value.

* Agents (edit and info) enhancements with translation missing and alignments.

Co-authored-by: Renato Becker <[email protected]>
@sampaiodiego sampaiodiego mentioned this pull request Jan 8, 2021
sampaiodiego pushed a commit that referenced this pull request Jan 8, 2021
* Changing default import to named import and only showing MaxNumber field when it has value.

* Agents (edit and info) enhancements with translation missing and alignments.

Co-authored-by: Renato Becker <[email protected]>
vanhoang1107 pushed a commit to vanhoang1107/Rocket.Chat that referenced this pull request Jan 11, 2021
* rocketchat/master:
  Bump version to 3.10.3
  [FIX] User registration updating wrong subscriptions (RocketChat#20128)
  Bump version to 3.10.2
  [FIX] Tabbar is opened (RocketChat#20122)
  Bump version to 3.10.1
  [FIX] Actions from User Info panel (RocketChat#20073)
  [FIX] Messages being updated when not required after user changes his profile (RocketChat#20114)
  Custom fields not storing additional form values, fixing label and solving duplicated register. (RocketChat#19953)
  Fix livechat room breaking after return (RocketChat#20089)
  [FIX] Omnichannel raw model importing meteor dependency (RocketChat#20093)
  [FIX] User Audio notification preference not being applied (RocketChat#20061)
  [FIX] OAuth users being asked to change password on second login (RocketChat#20003)
  [FIX] Omnichannel Agents unable to take new chats in the queue (RocketChat#20022)
  [FIX] Omnichannel Business Hours form is not being rendered (RocketChat#20007)
  [FIX] Agent information panel not rendering (RocketChat#19965)
  [FIX] Apps Create Room method with agent not working (RocketChat#19997)
@sampaiodiego sampaiodiego mentioned this pull request Feb 1, 2021
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3 participants