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LG-11126 Update Start over verifying your identity screen#9313

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soniaconnolly merged 19 commits intomainfrom
abrad-lg-11126-update-idv-start-over
Oct 20, 2023
Merged

LG-11126 Update Start over verifying your identity screen#9313
soniaconnolly merged 19 commits intomainfrom
abrad-lg-11126-update-idv-start-over

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@theabrad
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@theabrad theabrad commented Oct 4, 2023

🎫 Ticket

LG-11126

🛠 Summary of changes

Updated the text for the confirm start over page for a user trying to change their address through the verify by mail flow.

ETA: @solipet and @soniaconnolly edited this PR to add a new template rather than change the existing template. We added a new route, which we can start using in the next deploy. Meanwhile we choose the template based on the referer.

📜 Testing Plan

We currently do not have a mechanism to reach this page through canceling in the IdV verify by mail flow (it is being addressed in https://cm-jira.usa.gov/browse/LG-11125) except on the enter gpo code page.

  • Go through IdV
  • Select the verify by mail option
  • Request a letter
  • In your browser visit /verify/by_mail/confirm_start_over

👀 Screenshots

If relevant, include a screenshot or screen capture of the changes.

Existing: Screenshot 2023-10-04 at 3 12 21 PM
New:

English:
Screenshot 2023-10-04 at 2 38 44 PM

Spanish:
Screenshot 2023-10-04 at 2 38 54 PM

French:
Screenshot 2023-10-04 at 2 39 05 PM

changelog: User-Facing Improvements, IdV By Mail, update text in start
over verifying identity screen
@theabrad theabrad requested a review from a team October 4, 2023 19:14
este teléfono?'
standard: '¿Cancelar la verificación de su identidad?'
start_over: Empezar de nuevo a verificar su identidad
start_over: ¿Empezar de nuevo a verificar su identidad?
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@amirbey amirbey Oct 5, 2023

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overall ... LGTM
however, this key is also used on /verify/cancel page ... do we want to make it a question there too?

Screenshot 2023-10-05 at 2 23 34 PM

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I'll create another translation for one with the question mark.

@amirbey
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amirbey commented Oct 5, 2023

also, could be helpful to verify the content changes exists in the feature spec 👍🏿

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@soniaconnolly soniaconnolly left a comment

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Approved accidentally, don't see how to undo. @amirbey covered the issues, so please wait until he approves.

@solipet solipet requested a review from amirbey October 16, 2023 21:16
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Ran through the step - looks great!

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After some confusion, we now realize that the interstitial updated for the cancel from the Request Letter screen should not be the same as the one from the cancel from the Enter Code screen. The latter should still have the warnings about invalidating the verification code.

…_address

Co-authored-by: Doug Price <douglas.price@gsa.gov>
@soniaconnolly soniaconnolly force-pushed the abrad-lg-11126-update-idv-start-over branch from f2bcbbc to 4412633 Compare October 18, 2023 21:49
Add source param to indicate whether referer is request_letter
@soniaconnolly soniaconnolly force-pushed the abrad-lg-11126-update-idv-start-over branch from 4412633 to 57c1d7e Compare October 18, 2023 21:55
Co-authored-by: Doug Price <douglas.price@gsa.gov>
Comment on lines +13 to +16
if request.referer == idv_request_letter_url
analytics.idv_gpo_confirm_start_over_before_letter_visited
render 'idv/confirm_start_over/before_letter'
else
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@matthinz matthinz Oct 19, 2023

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I did a double take at this initially but then saw the note in the description about how this is temporary. This is fine for now, but I don't want any referer-checking code sitting around long term.

Maybe just call it out a little bit (and clarify that we're calling out to before_letter here):

Suggested change
if request.referer == idv_request_letter_url
analytics.idv_gpo_confirm_start_over_before_letter_visited
render 'idv/confirm_start_over/before_letter'
else
# Temporarily check referer until link in request letter view is updated
if request.referer == idv_request_letter_url
before_letter
else

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Followup PR: #9423

@solipet solipet force-pushed the abrad-lg-11126-update-idv-start-over branch from b24ecc5 to 492cf60 Compare October 20, 2023 15:07
@soniaconnolly soniaconnolly merged commit 7edc30b into main Oct 20, 2023
@soniaconnolly soniaconnolly deleted the abrad-lg-11126-update-idv-start-over branch October 20, 2023 15:28
@mdiarra3 mdiarra3 mentioned this pull request Oct 23, 2023
mdiarra3 added a commit that referenced this pull request Oct 24, 2023
* LG-11083: Enable USPS Public Endpoint (#9355)

* changelog: Internal, In-Person Proofing, Enable public USPS post office search

* Use EnrollmentHelper to switch between mock/real thing

* Try behaves_like

* Revert shared examples for now

* Use full name

* Update report mailer preview to be more realistic (#9419)


**How**: stubs CloudwatchClient

changelog: Internal, Reporting, Updates report preview to use live code

* Add analytics section to frontend documentation (#9421)

* Add analytics section to frontend documentation

changelog: Internal, Documentation, Add analytics frontend documentation

* link to correct javascript package

* LG-11101: Support multiple valid MFA to satisfy authentication request (#9335)

changelog: User-Facing Improvements, MFA, Avoid prompting for MFA in some scenarios where a recent MFA satisfies the requirement

* LG-11148 | Adds monthly report on total verified users (#9376)

changelog: Internal, Reporting, Monthly report now includes total verified users

Also incorporates LG-11150

Co-authored-by: Zach Margolis <zachary.margolis@gsa.gov>

* Remove second MFA prompt exception for strict MFA requirement (#9422)

changelog: User-Facing Improvements, MFA Setup, Add second MFA reminder screen for single-MFA accounts when signing in at AAL2

* LG-11126 Update Start over verifying your identity screen (#9313)

* change text for start over verify screen

* add translations for page

* add changelog

changelog: User-Facing Improvements, IdV By Mail, update text in start
over verifying identity screen

* remove unused i18n

* create new translation with question mark added

* current step indicator for user not in gpo flow yet

* a missing period

* Restore deleted translations, and rename start_over to start_over_new_address

Co-authored-by: Doug Price <douglas.price@gsa.gov>

* New template for confirm start over from request_letter

Add source param to indicate whether referer is request_letter

* Update specs to check for correct template

Co-authored-by: Doug Price <douglas.price@gsa.gov>

* Add before_letter route for new screen, don't use it yet

And analytics

* Lint, unused arg in analytics_events

* alphabetization lint

* Add suggested comment

Co-authored-by: Matt Hinz <matt.hinz@gsa.gov>

* lints

---------

Co-authored-by: Douglas Price <douglas.price@gsa.gov>
Co-authored-by: Sonia Connolly <sonia.connolly@gsa.gov>
Co-authored-by: Matt Hinz <matt.hinz@gsa.gov>

* LG-11198: Update address text (#9420)

Update address text

changelog: User-Facing Improvements, IdV, Update text for address

* LG-10922: Display new headings for Hybrid Handoff page on AB test (#9316)

* changelog: User-Facing Improvements, Doc Auth, Display new headings for Hybrid Handoff page on AB test

Adds:

* Conditional headers depending on which flag is on
* Hybrid handoff show view test
* Translations

* LG-11235: Rename double address verification as ipp_enrollment_in_progress (#9390)

* Removed double address verification replaced with ipp_enrollment_in_progress

* changelog: Internal, In-person Proofing, change DAV references to reflect reality

* Change test description to be closer to what is being changed in the controller

* Addressing 50/50 state concerns in proofer and adjudicator

* Addressing linter issues

* Set missing initial value for dav

* Moving arg with default value to end of list

* Apply suggestions from code review

Adding proper input to job_arguments hash.

Co-authored-by: Zach Margolis <zachmargolis@users.noreply.github.com>

* Adding note about existing ticket for work post 50/50 state

* Resolving Shannon's comments

* Adding back in test for dav, need reader on adjudicator

* Adding back in test for dav, need reader on adjudicator

---------

Co-authored-by: jack.ryan@gsa.gov <johnaryan@fcoh2j-f4t79kf4.myfiosgateway.com>
Co-authored-by: Zach Margolis <zachmargolis@users.noreply.github.com>

* Add --deflate option to data-pull and action-account scripts (#9424)


changelog: Internal, Scripts, Add --deflate option to data-pull and action-account scripts

---------

Co-authored-by: Matt Gardner <wilburnforce@gmail.com>
Co-authored-by: Zach Margolis <zachmargolis@users.noreply.github.com>
Co-authored-by: Andrew Duthie <andrew.duthie@gsa.gov>
Co-authored-by: Matt Wagner <mattwagner@navapbc.com>
Co-authored-by: Zach Margolis <zachary.margolis@gsa.gov>
Co-authored-by: Alex Bradley <alexander.bradley@gsa.gov>
Co-authored-by: Douglas Price <douglas.price@gsa.gov>
Co-authored-by: Sonia Connolly <sonia.connolly@gsa.gov>
Co-authored-by: Matt Hinz <matt.hinz@gsa.gov>
Co-authored-by: jc-gsa <104452882+jc-gsa@users.noreply.github.com>
Co-authored-by: Brittany Greaner <35475380+night-jellyfish@users.noreply.github.com>
Co-authored-by: Jack Ryan <jackryan@navapbc.com>
Co-authored-by: jack.ryan@gsa.gov <johnaryan@fcoh2j-f4t79kf4.myfiosgateway.com>
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5 participants