fix: wrong imports in InquireSidePanelItem

[julio-rocketchat]

Proposed changes (including videos or screenshots)

PR 41595 was merged but in the meantime there was a refactor in where escapeHTML came from (instead of helpers, we now have a tools package). This PR fixes it and serves as a part 2 to that initial PR that ended up breaking the code.

Issue(s)

#41595
https://rocketchat.atlassian.net/browse/VLN-531

Steps to test or reproduce

Further comments

Summary by CodeRabbit

• Bug Fixes
  • Improved HTML escaping behavior in the Omnichannel inquiry side panel.

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ℹ️ Recent review info

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Reviewing files that changed from the base of the PR and between b2c16d5 and c716617.

📒 Files selected for processing (1)

• apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx

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📓 Path-based instructions (2)

**/*.{ts,tsx,js}

📄 CodeRabbit inference engine (.cursor/rules/playwright.mdc)

**/*.{ts,tsx,js}: Write concise, technical TypeScript/JavaScript with accurate typing in Playwright tests
Avoid code comments in the implementation

Files:

• apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx

apps/meteor/**

📄 CodeRabbit inference engine (CLAUDE.md)

The main Rocket.Chat Meteor application resides in apps/meteor/; place its application code there rather than in other monorepo areas.

Files:

• apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx

🧠 Learnings (2)

📚 Learning: 2026-03-27T14:52:56.865Z

Learnt from: dougfabris
Repo: RocketChat/Rocket.Chat PR: 39892
File: apps/meteor/client/views/room/contextualBar/Threads/Thread.tsx:150-155
Timestamp: 2026-03-27T14:52:56.865Z
Learning: In Rocket.Chat, there are two different `ModalBackdrop` components with different prop APIs. During review, confirm the import source: (1) `rocket.chat/fuselage` `ModalBackdrop` uses `ModalBackdropProps` based on `BoxProps` (so it supports `onClick` and other Box/DOM props) and does not have an `onDismiss` prop; (2) `rocket.chat/ui-client` `ModalBackdrop` uses a narrower props interface like `{ children?: ReactNode; onDismiss?: () => void }` and handles Escape keypress and outside mouse-up, and it does not forward arbitrary DOM props such as `onClick`. Flag mismatched props (e.g., `onDismiss` passed to the fuselage component or `onClick` passed to the ui-client component) and ensure the usage matches the correct component being imported.

Applied to files:

• apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx

📚 Learning: 2026-05-06T12:21:44.083Z

Learnt from: juliajforesti
Repo: RocketChat/Rocket.Chat PR: 40256
File: apps/meteor/client/components/CreateDiscussion/CreateDiscussion.tsx:121-149
Timestamp: 2026-05-06T12:21:44.083Z
Learning: Field wrappers in rocket.chat/fuselage-forms (Field, FieldLabel, FieldRow, FieldError, FieldHint) auto-create htmlFor/id associations, aria-describedby, and role="alert" for errors. Do not manually set htmlFor, id, aria-describedby, or role attributes when using these wrappers. This automatic wiring does not apply to plain rocket.chat/fuselage components, which require explicit ID wiring per the accessibility docs. In code reviews, prefer using fuselage-forms wrappers for form fields and verify there is no unnecessary manual ID/aria wiring in files that use these wrappers. If a component uses plain fuselage components, ensure proper id wiring as per docs.

Applied to files:

• apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx

🔇 Additional comments (1)

apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx (1)

3-3: LGTM!

---

Walkthrough

The change updates the escapeHTML import in the omnichannel side panel item from @rocket.chat/string-helpers to @rocket.chat/tools.

Changes

escapeHTML import

Layer / File(s)	Summary
Update escapeHTML import apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx	The file imports escapeHTML from @rocket.chat/tools.

Estimated code review effort: 1 (Trivial) | ~2 minutes

Merge Risk: ⚪ Minimal · up to c7166

This is a localized import correction in the side-panel component; no actionable merge-blocking risk remains after normal checks and review.

Suggested labels: type: chore

Suggested reviewers: tassoevan, cardoso

🚥 Pre-merge checks | ✅ 5

✅ Passed checks (5 passed)

Check name	Status	Explanation
Docstring Coverage	✅ Passed	No functions found in the changed files to evaluate docstring coverage. Skipping docstring coverage check.
Linked Issues check	✅ Passed	Check skipped because no linked issues were found for this pull request.
Out of Scope Changes check	✅ Passed	Check skipped because no linked issues were found for this pull request.
Description Check	✅ Passed	Check skipped - CodeRabbit’s high-level summary is enabled.
Title check	✅ Passed	The title clearly and concisely describes the corrected import in InquireSidePanelItem.

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Codecov Report

✅ All modified and coverable lines are covered by tests.
✅ Project coverage is 69.24%. Comparing base (b2c16d5) to head (c716617).
⚠️ Report is 1 commits behind head on develop.

Additional details and impacted files

@@           Coverage Diff            @@
##           develop   #41815   +/-   ##
========================================
  Coverage    69.23%   69.24%           
========================================
  Files         4234     4234           
  Lines       167280   167283    +3     
  Branches     29796    29791    -5     
========================================
+ Hits        115818   115828   +10     
+ Misses       46302    46293    -9     
- Partials      5160     5162    +2     

Flag	Coverage Δ
e2e	58.93% <ø> (+<0.01%)	⬆️
e2e-api	45.86% <ø> (-0.01%)	⬇️
unit	71.19% <ø> (+0.02%)	⬆️

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