LG-13629 EIPP Content Updates for Ready to Verify View and Email

[gina-yamada]

🎫 Ticket

LG-13629 Implementation: EIPP Barcode page and email consistency updates

🛠 Summary of changes

Content updates (in English, Spanish, French, and Chinese) for EIPP for:

• Ready to Verify View
• Ready to Verify Email
• Ready to Verify Reminder Email

📜 Testing Plan

The Ready to Verify View and Email are different templates.. Updating the text should fix both places but inspect both views. The email and reminder email are the same template (with a few additions/changes on the reminder email.)

• Step 1 Create an EIPP Enrollment. Once on Ready to Verify View, inspect page for content changes listed in LG-13629. Translation doc for EIPP You're ready to verify in person. Notice the key in the translation doc- updates are highlighted in red for this ticket.

  • Inspect English
  • Inspect Spanish
  • Inspect French
  • Inspect Chinese

• Step 2 Inspect the EIPP Ready to Verify Email at http://localhost:3000/rails/mailers/user_mailer/in_person_ready_to_verify_enhanced_ipp_enabled.html for content changes listed in LG-13629. Translation doc for EIPP You're ready to verify in person. Notice the key in the translation doc- updates are highlighted in red for this ticket.

  • Inspect English
  • Inspect Spanish
  • Inspect French
  • Inspect Chinese

• Step 3 Inspect the EIPP Ready to Verify Reminder Email at http://localhost:3000/rails/mailers/user_mailer/in_person_ready_to_verify_reminder_enhanced_ipp_enabled for content changes listed in LG-13629. Translation doc for EIPP You're ready to verify in person. Notice the key in the translation doc- updates are highlighted in red for this ticket.

  • Inspect English
  • Inspect Spanish
  • Inspect French
  • Inspect Chinese

• Step 4 Create an IPP Enrollment. Once on Ready to Verify View, inspect page to ensure changes did not effect the IPP view. Translation doc for IPP You're ready to verify in person

• Step 5 Inspect the IPP Ready to Verify Email at http://localhost:3000/rails/mailers/user_mailer/in_person_ready_to_verify to ensure changes did not effect the IPP email. Translation doc for IPP You're ready to verify in person

👀 Screenshots

EIPP: Ready To Verify View

EIPP Ready to Verify Email

EIPP Ready to Verify Reminder Email

IPP: Ready To Verify View -- Confirm content did not changed- English Only

IPP: Ready To Verify Email -- Confirm content did not changed- English Only

[rutvigupta-design]

@gina-yamada this LGTM! 🎉 Thanks so much for all the detailed screenshots! I agree with your comments in the translation doc (re: removing periods from Spanish and Chinese and removing the "REAL" copy from the Chinese body text).

[gina-yamada]

@rutvigupta-design Jenny noticed that the "What to expect after your visit" section diid not contain some of the text found in the translation doc. I recall asking about it and I remember not seeing the "not implemented yet" notes after you pointed them out in this Figma. The newest template for this ticket does not include the Not yet implemented note.

Do you know if there is a ticket floating around to implement/update this section? Should we create a ticket to handle this or do you want me to update in this PR to include those changes? I don't want it to get forgotten.

Currently screenshot of What to expect after your visit section...

Thanks 🙌 Jenny 🙌 for pointing it out

[shanechesnutt-ft]

Went through all the steps it looks good to me! Nice job!

[jennyverdeyen]

Went through all the steps and everything looks great! Thanks for addressing my question about the not-yet implemented content!

[rutvigupta-design]

@gina-yamada and I jumped on a call and determined that the Figma wasn't quite reflecting the email template that's in prod, so there are some text differences between the email template and page in the app that should actually be there:

• "We have sent this information to the email you used to sign in." shouldn't show up in the email template.
• "You may now sign out and return to [Partner agency name] to complete any next steps you can access until your identity has been verified." should also not show up in the email template.

Hopefully this helps clarify things, thanks so much for pointing these out @jennyverdeyen! I've also updated our Figma file!