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MODAPS_FPROC provider fails too frequently #2

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Matt-Martens opened this issue Jul 14, 2017 · 2 comments
Closed

MODAPS_FPROC provider fails too frequently #2

Matt-Martens opened this issue Jul 14, 2017 · 2 comments

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@Matt-Martens
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The FTP connection between Cumulus and MODAPS fails way too frequently. Here is the error message reported on the Cumulus Dashboard.

{"message":"FTP list failed for modpdr01.nascom.nasa.gov: read ECONNRESET","details":{"message":"read ECONNRESET"}}

What is causing this problem? Is this an issue at MODAPS? Would using a different protocol (switching away from FTP) be beneficial? How do operators at the DAACs trouble-shoot/dig deeper into issues like this as opposed to just looking at the logs that are displayed on the Dashboard?

image

bilts added a commit that referenced this issue Jul 19, 2017
* commit '33c13720863924bb3a532a299e6a319ed0bc6f79':
  GITC-112: Working test suite with new ingest codebase
bilts pushed a commit that referenced this issue Jul 19, 2017
…able to master

* commit '3d4b757dc5a5b8d896670c80002535eee4a9699a':
  GITC-264: Addressing remaining code comments.
  GITC-264: Switched to consistent style of using require instead of import.
  GITC-264: Changed function style usage.
  GITC-264: Adding ability to use canned data from API.
  GITC-264: Fixing linting problems.
  GITC-264: Adding loading icon for workflow status.
  GITC-264: Adding icons to indicate success or failure of last run. Removing mocked up components from display.
  GITC-264: Added tests and documentation for sorting
  GITC-264: Implemented basic sorting
  GITC-264: Adding tests and documentation for some functions.
  GITC-264: Adding parameters to send with workflow status request to specify the stack name.
  GITC-264: Renamed product status table to workflow status table. Implemented basic display as designed with Patrick
  GITC-264: Intermediate commit - refactored reducers, added table component, added endpoint to request product status and display
bilts pushed a commit that referenced this issue Jul 19, 2017
…aster

* commit 'ec64ef0a646e604e4ba25e011ac5cf84c743c1ca':
  Add timeout to bin/check_app_health.sh
  Enable deployments to ngap-test using API Gateway
  Fix NGAPAppName in deploy.sh
  Update deploy support tagging of resources
bilts pushed a commit that referenced this issue Jul 19, 2017
…erview to master

* commit '46c6b9f723eed62cfa75dae9aaa89b270fe36271':
  GITC-163: Removing redundant updates of a variable during deployment.
  GITC-163: Updating submodules to master.
  GITC-163: Adding on earth stack name to set of arguments passed to ops api stack.
  GITC-163: Updating dashboard deployment so that it passes in the OnEarth stack name.
bilts pushed a commit that referenced this issue Jul 19, 2017
… to master

* commit 'bb80697c7949280d83fa87d99adeceff3e57ad2c':
  GITC-178: Adding comments to new functions.
  GITC-178: Moving some common code into ingest common. Add support for filtering out granules via discovery workflows.
bilts pushed a commit that referenced this issue Jul 19, 2017
… master

* commit 'c4971cf4ba698ed2cdb7ed41c31720250a23efbd':
  GITC-178: Moving some common code into ingest common.
@scisco
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scisco commented Aug 25, 2017

@Matt-Martens do you know how many connections MODAPS accepts from our whitelisted IP address? I still have a lot of difficulty maintaining a reasonable download rate from MODAPS.

@scisco
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scisco commented Sep 20, 2017

This is resolved in #40

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