fix: business hours closing for one minute a day - #41784
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Work hours are configured at minute granularity, but the finish time was compared as exclusive. Consecutive daily windows therefore never met, so a 00:00-23:59 business hour — the only way the UI can express "always open" — left the service closed for the whole 23:59 minute, every day. During that minute agents could not become available and the Livechat widget rendered the offline form. A work hour now stays open until the end of its finish minute. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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🦋 Changeset detectedLatest commit: 25a1b1b The changes in this PR will be included in the next version bump. This PR includes changesets to release 3 packages
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WalkthroughBusiness-hour windows now remain open through the configured finish minute. Boundary tests cover timezone-shifted and same-day schedules. A patch changeset documents the update. ChangesBusiness-hour finish boundary
Estimated code review effort: 2 (Simple) | ~10 minutes Mergeability Score: ⚪ Minimal · up to The implementation is a localized business-hours boundary correction with focused test coverage, and no actionable merge-blocking risk remains; only minor documentation and code-style cleanup is needed. Suggested labels: 🚥 Pre-merge checks | ✅ 5✅ Passed checks (5 passed)
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Inline comments:
In @.changeset/business-hour-finish-minute-inclusive.md:
- Line 5: Update the changeset wording to scope the fix specifically to the
filter or availability path, such as filterBusinessHoursThatMustBeOpened, and
avoid claiming that all business-hours closing behavior is fixed. Alternatively,
explicitly document that cron jobs may still close and reopen a 00:00–23:59
schedule during the affected minute.
Apply the same fix in
`@apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.ts`
around lines 45 - 48: The implementation-comment cleanup is covered by the
consolidated documentation/style request.
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.changeset/business-hour-finish-minute-inclusive.mdapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.ts
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📓 Path-based instructions (3)
**/*.{ts,tsx,js}
📄 CodeRabbit inference engine (.cursor/rules/playwright.mdc)
**/*.{ts,tsx,js}: Write concise, technical TypeScript/JavaScript with accurate typing in Playwright tests
Avoid code comments in the implementation
Files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
apps/meteor/**
📄 CodeRabbit inference engine (CLAUDE.md)
The main Rocket.Chat Meteor application resides in
apps/meteor/; place its application code there rather than in other monorepo areas.
Files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
**/*.spec.ts
📄 CodeRabbit inference engine (.cursor/rules/playwright.mdc)
**/*.spec.ts: Use descriptive test names that clearly communicate expected behavior in Playwright tests
Use.spec.tsextension for test files (e.g.,login.spec.ts)
Files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
🧠 Learnings (14)
📚 Learning: 2026-02-24T19:09:09.561Z
Learnt from: ahmed-n-abdeltwab
Repo: RocketChat/Rocket.Chat PR: 38974
File: apps/meteor/app/api/server/v1/im.ts:220-221
Timestamp: 2026-02-24T19:09:09.561Z
Learning: In RocketChat/Rocket.Chat OpenAPI migration PRs for apps/meteor/app/api/server/v1 endpoints, maintainers prefer to avoid any logic changes; style-only cleanups (like removing inline comments) may be deferred to follow-ups to keep scope tight.
Applied to files:
.changeset/business-hour-finish-minute-inclusive.md
📚 Learning: 2026-07-29T16:20:12.020Z
Learnt from: d-gubert
Repo: RocketChat/Rocket.Chat PR: 41377
File: packages/apps/base-runtime/src/lib/accessors/read/MessageRead.ts:15-20
Timestamp: 2026-07-29T16:20:12.020Z
Learning: For the Apps accessor-consolidation work in Rocket.Chat, maintain behavioral parity with the existing host accessors during a port, even when a known edge case exists. Correctness improvements that intentionally diverge from the host implementation should be handled in a dedicated follow-up change.
Applied to files:
.changeset/business-hour-finish-minute-inclusive.md
📚 Learning: 2026-03-23T19:33:46.159Z
Learnt from: cardoso
Repo: RocketChat/Rocket.Chat PR: 39818
File: apps/meteor/client/hooks/usePruneWarningMessage.ts:45-56
Timestamp: 2026-03-23T19:33:46.159Z
Learning: In RocketChat/Rocket.Chat, cron expressions used by the retention policy (e.g., `RetentionPolicy_Advanced_Precision_Cron`) follow the convention of the `cron` npm package (outdated version), which uses **0-indexed months** (0 = January, 11 = December), not the standard 1-12 used in POSIX cron. The local `sendAt` function in `apps/meteor/client/hooks/usePruneWarningMessage.ts` intentionally replicates this 0-indexed behavior. Do NOT suggest adding `+1` to `date.getMonth()` in this file, as it would break tests and create inconsistency with the backend.
Applied to files:
.changeset/business-hour-finish-minute-inclusive.md
📚 Learning: 2026-03-16T21:50:37.589Z
Learnt from: amitb0ra
Repo: RocketChat/Rocket.Chat PR: 39676
File: .changeset/migrate-users-register-openapi.md:3-3
Timestamp: 2026-03-16T21:50:37.589Z
Learning: For changes related to OpenAPI migrations in Rocket.Chat/OpenAPI, when removing endpoint types and validators from rocket.chat/rest-typings (e.g., UserRegisterParamsPOST, /v1/users.register) document this as a minor changeset (not breaking) per RocketChat/Rocket.Chat-Open-API#150 Rule 7. Note that the endpoint type is re-exposed via a module augmentation .d.ts in the consuming package (e.g., packages/web-ui-registration/src/users-register.d.ts). In reviews, ensure the changeset clearly states: this is a non-breaking change, the major version should not be bumped, and the changeset reflects a minor version bump. Do not treat this as a breaking change during OpenAPI migrations.
Applied to files:
.changeset/business-hour-finish-minute-inclusive.md
📚 Learning: 2026-07-17T14:40:26.584Z
Learnt from: ggazzo
Repo: RocketChat/Rocket.Chat PR: 40736
File: apps/meteor/ee/server/lib/audit/functions.ts:178-180
Timestamp: 2026-07-17T14:40:26.584Z
Learning: In `apps/meteor/ee/server/lib/audit/functions.ts`, `auditGetOmnichannelMessagesMethod` must intentionally not apply `livechat.applyRoomRestrictions`: it preserves the legacy DDP `auditGetOmnichannelMessages` compliance-audit contract. The method is gated by `can-audit` and deliberately spans all omnichannel rooms; only the legacy `type === 'l'` path in `getRoomInfoByAuditParams` applies unit/visibility restrictions.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.ts
📚 Learning: 2026-02-26T19:25:44.063Z
Learnt from: gabriellsh
Repo: RocketChat/Rocket.Chat PR: 38778
File: packages/ui-voip/src/providers/useMediaSession.ts:192-192
Timestamp: 2026-02-26T19:25:44.063Z
Learning: In the Rocket.Chat repository, do not reference Biome lint rules in code review feedback. Biome is not used even if biome.json exists; only reference Biome rules if there is explicit, project-wide usage documented. For TypeScript files, review lint implications without Biome guidance unless the project enables Biome rules.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-02-26T19:25:44.063Z
Learnt from: gabriellsh
Repo: RocketChat/Rocket.Chat PR: 38778
File: packages/ui-voip/src/providers/useMediaSession.ts:192-192
Timestamp: 2026-02-26T19:25:44.063Z
Learning: In this repository (RocketChat/Rocket.Chat), Biome lint rules are not used even if a biome.json exists. When reviewing TypeScript files (e.g., packages/ui-voip/src/providers/useMediaSession.ts), ensure lint suggestions do not reference Biome-specific rules. Rely on general ESLint/TypeScript lint rules and project conventions instead.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-05-06T12:21:44.083Z
Learnt from: juliajforesti
Repo: RocketChat/Rocket.Chat PR: 40256
File: apps/meteor/client/components/CreateDiscussion/CreateDiscussion.tsx:121-149
Timestamp: 2026-05-06T12:21:44.083Z
Learning: Field wrappers in rocket.chat/fuselage-forms (Field, FieldLabel, FieldRow, FieldError, FieldHint) auto-create htmlFor/id associations, aria-describedby, and role="alert" for errors. Do not manually set htmlFor, id, aria-describedby, or role attributes when using these wrappers. This automatic wiring does not apply to plain rocket.chat/fuselage components, which require explicit ID wiring per the accessibility docs. In code reviews, prefer using fuselage-forms wrappers for form fields and verify there is no unnecessary manual ID/aria wiring in files that use these wrappers. If a component uses plain fuselage components, ensure proper id wiring as per docs.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-08-05T22:02:59.828Z
Learnt from: ricardogarim
Repo: RocketChat/Rocket.Chat PR: 41707
File: apps/meteor/server/hooks/messages/processThreads.ts:66-68
Timestamp: 2026-08-05T22:02:59.828Z
Learning: In Rocket.Chat Meteor server code, `callbacks.runAsync` returns its input item rather than the asynchronous callback promise. Callers of `afterReadMessages` must invoke `callbacks.runAsync` without awaiting it, keeping read-receipt I/O off the message-send path; this includes `apps/meteor/server/hooks/messages/processThreads.ts`.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.tsapps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-03-06T18:09:17.867Z
Learnt from: tassoevan
Repo: RocketChat/Rocket.Chat PR: 39397
File: packages/gazzodown/src/elements/Timestamp/DateTimeFormats.spec.tsx:20-23
Timestamp: 2026-03-06T18:09:17.867Z
Learning: In the RocketChat/Rocket.Chat gazzodown package (`packages/gazzodown`), tests are intended to run under the UTC timezone, but as of PR `#39397` this is NOT yet explicitly enforced in `jest.config.ts` or the `package.json` test scripts (which just run `jest` without `TZ=UTC`). To make timezone-sensitive snapshot tests reliable across all environments, `TZ=UTC` should be added to the test scripts in `package.json` or to `jest.config.ts` via `testEnvironmentOptions.timezone`. Without explicit UTC enforcement, snapshot tests involving date-fns formatted output or `toLocaleString()` will fail for contributors in non-UTC timezones.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2025-11-24T17:08:17.065Z
Learnt from: CR
Repo: RocketChat/Rocket.Chat PR: 0
File: .cursor/rules/playwright.mdc:0-0
Timestamp: 2025-11-24T17:08:17.065Z
Learning: Applies to apps/meteor/tests/e2e/**/*.spec.ts : Ensure tests run reliably in parallel without shared state conflicts
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-03-06T18:02:20.381Z
Learnt from: tassoevan
Repo: RocketChat/Rocket.Chat PR: 39397
File: packages/gazzodown/src/elements/Timestamp/RelativeTime.spec.tsx:63-70
Timestamp: 2026-03-06T18:02:20.381Z
Learning: In RocketChat/Rocket.Chat, tests in the `packages/gazzodown` package (and likely the broader test suite) are always expected to run in the UTC timezone. This makes `toLocaleString()` output deterministic, so snapshot tests that include locale/timezone-sensitive content (such as `title` attributes from `toLocaleString()`) are stable and do not need to be replaced with targeted assertions.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-02-24T19:22:48.358Z
Learnt from: juliajforesti
Repo: RocketChat/Rocket.Chat PR: 38493
File: apps/meteor/tests/e2e/omnichannel/omnichannel-send-pdf-transcript.spec.ts:66-67
Timestamp: 2026-02-24T19:22:48.358Z
Learning: In Playwright end-to-end tests (e.g., under apps/meteor/tests/e2e/...), prefer locating elements by translated text (getByText) and ARIA roles (getByRole) over data-qa attributes. If translation values change, update the corresponding test locators accordingly. Never use data-qa locators. This guideline applies to all Playwright e2e test specs in the repository and helps keep tests robust to UI text changes and accessible semantics.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
📚 Learning: 2026-03-06T18:10:15.268Z
Learnt from: tassoevan
Repo: RocketChat/Rocket.Chat PR: 39397
File: packages/gazzodown/src/code/CodeBlock.spec.tsx:47-68
Timestamp: 2026-03-06T18:10:15.268Z
Learning: In tests (especially those using testing-library/dom/jsdom) for Rocket.Chat components, the HTML <code> element has an implicit ARIA role of 'code'. Therefore, screen.getByRole('code') or screen.findByRole('code') will locate <code> elements even without a role attribute. Do not flag findByRole('code') as invalid in reviews; prefer using the implicit role instead of adding role="code" unless necessary for accessibility.
Applied to files:
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts
🔇 Additional comments (3)
apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.ts (1)
49-51: LGTM!.changeset/business-hour-finish-minute-inclusive.md (1)
1-3: LGTM!apps/meteor/server/lib/omnichannel/business-hour/filterBusinessHoursThatMustBeOpened.spec.ts (1)
482-526: 🎯 Functional CorrectnessNo timezone change is required. The Meteor Jest script already sets
TZ=UTCfor this suite.> Likely an incorrect or invalid review comment.
Codecov Report✅ All modified and coverable lines are covered by tests. Additional details and impacted files@@ Coverage Diff @@
## develop #41784 +/- ##
===========================================
- Coverage 69.04% 69.03% -0.02%
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Files 4227 4227
Lines 166171 166177 +6
Branches 29584 29563 -21
===========================================
- Hits 114736 114716 -20
- Misses 46274 46307 +33
+ Partials 5161 5154 -7
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CORE-2550
Proposed changes
Work hours are configured at minute granularity, but
filterBusinessHoursThatMustBeOpenedcompared the finish time as exclusive. Consecutive daily windows therefore never met: a00:00–23:59business hour — the only way the admin UI can express "always open" — leaves the service closed for the whole23:59minute, every day.During that minute:
error-business-hours-are-closedfromlivechat/agent.status)openBusinessHoursfrom every agentA work hour now stays open until the end of its finish minute:
The clone happens after the existing week-shift adjustments, so that logic is untouched.
How this was found
CI run 31729126298 failed on
Test API Livechat (EE)and(FIPS), both on a single assertion in19-business-hours.ts:154(should allow agents to be available). The job timings pin it exactly:That test inherits a default business hour saved as
00:00–23:59inAsia/Kolkata, which on a UTC server runs Saturday 18:30 → Sunday 18:29. EE and FIPS ran the assertion inside the resulting 18:29:00–18:29:59 UTC hole; CE ran four minutes earlier and passed. Same commit, different wall clock.Reviewer notes
This widens every business hour by one minute. The default
08:00–20:00now stays open through20:00:59. That is inherent to "finish is inclusive of its minute", and it is asserted explicitly by one of the new tests rather than left implicit. The alternative considered was special-casingfinish.time === '23:59'as end-of-day — no collateral effect, but a magic constant. Happy to switch if reviewers prefer that.This does not fully fix the 24/7 case.
findHoursToScheduleJobsschedules cron jobs at exactlystart.cron.timeandfinish.cron.time, so a00:00–23:59config still gets a close job at 18:29 and an open job at 18:30 — the cron will still stripopenBusinessHoursfor that minute. This PR fixes the point-in-time check, which is what runs on business-hour save and drivesagent.status. Making the cron skip a close that is immediately followed by an open is a separate, larger change and deserves its own issue.Marginal effect on an existing test.
should not allow a user to be available if BH are closeduses a00:00–00:01Monday window inAmerica/Sao_Paulo; its open window grows from 03:00:00–03:00:59 to 03:00:00–03:01:59 UTC. Still a ~2-minutes-per-week exposure, same flake class as before.Testing
Three tests added to
filterBusinessHoursThatMustBeOpened.spec.ts, using the file's existingjest.useFakeTimers()style:00:00–23:59@ Sun 18:29:30 UTC (the hole)08:00–20:00@ Mon 20:00:30All 6 tests in the file pass; the 3 pre-existing ones are unchanged. The two new positive tests were verified to fail against unmodified source — the middle test is the guard proving the window widens by exactly one minute and no more.
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