fix: Disabled sorting for non-indexed columns in Omnichannel Contact Center #36100
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Codecov ReportAll modified and coverable lines are covered by tests ✅
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## develop #36100 +/- ##
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Coverage 64.43% 64.43%
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juliajforesti
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Proposed changes (including videos or screenshots)
Most columns in the Contact Center table don't have indexes that support efficient sorting. Sorting on these columns can slow down the system and put extra load on the database. Taking up to 1min initial load for some workspaces.
To improve performance and avoid unnecessary database work, sorting is now only allowed on the "Name" and "Started at" columns, which do have proper indexes.
Issue(s)
CTZ-102
Steps to test or reproduce
Further comments
If we identify a need for sorting on other columns in the future, we’ll plan and implement it properly with the necessary database support.