[FIX] Livechat Agents & monitors not able to pick up chats from queue #24496
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murtaza98
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(cherry picked from commit 5f98f37)
murtaza98
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Closing this in favour of #24541 |
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Proposed changes (including videos or screenshots)
Issue(s)
Monitor|Agent can't take the actual chat by pressing the "Take It" button.
Steps to test or reproduce
Expected Behavior:
Be able to send messages after clicking on the "Take it" button
Actual Behavior:
A warning says "Not permitted" after clicking the button
Further comments