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Sharing reports not possible any more #354

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i-novis opened this issue May 19, 2023 · 12 comments
Closed

Sharing reports not possible any more #354

i-novis opened this issue May 19, 2023 · 12 comments
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@i-novis
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i-novis commented May 19, 2023

after updating Analytics to version 4.9.1, sharing of reports (that already existed before the update) is no longer possible.
P.S.: We have a similar problem with NextCloud shares. However, this only affects shares that already existed before the update of NextCloud to version 26.0.1. New shares from other folders/files can also be created after the NextCloud update.

@Rello
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Rello commented May 19, 2023

Hello,
I need more details please.

  • can you share reports?
  • share with link, user or group?
  • new or old shares not working?
  • can you create them?
  • are they shown in the sidebar?

@Rello Rello self-assigned this May 19, 2023
@CashAMatic
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Using Nextcloud Hub 4 (26.0.1)
Analytics 4.9.1

I also am unable to share a report with a user. I tried making a report group and sharing that, same result. The user shows up in the share tab, but when I navigate to Analytics as that user, there are no reports. I also tried creating a new report and sharing it.

I can share a link. That works.

@i-novis
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i-novis commented May 24, 2023

Do you also have problems with NextCloud shares, or only with sharing analytics reports?

@Rello
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Rello commented May 24, 2023

I am still searching. working on my side. @CashAMatic which data source are you using in the shared report?
internal? file? ...

@Rello
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Rello commented May 24, 2023

Do you also have problems with NextCloud shares, or only with sharing analytics reports?

Hi @i-novis,
for file shares, were is the shared file located? locally or in an external storage? there is a known issue with shares on external storages. need to find the ticket...

@i-novis
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i-novis commented May 24, 2023

Hi @Rello
wow, I completely missed that! Only SMB shares are affected, thanks for the great tip!

@Rello
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Rello commented May 24, 2023

nextcloud/server#37473

this involves SMB shares which are connected as User. Admin mounts would work.
will be fixed with 26.0.2, which is planned for tomorrow.

to be honest I did not know that this would have an effect on Analytics reports actually...

@i-novis
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i-novis commented May 24, 2023

great that you gave me this notice: We've been looking for a solution to the SMB sharing problems for weeks now. Good that they seem to be history tomorrow ;-)

@Rello
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Rello commented May 25, 2023

I am still testing.
I set up a 26.0.1 with SMB external storage; created a csv file; created a report on this; shared the report.
all working. really a mystery ...

@CashAMatic
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My original report is a dataset in the database. I also just tried making a new report with a local csv data source and sharing it. The same thing happens, it shows it is shared, but the recipient does not see the report.

In the Files app I shared the csv to the recipient and it show up in their Files app.

@Rello
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Rello commented May 26, 2023

@CashAMatic
@i-novis
fixed with updated 4.9.3

@Rello Rello closed this as completed May 26, 2023
@i-novis
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i-novis commented May 26, 2023

@Rello
many thanks for the competent, kind and quick support!

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