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Add crisis response #138

Merged
merged 15 commits into from
Aug 23, 2023
Merged

Add crisis response #138

merged 15 commits into from
Aug 23, 2023

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lnxchk
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@lnxchk lnxchk commented Aug 16, 2023

New subsection for this ops guide, Crisis Response Management, from PagerDuty's Facilities and Crisis Response team.

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@lnxchk lnxchk requested a review from PDKat7 August 16, 2023 20:14

![PagerDuty user contact information settings](../assets/img/crisis/09_usercontactinfo.png)

[Notification rules](https://support.pagerduty.com/docs/user-profile#notification-rules) - Ask each member to set their high urgency, low urgency, handoff and subscriber notification rules under their profile.
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This is a nitpick but this step and the steps prior are capitalized after the dash, and every step after this is not capitalized after the dash, for example: "Ask" is capitalized here, and "create" is not on line 26. We should pick one for consistency.

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Good catch. I capitalized the lists in other places because the rest of the guide has capitals. I'll fix these.

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I commented a couple of corrections for small grammar, syntax, etc issues that I found but otherwise lgtm

@lnxchk lnxchk merged commit 1138b9f into master Aug 23, 2023
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2 participants