Troubleshooting

If your installation of DynaPage isn't working for you, here are some things to try before you contact the developers.

1. Make sure you have a capable server and it has the latest version of PHP (5.0 or newer, pre-5.0 PHP builds will not function at all).
   
2. Make sure your website is in the WWWROOT of your server, not your FTP home folder.
   
3. Check to see that you have the correct credentials entered in sqldata.php
   
4. If you have recently edited settings.php, you may need to re-download settings.php from DynaPage's GitHub page and refresh the settings file.
   
5. If you have installed any addons recently, try deleting them. Then reinstall them one at a time to find which one is causing the problem.
   
6. Check the "Known Issues" page of this wiki to see if you problem is listed. If you find it, there will usually be a temporary workaround with instructions. If you don't see any instructions, DO NOT SUBMIT A TICKET! The developer(s) is/are aware of this issue and is/are working to fix it immediately.
   
7. Still not working? Open an issue at DynaPage's GitHub page and the developers will help you out.