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availability and latency slos (#596)
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* availability and latency slos

* changing latency slo format to match sloth and adding unti tests and make target

* new sloth make target and comments for promtool and feedback

* Update the sloth-generate target to output PrometheusRules files

* update tail in make target and linter (•̀o•́)ง

* linter (•̀o•́)ง

---------

Co-authored-by: David Martin <[email protected]>
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R-Lawton and david-martin authored May 10, 2024
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41 changes: 41 additions & 0 deletions examples/alerts/README.md
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## SLO Multi burn rate multi window alerts
Kuadrant have created two example SLO alerts to help give ideas on the types of SLO alerts that could be used with the operator. We have created one alert for latency and one for availability, both are Multiwindow, Multi-Burn-Rate Alerts. The alerts show a scenario where a 28d rolling window is used and a uptime of 99.95% i.e only 0.05% error budget margin is desired. This in real world time would be downtime of around:

| Time Frame | Duration |
|------------|------------|
| Daily: | 43s |
| Weekly: | 5m 2.4s |
| Monthly: | 21m 44s |
| Quarterly: | 1h 5m 12s |
| Yearly: | 4h 20m 49s |

These values can be changed to suit different scenarios

### Sloth
Sloth is a tool to aid in the creation of multi burn rate and multi window SLO alerts and was used to create both the availability and latency alerts. It follows the common standard set out by [Google's SRE book](https://sre.google/workbook/implementing-slos/). Sloth generates alerts based on specific specs given. The specs for our example alerts can be found in the example/sloth folder.

#### Metrics used for the alerts

#### Availability
For the availability SLO alerts the Istio metric `istio_requests_total` was used as its a counter type metric meaning the values can only increase as well as it gives information on all requests handled by the Istio proxy.

#### Latency
For the availability SLO alerts the Istio metric `istio_request_duration_milliseconds` was used as its a [Histogram](https://prometheus.io/docs/concepts/metric_types/#histogram).

### Sloth generation
You can modify the examples Sloth specs we have and regenerate the prometheus rules using the Sloth CLI and the generate command. For more information please the [Sloth website](https://sloth.dev/usage/cli/)

```
sloth generate -i examples/alerts/sloth/latency.yaml --default-slo-period=28d
```
You can also use the make target to generate the rules to.

```
make sloth-generate
```
### Prometheus unit tests
There are also two matching unit tests to verify and test the alerts that Sloth has generated. These can be run using the make target:

```
make alerts-tests
```
212 changes: 212 additions & 0 deletions examples/alerts/slo-availability.yaml
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---
# Code generated by Sloth (v0.11.0): https://github.com/slok/sloth.
# DO NOT EDIT.

apiVersion: monitoring.coreos.com/v1
kind: PrometheusRule
metadata:
creationTimestamp: null
labels:
app.kubernetes.io/component: SLO
app.kubernetes.io/managed-by: sloth
name: availability-slo
namespace: monitoring
spec:
groups:
- name: sloth-slo-sli-recordings-kuadrant-requests-availability
rules:
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[5m])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[5m]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 5m
record: slo:sli_error:ratio_rate5m
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[30m])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[30m]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 30m
record: slo:sli_error:ratio_rate30m
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[1h])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[1h]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 1h
record: slo:sli_error:ratio_rate1h
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[2h])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[2h]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 2h
record: slo:sli_error:ratio_rate2h
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[6h])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[6h]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 6h
record: slo:sli_error:ratio_rate6h
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[1d])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[1d]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 1d
record: slo:sli_error:ratio_rate1d
- expr: |
(sum(rate(istio_requests_total{job="ingress-metrics-proxy",response_code=~"5.*"}[3d])) by (request_host))
/
(sum(rate(istio_requests_total{job="ingress-metrics-proxy"}[3d]) )by (request_host))
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 3d
record: slo:sli_error:ratio_rate3d
- expr: |
sum_over_time(slo:sli_error:ratio_rate5m{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}[4w])
/ ignoring (sloth_window)
count_over_time(slo:sli_error:ratio_rate5m{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}[4w])
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_window: 4w
record: slo:sli_error:ratio_rate4w
- name: sloth-slo-meta-recordings-kuadrant-requests-availability
rules:
- expr: vector(0.9995)
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:objective:ratio
- expr: vector(1-0.9995)
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:error_budget:ratio
- expr: vector(28)
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:time_period:days
- expr: |
slo:sli_error:ratio_rate5m{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}
/ on(sloth_id, sloth_slo, sloth_service) group_left
slo:error_budget:ratio{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:current_burn_rate:ratio
- expr: |
slo:sli_error:ratio_rate4w{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}
/ on(sloth_id, sloth_slo, sloth_service) group_left
slo:error_budget:ratio{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"}
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:period_burn_rate:ratio
- expr: 1 - slo:period_burn_rate:ratio{sloth_id="kuadrant-requests-availability",
sloth_service="kuadrant", sloth_slo="requests-availability"}
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_service: kuadrant
sloth_slo: requests-availability
record: slo:period_error_budget_remaining:ratio
- expr: vector(1)
labels:
owner: kuadrant-org
sloth_id: kuadrant-requests-availability
sloth_mode: cli-gen-k8s
sloth_objective: "99.95"
sloth_service: kuadrant
sloth_slo: requests-availability
sloth_spec: sloth.slok.dev/v1
sloth_version: v0.11.0
record: sloth_slo_info
- name: sloth-slo-alerts-kuadrant-requests-availability
rules:
- alert: KuadrantAvailabilityHighErrorRate
annotations:
summary: High error rate on HTTPRoute requests responses
title: (page) {{$labels.sloth_service}} {{$labels.sloth_slo}} SLO error budget
burn rate is too fast.
expr: |
(
max(slo:sli_error:ratio_rate5m{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (13.44 * 0.0004999999999999716)) without (sloth_window)
and
max(slo:sli_error:ratio_rate1h{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (13.44 * 0.0004999999999999716)) without (sloth_window)
)
or
(
max(slo:sli_error:ratio_rate30m{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (5.6000000000000005 * 0.0004999999999999716)) without (sloth_window)
and
max(slo:sli_error:ratio_rate6h{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (5.6000000000000005 * 0.0004999999999999716)) without (sloth_window)
)
labels:
category: availability
severity: critical
sloth_severity: page
- alert: KuadrantAvailabilityHighErrorRate
annotations:
summary: High error rate on HTTPRoute requests responses
title: (ticket) {{$labels.sloth_service}} {{$labels.sloth_slo}} SLO error
budget burn rate is too fast.
expr: |
(
max(slo:sli_error:ratio_rate2h{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (2.8000000000000003 * 0.0004999999999999716)) without (sloth_window)
and
max(slo:sli_error:ratio_rate1d{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (2.8000000000000003 * 0.0004999999999999716)) without (sloth_window)
)
or
(
max(slo:sli_error:ratio_rate6h{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (0.9333333333333333 * 0.0004999999999999716)) without (sloth_window)
and
max(slo:sli_error:ratio_rate3d{sloth_id="kuadrant-requests-availability", sloth_service="kuadrant", sloth_slo="requests-availability"} > (0.9333333333333333 * 0.0004999999999999716)) without (sloth_window)
)
labels:
category: availability
severity: warning
sloth_severity: ticket
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