[Customer Entity] Improve case API response consistency for ServiceNow data source - #934

Merged

Rashmika998 merged 10 commits into

wso2-open-operations:v2from

cloby99:task/entity-service

Jun 24, 2026

Commits on Jun 24, 2026

[Customer Entity] Add search view fields to CaseView for GET /cases/{id}
cloby99
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a29f3d5
[Customer Entity] Return null instead of empty string for absent CaseView fields
cloby99
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783e2e8
[Customer Entity] Rename caseType to type in case search and detail responses
cloby99
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e6dd22c
[Customer Entity] Rename support case type enum value to case

cloby99
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claude
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b15a814
[Customer Entity] Map SN caseType sysid to domain type in case responses
cloby99
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d45bd84
[Customer Entity] Return null for absent deployment and deployedProduct in case search
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28bdd73
[Customer Entity] Map SN workState to UpdateCase response
cloby99
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0986736
[Customer Entity] Change CaseView.DeploymentDetails to nullable pointer

cloby99
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claude
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fd5de68
[Customer Entity] Fix stale typeKey wording in case creation validation error

cloby99
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claude
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a36350a
[Customer Entity] Guard optional SN entity refs against empty sysid conversion

cloby99
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claude
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0f5b881