[Customer Portal][BE] Enhance feature configs and change request search response

apps/customer-portal/backend/modules/entity/types.bal

@@ -585,6 +585,10 @@ public type ProjectFeatures record {|
     boolean hasDeploymentWriteAccess;
     # Indicates if deployment read access is enabled
     boolean hasDeploymentReadAccess;
+    # Allowed categories for default case creation in deployed product search
+    ProductCategory[]? defaultCaseProductCategories;
+    # Allowed categories for service request creation in deployed product search
+    ProductCategory[]? srProductCategories;
     json...;
 |};
 
@@ -1999,6 +2003,8 @@ public type ChangeRequest record {|
     string number;
     # Change request title
     string? title;
+    # Change request description
+    string? description;
     # Associated project information
     ReferenceTableItem? project;
     # Service request information (case)
@@ -2093,8 +2099,6 @@ public type CatalogItemVariablesResponse record {|
 # Change request details information.
 public type ChangeRequestResponse record {|
     *ChangeRequest;
-    # Change request description
-    string? description;
     # User who created the change request
     string createdBy;
     # Justification for the change request

apps/customer-portal/backend/modules/types/types.bal

@@ -292,6 +292,10 @@ public type ProjectFeatures record {|
     boolean hasDeploymentWriteAccess;
     # Indicates if deployment read access is enabled
     boolean hasDeploymentReadAccess;
+    # Allowed categories for default case creation in deployed product search.
+    entity:ProductCategory[]? defaultCaseProductCategories;
+    # Allowed categories for service request creation in deployed product search.
+    entity:ProductCategory[]? srProductCategories;
 |};
 
 # Project filter options.
@@ -1390,6 +1394,8 @@ public type ChangeRequest record {|
     string number;
     # Change request title
     string? title;
+    # Change request description
+    string? description;
     # Project
     ReferenceItem? project;
     # Service request information (case)
@@ -1478,8 +1484,6 @@ public type CatalogSearchPayload record {|
 # Change request details information.
 public type ChangeRequestResponse record {|
     *ChangeRequest;
-    # Change request description
-    string? description;
     # User who created the change request
     string createdBy;
     # Justification for the change request

apps/customer-portal/backend/openapi.yaml

@@ -2795,10 +2795,12 @@ components:
           type: string
           description: Allowed domain list of the account
           nullable: true
+          default: ""
         classification:
           type: string
           description: Account classification
           nullable: true
+          default: ""
         isPartner:
           type: boolean
           description: Whether the account is a partner or not
@@ -3441,6 +3443,7 @@ components:
       - createdOn
       - deployedProduct
       - deployment
+      - description
       - duration
       - endDate
       - id
@@ -3464,6 +3467,10 @@ components:
           type: string
           description: Change request title
           nullable: true
+        description:
+          type: string
+          description: Change request description
+          nullable: true
         project:
           description: Project
           nullable: true
@@ -3549,7 +3556,6 @@ components:
         - approvedOn
         - communicationPlan
         - createdBy
-        - description
         - hasCustomerApproved
         - hasCustomerReviewed
         - impactDescription
@@ -3559,10 +3565,6 @@ components:
         - testPlan
         type: object
         properties:
-          description:
-            type: string
-            description: Change request description
-            nullable: true
           createdBy:
             type: string
             description: User who created the change request
@@ -4864,6 +4866,7 @@ components:
     ProjectFeatures:
       required:
       - acceptedSeverityValues
+      - defaultCaseProductCategories
       - hasChangeRequestReadAccess
       - hasDeploymentReadAccess
       - hasDeploymentWriteAccess
@@ -4874,6 +4877,7 @@ components:
       - hasSraWriteAccess
       - hasTimeLogsReadAccess
       - hasUpdatesReadAccess
+      - srProductCategories
       type: object
       properties:
         acceptedSeverityValues:
@@ -4911,6 +4915,20 @@ components:
         hasDeploymentReadAccess:
           type: boolean
           description: Indicates if deployment read access is enabled
+        defaultCaseProductCategories:
+          type: array
+          description: Allowed categories for default case creation in deployed product
+            search.
+          nullable: true
+          items:
+            $ref: '#/components/schemas/ProductCategory'
+        srProductCategories:
+          type: array
+          description: Allowed categories for service request creation in deployed
+            product search.
+          nullable: true
+          items:
+            $ref: '#/components/schemas/ProductCategory'
       additionalProperties: false
       description: Project feature access configuration.
     ProjectFilterOptions:

apps/customer-portal/backend/service.bal

@@ -1478,7 +1478,7 @@ service http:InterceptableService / on new http:Listener(9090, listenerConf) {
             };
         }
 
-        return getProjectFeatures(projectMetadata);
+        return mapProjectFeatures(projectMetadata);
     }
 
     # Classify the case using AI chat agent.

apps/customer-portal/backend/utils.bal

@@ -102,11 +102,11 @@ public isolated function searchCases(string idToken, string projectId, types:Cas
     };
 }
 
-# Get project features for a given project.
+# Map project features for a given project.
 #
 # + projectMetadata - Project metadata response
 # + return - Project features or error
-public isolated function getProjectFeatures(entity:ProjectMetadataResponse projectMetadata)
+public isolated function mapProjectFeatures(entity:ProjectMetadataResponse projectMetadata)
     returns types:ProjectFeatures {
 
     types:ReferenceItem[] acceptedSeverityValues =
@@ -123,7 +123,9 @@ public isolated function getProjectFeatures(entity:ProjectMetadataResponse proje
         hasUpdatesReadAccess: projectMetadata.features.hasUpdatesReadAccess,
         hasTimeLogsReadAccess: projectMetadata.features.hasTimeLogsReadAccess,
         hasDeploymentWriteAccess: projectMetadata.features.hasDeploymentWriteAccess,
-        hasDeploymentReadAccess: projectMetadata.features.hasDeploymentReadAccess
+        hasDeploymentReadAccess: projectMetadata.features.hasDeploymentReadAccess,
+        defaultCaseProductCategories: projectMetadata.features.defaultCaseProductCategories,
+        srProductCategories: projectMetadata.features.srProductCategories
     };
 }
 
@@ -753,6 +755,7 @@ public isolated function mapChangeRequestSearchResponse(entity:ChangeRequestSear
             startDate: changeRequest.plannedStartOn,
             endDate: changeRequest.plannedEndOn,
             duration: changeRequest.duration,
+            description: changeRequest.description,
             hasServiceOutage: changeRequest.hasServiceOutage,
             createdOn: changeRequest.createdOn,
             updatedOn: changeRequest.updatedOn,