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Add security response about wire.com outage on 2022-05-23 #2427

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comawill merged 2 commits into from
May 25, 2022
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Add security response about wire.com outage on 2022-05-23 #2427

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Add security response about wire.com outage on 2022-05-23
comawill May 25, 2022
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Update docs/src/security-responses/2022-05_website_outage.md
comawill May 25, 2022
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23 changes: 23 additions & 0 deletions docs/src/security-responses/2022-05_website_outage.md
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# 2022-05-23 - wire.com website outage

Last updated: 2022-05-25


On Monday, 2022-05-23 the Wire website wire.com was affected by an outage of our hosting provider.

This outage concerns **only wire.com** website and none of the services provided by Wire.

## Timeline


*06:00*: wire.com being down was detected by the Security Team\
*06:46*: Our Hosting Provider was informed about wire.com being down\
*07:03*: Our Hosting Provider initiated a server restart to mitigate\
*07:08*: Restart of wire.com server failed due to problems on hypervisor (no additional details provided by upstream provider)\
*07:23*: We changed the DNS record for wire.com to an old backup to restore basic functionality\
*10:30*: Our Hosting Provider restored wire.com server\
*11:20*: Our Hosting Provider informed us that the recent version of wire.com is reliably available again\
*12:02*: We reverted the DNS changes, to point back to the recent version of wire.com

## Are Wire installations affected?
**Wire/wire-server was not affected by wire.com website outage.**