Ever wished your customer support could handle calls like a charming local barista who knows everyone's order? Meet VoxLoom: Friendly, regionally-savvy voice and chat agents for phone, WhatsApp, Slack, Telegram — built to make customer care teams smile (and sigh less).
Slightly funny, very helpful. 🤖🎙️ (We promise no bad puns... okay, maybe a few.)
- What is VoxLoom?
- Why VoxLoom? (The Fun Highlights)
- Core Features (No Tech Jargon, Promise)
- Roadmap (Our Wild Adventure Plan)
- Privacy & Compliance (We Take This Seriously)
- Get in Touch (We're All Ears... Literally)
VoxLoom is your go-to AI agent platform for turning chaotic customer conversations into smooth, human-like chats worldwide. We ditch those robotic IVR mazes and glitchy bots for smart agents that chat in natural voices, handle everyday queries like pros, and politely pass the tough stuff to humans.
We're all about real talk — accents that fit right in, cultural nods that don't feel forced, and tools that actually lighten your load. Bonus: We're a closed-source startup, so our secret sauce stays secret. (But we do share laughs freely.)
- Global Vibes with Local Flair: Starting strong in diverse markets like India (English, Hindi, and more on the way), but ready to conquer the world — because customer care headaches are universal.
- Sounds Like a Human (Not a Robot in Disguise): Natural voices that chat like your favorite neighbor, minus the awkward small talk.
- Everywhere You Need Us: Phone calls, WhatsApp chit-chats, Slack banter, Telegram vibes — one smart brain, multiple ways to connect.
- Plays Nice with Your Tools: Hooks up with your CRM so no more typing the same info twice. Magic? Nah, just smart stuff.
- Smart Escalation: Handles the easy wins solo; knows when to yell "Human needed!" without drama.
- Mix & Match AI Goodies: Plug in your favorite AI providers for that custom touch.
TL;DR: We make customer care less "hold please" and more "problem solved" — with a wink and a smile.
- Voice & Chat Magic: Handles calls and messages with natural flow, spotting what customers really mean.
- Multilingual Mastery: English and Hindi kicking things off, with more languages joining the party soon (think global accents, zero awkward translations).
- Channel Hopping: Seamless switches between phone, chat apps, and more — like a conversational ninja.
- Data Buddies: Connects to your systems for quick info grabs and updates, saving everyone time.
- Conversation Wrangling: Keeps track of chats, has backups for "huh?" moments, and assists humans when needed.
- Insights & Oversight: Logs and stats to see what's working (configurable, because you're the boss).
- Safe & Sound: Built-in security to keep things private and compliant.
We're rolling out in phases because good things take time (and coffee):
- Launch Pad: Voice chats that wow, basic handling, and easy handoffs.
- Chat Expansion: Text channels join the fun for full omni-channel glory.
- Integration Party: Live links to your data tools for automated awesomeness.
- Customization Kingdom: Marketplace for voices, plugins, and more personalization.
- Industry Takeover: Tailored templates for sales, hiring, banking, and beyond.
(Subject to change — we're agile like that!)
VoxLoom is built with trust in mind:
- Custom data policies to keep info where it belongs.
- Logs for accountability (because transparency rocks).
- Access controls to ensure only the right eyes see stuff.
- Heads up: You're responsible for your own regs (like PCI or telecom rules) — we're here to help, not hover.
Curious? Want a demo? Let's chat!
- Drop us a line at [email protected] — use your company email for enterprise vibes, and we'll buzz back pronto.
(Pro tip: If you're asking about tea shipments, we're still working on that. ☕)