Mailbox folders shown, but messages list is empty #1515
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You have:
Instead, it should have not used the cache as there is 1 message.
I will look and see why the cache is not using the folder Etag |
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Thanks for looking into it! I think I saw a mention of disabling the cache on some of the other similar issues. Can I simply turn it off in the admin page to try as a workaround? Edit: tried disabling, behaviour looks the same. |
the-djmaze
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Mar 25, 2024
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Want me to try hotpatching the changes from this commit in? |
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No, just wait a day ;) |
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Here you go, try with v2.36.0 |
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No dice, I'm afraid. |
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Hi Maurice Moss, Maddy says:
So they probably have an issue with the implementation of UIDVALDITY. |
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Thanks, do you think this is related? I've had no problems using Thunderbird as a client, is there any value in trying to get and compare the logs between the two? Tnetennba |
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Apologies if this is a little funky, my ISP is really screwing me over right now, so there may be some signs of a dropped connection in here. This is what Thunderbird has to say, however. Does it look like there's a differnece between how they query messages and how SnappyMail does?: |
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Looks like it's a duplicate of this, given that snappymail is forked from Rainloop's base. I seem to be on the latest image though. |
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If it is related to UNDELETED, then go to your user settings and change the setting to show deleted. |
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Looking at your log a second time, i've noticed the problem. SORT should return the UID's but returns none. |
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Sorry for the delay, I didn't get notified of this. Thanks for looking into it! Appreciate the help. |
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So, after getting a go container, writing some scripts to debug the protocol, working it all out - seems the issue might be fixed in the master branch of maddy already 😅. But actually, I see I am getting the same from my live server. This is basically using telnet:
Is this the sort of output you'd expect? As the UIDs weren't in the logs from snappymail above. I'll try and build the master and test again in the wild shortly. Thank for your help! |
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Okay, all seems to be working now. I don't really know what happened, but I noticed that I spent an hour or so being unable to login - and noticed that the logs showed SnappyMail querying the wrong domain - in essence we have our server set up on mailtesting.example.com, whilst mail.example.com continues with the old system. I kept getting server timeouts and authentication failures - and eventually realised in the logs that it was not querying the mailtesting subdomain or some reason - even though I logged in with my full email address in the login page. Given that I haven't changed anything re the sorting, I wonder if it's in part the same issue, and I simply didn't scan it by eye when looking through, as the sort seems to return the correct output without my having updated the mailtesting container - only played around locally. Honestly not sure what has gone wrong, but if it's resolved now I'm just gonna move on ;) |
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Describe the bug
Have made a throwaway account on a mail server. Can log in successfully, and I can see folders and the number of messages in there:
However, I only get an empty list for the messages. Seems to be working as normal for a different mailserver (don't know what software it is running on the backend), but not this one using maddy.
IMAP folder configuration:
Logs look okay to me (Subfolder was added afterwards, so not shown):
Thanks!
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