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Add desktop support docs for Private Mode reveal/turn-off flows #36

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Add desktop support docs for Private Mode reveal/turn-off flows #36

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33cbbb9
Restore desktop docs for reveal-message and turn-off-from-chat
lucas-tortora Aug 12, 2026
b58722f
Scope 'Inside a chat' masked view to mobile only here too
lucas-tortora Aug 13, 2026
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55 changes: 36 additions & 19 deletions content/security-and-privacy/private-mode.mdx
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Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: "Private Mode 🙈"
description: "Toggle 'Private Mode' from Profile to mask chat names, avatars, and message previews on-screen, then reveal any single message when you need to check it."
description: "Toggle 'Private Mode' from Profile to mask chat names, avatars, and message previews on-screen, then reveal any single message inline when you need to check it."
docType: faq
schemaType: TechArticle
---
Expand Down Expand Up @@ -68,26 +68,28 @@ With Private Mode on, Keet hides anything that could identify who you're talking
* A '**Turn off private mode**' banner sits at the top of the chat the whole time, so you're never more than one tap away from normal view — see [Turn off Private Mode from inside a chat](#turn-off-private-mode-from-inside-a-chat) below.
* On mobile, a hint under the banner — '**Tap a message to view original content**' — reminds you how to check any message.

<Tabs items={["Desktop", "Mobile"]}>
<Tab value="Desktop">

![Inside a chat, sender names, avatars, and message text are all masked, with a banner to turn Private Mode off at the top.](/images/security-and-privacy/private-mode/desktop/masked-chat-list-and-room.png "Private Mode 🙈 · Desktop")

</Tab>
<Tab value="Mobile">
<Callout type="warn">
This masked view is currently available on mobile only — desktop support is coming soon.
</Callout>

![Inside a chat, sender names, avatars, and message text are all masked, with a banner to turn Private Mode off at the top.](/images/security-and-privacy/private-mode/mobile/masked-room.png "Private Mode 🙈 · Mobile")

</Tab>
</Tabs>

## Reveal one message at a time

Need to actually read a message without leaving Private Mode? You can reveal it on its own, without unmasking the rest of the chat.

<Callout type="warn">
Revealing a single message is currently available on mobile only — desktop support is coming soon.
</Callout>
<Tabs items={["Desktop", "Mobile"]}>
<Tab value="Desktop">

1. Hover (or, using a keyboard, focus) a masked message to show a '**Reveal**' link:

![Hovering a masked message shows a Reveal link next to it.](/images/security-and-privacy/private-mode/desktop/masked-chat-list-and-room.png "Private Mode 🙈 · Desktop")
2. Click '**Reveal**' to show that message's real sender and text inline. A '**Hide**' link appears in its place to mask it again:

![A revealed message shows its real sender, avatar, and text inline, with a Hide link to mask it again.](/images/security-and-privacy/private-mode/desktop/message-revealed-inline.png "Private Mode 🙈 · Desktop")

</Tab>
<Tab value="Mobile">

1. Tap a masked message to open it in a '**View message**' sheet, set to '**Manual reveal**' by default — it shows the real message once, then masks it again once you back out:

Expand All @@ -96,15 +98,27 @@ Revealing a single message is currently available on mobile only — desktop sup

![Switching the View message sheet to Always reveal keeps that message unmasked going forward.](/images/security-and-privacy/private-mode/mobile/view-message-always-reveal.png "Private Mode 🙈 · Mobile")

</Tab>
</Tabs>

<Callout type="info">
Revealing a message only affects that message — the rest of the chat, and the rest of your chat list, stay masked.
</Callout>

## Turn off Private Mode from inside a chat

<Callout type="warn">
Turning Private Mode off from inside a chat is currently available on mobile only — desktop support is coming soon.
</Callout>
<Tabs items={["Desktop", "Mobile"]}>
<Tab value="Desktop">

1. Click '**Turn off private mode**' at the top of any chat:

![The Turn off private mode banner sits at the top of the chat while Private Mode is on.](/images/security-and-privacy/private-mode/desktop/masked-chat-list-and-room.png "Private Mode 🙈 · Desktop")
2. Confirm in the '**Turn off private mode?**' dialog. '**Cancel**' keeps Private Mode on; '**Turn off**' restores normal view everywhere:

![A confirmation dialog asks you to confirm before turning Private Mode off.](/images/security-and-privacy/private-mode/desktop/turn-off-confirmation-modal.png "Private Mode 🙈 · Desktop")

</Tab>
<Tab value="Mobile">

1. Tap '**Turn off private mode**' at the top of any chat:

Expand All @@ -113,11 +127,14 @@ Turning Private Mode off from inside a chat is currently available on mobile onl

![A confirmation sheet asks you to confirm before turning Private Mode off.](/images/security-and-privacy/private-mode/mobile/turn-off-confirmation-modal.png "Private Mode 🙈 · Mobile")

You can also turn Private Mode off from '**Profile**' at any time, the same way you turned it on — that works on both desktop and mobile.
</Tab>
</Tabs>

You can also turn Private Mode off from '**Profile**' at any time, the same way you turned it on.

## Keyboard and screen reader support

The '**Private Mode**' toggle in Profile works without a mouse: '**Tab**' (or '**Shift+Tab**' to go back) moves focus to it, and '**Enter**' or '**Space**' turns it on or off. Keyboard support for revealing a message and turning Private Mode off from inside a chat will be documented once desktop support ships.
Every Private Mode control works without a mouse: '**Tab**' (or '**Shift+Tab**' to go back) moves focus between the toggle, the '**Reveal**' and '**Hide**' links, and the '**Cancel**' / '**Turn off**' buttons in the confirmation dialog — then '**Enter**' or '**Space**' activates whichever one is focused.

<Callout type="info">
Screen readers don't announce a hidden message's real content — they read the same placeholder text sighted users see, until that message is revealed.
Expand Down