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Update network connectivity FAQ for new DEGRADED status #34

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6b8007f
Update network connectivity FAQ for new DEGRADED status
lucas-tortora Aug 12, 2026
4bc1221
Empty commit to trigger preview deployment
lucas-tortora Aug 12, 2026
4fb20ea
Fix duplicate row label in network status table
lucas-tortora Aug 12, 2026
b36b469
Revert: restore intentional duplicate 'Stable network' label
lucas-tortora Aug 12, 2026
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17 changes: 10 additions & 7 deletions content/technical-support-and-troubleshooting/other-issues.mdx
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Expand Up @@ -7,18 +7,21 @@ schemaType: TechArticle

## How can I check my network connectivity on Keet?

🟢 **P2P friendly network**
You’re on a network that supports smooth connections with all devices.
Open your profile to see your current network status:

🟡 **Not P2P friendly network**
You’re on a limited network, which may affect connections with other devices on limited networks.
| Status | What it means |
| --- | --- |
| 🟢 **Stable network** | You’re on a network that supports easy connections with all devices. |
| 🟢 **Stable network** | You’re on a limited network, which may affect connections with other devices. |
| 🟠 **Unstable network** | Unstable network, please check your internet connection. |
| 🔴 **Offline** | You seem to be offline. On mobile, this may also appear as “You’re offline.” |
| ⚪ **Network status unknown** | Network status unknown. |

<Callout type="info">
No action is required on your part. This status is informational and helps our team quickly diagnose the cause of any issues you might experience.
A **“Stable network”** status is informational only — no action is required on your part. It helps our team quickly diagnose the cause of any issues you might experience.
</Callout>

🔴 **Offline**
You cannot receive messages, voice calls, or video calls.
While offline, you cannot receive messages, voice calls, or video calls.
Any messages you send will be delivered once you’re back online.

## How do I update Keet to the latest version?
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