Add Mute a Chat support article [HOLD — unreleased feature]

content/file-sharing-and-messages/index.mdx

@@ -15,3 +15,4 @@ schemaType: WebPage
 - [Location Sharing 🌍](https://support.keet.io/file-sharing-and-messages/location-sharing.md)
 - [Contact Book 📓](https://support.keet.io/file-sharing-and-messages/contact-book.md)
 - [Snooze Notifications 🔕](https://support.keet.io/file-sharing-and-messages/snooze-notifications.md)
+- [Mute a Chat 🔕](https://support.keet.io/file-sharing-and-messages/mute-a-chat.md)

content/file-sharing-and-messages/mute-a-chat.mdx

@@ -0,0 +1,107 @@
+---
+title: "Mute a Chat 🔕"
+description: "Select a chat's '•••' icon (or long-press it on mobile) and choose 'Mute' to pause its notifications for a set duration - 30 minutes up to 1 day - without muting all of Keet."
+docType: faq
+schemaType: TechArticle
+---
+
+## How do I mute a specific chat in Keet?
+
+If one group or DM is noisy but you still want alerts from everything else, you can mute just that chat for a set period instead of [snoozing all notifications](/file-sharing-and-messages/snooze-notifications) app-wide.
+
+<Callout type="info">
+🔕 Muting a chat only pauses alerts for that chat - message delivery, message sync, and app usage all continue as normal.
+</Callout>
+
+<Tabs items={["Desktop", "Mobile"]}>
+<Tab value="Desktop">
+
+1. In the chat list, hover over a chat and select the '**•••**' icon, then select '**Mute**' to open the duration list:
+
+   ![In the chat list, hover over a chat and select the '•••' icon, then select 'Mute' to open the duration list.](/images/file-sharing-and-messages/mute-a-chat/desktop/chat-options-mute-duration.png "Mute a Chat 🔕 · Desktop")
+2. Choose how long to mute for - **Forever**, **30 minutes**, **1 hour**, **2 hours**, **12 hours**, or **1 day**. The chat list now shows a mute icon next to that chat:
+
+   ![The chat list now shows a mute icon next to that chat.](/images/file-sharing-and-messages/mute-a-chat/desktop/chat-list-muted-icon.png "Mute a Chat 🔕 · Desktop")
+
+You can also mute from inside the chat - open it, select the chat name to open '**Group info**', then toggle off '**Notifications**' to open the same duration list:
+
+![Open the chat, select the chat name to open 'Group info', then toggle off 'Notifications' to open the same duration list.](/images/file-sharing-and-messages/mute-a-chat/desktop/room-info-notifications-toggle-duration.png "Mute a Chat 🔕 · Desktop")
+
+'**Group info**' now shows the active mute and the time it ends:
+
+!['Group info' now shows the active mute and the time it ends.](/images/file-sharing-and-messages/mute-a-chat/desktop/room-info-muted-until.png "Mute a Chat 🔕 · Desktop")
+
+</Tab>
+<Tab value="Mobile">
+
+1. Long-press a chat to open its options, then tap '**Mute**' to open the duration list:
+
+   ![Long-press a chat to open its options, then tap 'Mute' to open the duration list.](/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-chat-options.png "Mute a Chat 🔕 · Mobile")
+2. Choose how long to mute for - **Forever**, **30 minutes**, **1 hour**, **2 hours**, **12 hours**, or **1 day**:
+
+   ![Choose how long to mute for - Forever, 30 minutes, 1 hour, 2 hours, 12 hours, or 1 day.](/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-mute-duration.png "Mute a Chat 🔕 · Mobile")
+3. The chat list now shows a mute icon next to that chat:
+
+   ![The chat list now shows a mute icon next to that chat.](/images/file-sharing-and-messages/mute-a-chat/mobile/chat-list-muted-icon.png "Mute a Chat 🔕 · Mobile")
+
+You can also swipe left on a chat and tap '**Mute**' to open the same duration list:
+
+![Swipe left on a chat and tap 'Mute' to open the same duration list.](/images/file-sharing-and-messages/mute-a-chat/mobile/swipe-mute-action.png "Mute a Chat 🔕 · Mobile")
+
+Or open the chat, tap the chat name to open '**Group info**', then toggle off '**Notifications**' to open the duration list:
+
+![Open the chat, tap the chat name to open 'Group info', then toggle off 'Notifications' to open the duration list.](/images/file-sharing-and-messages/mute-a-chat/mobile/room-info-notifications-toggle-duration.png "Mute a Chat 🔕 · Mobile")
+
+'**Group info**' now shows the active mute and the time it ends:
+
+!['Group info' now shows the active mute and the time it ends.](/images/file-sharing-and-messages/mute-a-chat/mobile/room-info-muted-until.png "Mute a Chat 🔕 · Mobile")
+
+</Tab>
+</Tabs>
+
+## What happens while a chat is muted?
+
+While a chat is muted, Keet:
+
+* Does **not** show native push notifications for that chat.
+* Does **not** show in-app notification banners or toasts for that chat.
+* Does **not** play notification sounds for that chat.
+
+Muting never blocks message delivery, message sync, or app usage for that chat - you'll still see everything as normal once you open it. Muting one chat has no effect on any other chat's notifications.
+
+<Callout type="warn">
+🔕 Your device's own settings take priority over Keet's in-app mute. If your OS-level Do Not Disturb, Focus, or notification permissions block Keet, notifications stay blocked even for chats you haven't muted. See [Notifications](/technical-support-and-troubleshooting/notifications) for OS-level notification troubleshooting.
+</Callout>
+
+## How do I stop muting a chat early?
+
+<Tabs items={["Desktop", "Mobile"]}>
+<Tab value="Desktop">
+
+Select the '**•••**' icon next to the chat, or open '**Group info**', and select '**Unmute**':
+
+![Select the '•••' icon next to the chat, or open 'Group info', and select 'Unmute'.](/images/file-sharing-and-messages/mute-a-chat/desktop/chat-options-unmute.png "Mute a Chat 🔕 · Desktop")
+
+</Tab>
+<Tab value="Mobile">
+
+Long-press the chat and tap '**Unmute**', or open '**Group info**' and toggle '**Notifications**' back on:
+
+![Long-press the chat and tap 'Unmute'.](/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-unmute.png "Mute a Chat 🔕 · Mobile")
+
+You can also swipe left on the chat and tap '**Unmute**':
+
+![Swipe left on the chat and tap 'Unmute'.](/images/file-sharing-and-messages/mute-a-chat/mobile/swipe-unmute-action.png "Mute a Chat 🔕 · Mobile")
+
+</Tab>
+</Tabs>
+
+The mute also turns off on its own once the selected duration ends - you don't need to do anything.
+
+## Does muting a chat sync across my linked devices?
+
+Yes. A chat's mute state is saved to your profile, so it propagates to any [linked device](/installation-and-setup/link-devices) using the same profile, as long as that device supports per-chat mute.
+
+<Callout type="info">
+Want to pause alerts from every chat at once instead? See [Snooze Notifications](/file-sharing-and-messages/snooze-notifications).
+</Callout>

content/file-sharing-and-messages/snooze-notifications.mdx

@@ -76,3 +76,7 @@ Yes. Since snooze is saved to your profile, it propagates to any [linked device]
 <Callout type="info">
 Looking for notification and sound settings in general? See [Notifications](/technical-support-and-troubleshooting/notifications).
 </Callout>
+
+<Callout type="info">
+Only need to pause one chat instead of everything? See [Mute a Chat](/file-sharing-and-messages/mute-a-chat).
+</Callout>

content/technical-support-and-troubleshooting/notifications.mdx

@@ -62,9 +62,7 @@ The exact location of the **Notifications** menu may vary depending on your devi
 
 ## Can I mute group chat notifications for a particular time period?
 
-Not for an individual group yet - for a single group, you can only toggle its notifications on or off manually. If you want to pause alerts for a set time, you can [snooze all notifications](/file-sharing-and-messages/snooze-notifications) app-wide instead, from 30 minutes up to 1 day.
-
-![Not for an individual group yet - for a single group, you can only toggle its notifications on or off manua….](/images/technical-support-and-troubleshooting/notifications/not-yet-but-feature-may-8.webp "Notifications")
+Yes. You can [mute a single chat](/file-sharing-and-messages/mute-a-chat) for a set duration - 30 minutes up to 1 day, or forever - instead of toggling its notifications on or off manually. If you want to pause alerts from every chat at once instead, you can [snooze all notifications](/file-sharing-and-messages/snooze-notifications) app-wide.
 
 <Callout type="info">
 If you are experiencing further issues, please [submit a bug report](/technical-support-and-troubleshooting/submit-a-report) to the '**Bug Bandits**' group and our team will look into it.

src/lib/custom-tree.ts

@@ -56,6 +56,7 @@ export const customTree: Node[] = [
       { type: 'page', name: 'Personal Group 📂', url: '/file-sharing-and-messages/personal-group' },
       { type: 'page', name: 'Contact Book 📓', url: '/file-sharing-and-messages/contact-book' },
       { type: 'page', name: 'Snooze Notifications 🔕', url: '/file-sharing-and-messages/snooze-notifications' },
+      { type: 'page', name: 'Mute a Chat 🔕', url: '/file-sharing-and-messages/mute-a-chat' },
       {
         type: 'page',
         name: 'Sharing Files and Media 🗃️',

src/lib/image-dimensions.generated.ts

@@ -160,6 +160,58 @@ export const imageDimensions = {
     "width": 590,
     "height": 532
   },
+  "/images/file-sharing-and-messages/mute-a-chat/desktop/chat-list-muted-icon.png": {
+    "width": 1224,
+    "height": 810
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/desktop/chat-options-mute-duration.png": {
+    "width": 1224,
+    "height": 810
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/desktop/chat-options-unmute.png": {
+    "width": 1224,
+    "height": 810
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/desktop/room-info-muted-until.png": {
+    "width": 1224,
+    "height": 810
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/desktop/room-info-notifications-toggle-duration.png": {
+    "width": 1224,
+    "height": 810
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/chat-list-muted-icon.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-chat-options.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-mute-duration.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/long-press-unmute.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/room-info-muted-until.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/room-info-notifications-toggle-duration.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/swipe-mute-action.png": {
+    "width": 393,
+    "height": 852
+  },
+  "/images/file-sharing-and-messages/mute-a-chat/mobile/swipe-unmute-action.png": {
+    "width": 393,
+    "height": 852
+  },
   "/images/file-sharing-and-messages/personal-group/add-details-new-chat-screenshot-3.png": {
     "width": 585,
     "height": 841
@@ -624,10 +676,6 @@ export const imageDimensions = {
     "height": 517,
     "width": 648
   },
-  "/images/technical-support-and-troubleshooting/notifications/not-yet-but-feature-may-8.webp": {
-    "width": 426,
-    "height": 240
-  },
   "/images/technical-support-and-troubleshooting/recover-a-profile/add-file-and-input-password-desktop.png": {
     "width": 1224,
     "height": 810