Phone number have been banned shortly after entering authentication code

[thunderquack]

Hi!
I have just compilied TDLib with CSharp sample console application. Shortly after I had entered phone number and authorization code my phone number was banned. Now while I am trying to sign in, I just receive code = 400, message = "PHONE_NUMBER_BANNED"
It's quite strange because official sample doesn't work with official library

[levlam]

Please, write to [email protected] your phone number and description of the problem.

[3webmaster]

I have the same problem.

[3webmaster]

Sent an email to [email protected], will wait for a response.

[pabx06]

i have banned two mobile phone numbers thanks to td_example. spent the whole day trying to figure it out... fed up

[3webmaster]

To be honest, the support responded quickly (within 12 hours) and unbanned my phone number. After that, I resorted to the Telethon library (in Python) - it's easier to use, doesn't require compiling and doesn't get your phone number banned. :) You can get it up and running in virtually 5 minutes.

[IRGC]

these days lots of telegram accounts randomly getting banned; the telegram admin itself either dont know the exact reason for the ban or don't want to disclose to the user.

but i appreciate them,they do unban accounts upon user request.

[zelenin]

I'm confused with that. I did registration routine with tdlib and new number, sent getMe request and stop app. I run app second time and I got ban error. There is no ban behavior. It demotivates.

[levlam]

The only way to stop spam is to make it unprofitable. If spam account has been allowed to do "ban behavior", then it is too late to ban him, because it has already been justified. I've never heard about complaints about ban from ordinary users, so it seems that the system works good enough.

[3webmaster]

In my opinion, it's the implementation of the library that causes the problem. I don't see similar complaints from users of other Telegram libraries.

[FrayxRulez]

I'm using TDLib in production since february and none of my users got banned while using my app.
I think that the same applies to Telegram X.

[konstantin24121]

i try use iGram app for windows and all my accounts blocked(

[levlam]

@konstantin24121 Please write phone numbers and other details to [email protected].

[TUXGroup]

@levlam same problem!
this problem occurs after TDlib1.3.0!
there isn't any way to fix it?

[levlam]

@StagsGit You need to write phone number and other details to [email protected].

[ezze]

Faced the same issue trying to build and run TELEports for Ubuntu Touch. It's weird.

[iMat1n]

is it possible that we can back a banned phone number's data back ? this is so fkd up, i need my data!

[levlam]

@iMat1n If you believe that your account was blocked accidentally, you need to write its phone number and other details to [email protected].

[iMat1n]

@iMat1n If you believe that your account was blocked accidentally, you need to write its phone number and other details to [email protected].

i already did, im asking if its possible that i ca get my data back. they were my everything tbh!

[luizrosevelt]

@iMat1n If you believe that your account was blocked accidentally, you need to write its phone number and other details to [email protected].

My two numbers got banned within 24hrs for no reason. I have written to the email but wondering how long it takes to have it resolved or have a response at least.

[ezze]

@luizrosevelt In my case it was ~ 12 hours.

[luizrosevelt]

@luizrosevelt In my case it was ~ 12 hours.

Thanks for the response. Seems telegram just blocks numbers randomly without reason.. sad

[iMat1n]

@luizrosevelt In my case it was ~ 12 hours.

Thanks for the response. Seems telegram just blocks numbers randomly without reason.. sad

it has to be some reasons because i've never got a ban on my sim card number and a voip number , but they both got banned after a few secounds that i logged in using my bot. it has to be some permissions i think to be granted to your account then u wont get a ban.
not 100% accurate but this is what i think.

[spiffytwin]

My phone number was blocked this morning on telegram. I have no idea why? What do I do? I have important stuff going on there, I feel like crying o!

[levlam]

@spiffytwin Please, write to [email protected] your phone number and description of the problem.

[spiffytwin]

I have written to [email protected]. they are yet to reply. Please help me out. The phone number is 08165250912. I was involved with some telegram bots, maybe that's the reason for the ban.

…

On Mon, Oct 12, 2020, 7:33 PM Aliaksei Levin ***@***.***> wrote: @spiffytwin <https://github.com/spiffytwin> Please, write to ***@***.*** your phone number and description of the problem. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#312 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARLEBFWA2BZUMTCANWGPMVDSKNDWLANCNFSM4FKLDU6A> .

[Sakujes]

This just happened to me, more than 3 years after this issue was opened, it seems unbelievable that if this is a "bug" and is on such a big scale (it literally bans your account without any warning or questions) it has not been fixed for over 3 years and still does happen, I wrote to [email protected] and waiting for an answer... Anyways thanks everyone here in this thread for helping others and explaining what to do, why it happened and saying it worked for you, I would have already lost my mind if I did not find this issue, lets just hope they will be able to recover my account and I won't lose any data, my contacts already see my account as "Deleted Account" :/

[iMat1n]

This just happened to me, more than 3 years after this issue was opened, it seems unbelievable that if this is a "bug" and is on such a big scale (it literally bans your account without any warning or questions) it has not been fixed for over 3 years and still does happen, I wrote to [email protected] and waiting for an answer... Anyways thanks everyone here in this thread for helping others and explaining what to do, why it happened and saying it worked for you, I would have already lost my mind if I did not find this issue, lets just hope they will be able to recover my account and I won't lose any data, my contacts already see my account as "Deleted Account" :/

Don't worry, they usually resound max 2 days, which happened to me, use an alt account for now and you will have your accounts back as i got mine.
Literally every singe message was recovered, but chats were unmuted and pinned chats were lost their place as a pinned chat.

And about this problem, i don't think this is a "bug", it's more like Telegram is now more sensitive to some numbers and logins which happen not using the official clients.

Anyway, gl with getting your account back.

[IRGC]

have you tried to login via mobile apps ?

[GaGUY2]

@iMat1n If you believe that your account was blocked accidentally, you need to write its phone number and other details to [email protected].

My two numbers got banned within 24hrs for no reason. I have written to the email but wondering how long it takes to have it resolved or have a response at least.

Yes same problem to me but i didnt unban why? I spent 6 hours but not unban

[GaGUY2]

This just happened to me, more than 3 years after this issue was opened, it seems unbelievable that if this is a "bug" and is on such a big scale (it literally bans your account without any warning or questions) it has not been fixed for over 3 years and still does happen, I wrote to [email protected] and waiting for an answer... Anyways thanks everyone here in this thread for helping others and explaining what to do, why it happened and saying it worked for you, I would have already lost my mind if I did not find this issue, lets just hope they will be able to recover my account and I won't lose any data, my contacts already see my account as "Deleted Account" :/

Don't worry, they usually resound max 2 days, which happened to me, use an alt account for now and you will have your accounts back as i got mine.
Literally every singe message was recovered, but chats were unmuted and pinned chats were lost their place as a pinned chat.

And about this problem, i don't think this is a "bug", it's more like Telegram is now more sensitive to some numbers and logins which happen not using the official clients.

Anyway, gl with getting your account back.

Can i get account unbanned?

[GaGUY2]

I

This just happened to me, more than 3 years after this issue was opened, it seems unbelievable that if this is a "bug" and is on such a big scale (it literally bans your account without any warning or questions) it has not been fixed for over 3 years and still does happen, I wrote to [email protected] and waiting for an answer... Anyways thanks everyone here in this thread for helping others and explaining what to do, why it happened and saying it worked for you, I would have already lost my mind if I did not find this issue, lets just hope they will be able to recover my account and I won't lose any data, my contacts already see my account as "Deleted Account" :/

Don't worry, they usually resound max 2 days, which happened to me, use an alt account for now and you will have your accounts back as i got mine.
Literally every singe message was recovered, but chats were unmuted and pinned chats were lost their place as a pinned chat.

And about this problem, i don't think this is a "bug", it's more like Telegram is now more sensitive to some numbers and logins which happen not using the official clients.

Anyway, gl with getting your account back.

I spent more than 6 hours
But no reply and unban
How to make unban bro

[GaGUY2]

This just happened to me, more than 3 years after this issue was opened, it seems unbelievable that if this is a "bug" and is on such a big scale (it literally bans your account without any warning or questions) it has not been fixed for over 3 years and still does happen, I wrote to [email protected] and waiting for an answer... Anyways thanks everyone here in this thread for helping others and explaining what to do, why it happened and saying it worked for you, I would have already lost my mind if I did not find this issue, lets just hope they will be able to recover my account and I won't lose any data, my contacts already see my account as "Deleted Account" :/

Don't worry, they usually resound max 2 days, which happened to me, use an alt account for now and you will have your accounts back as i got mine.
Literally every singe message was recovered, but chats were unmuted and pinned chats were lost their place as a pinned chat.

And about this problem, i don't think this is a "bug", it's more like Telegram is now more sensitive to some numbers and logins which happen not using the official clients.

Anyway, gl with getting your account back.

I mail them with when my account was banned there is help button and i report my issue and they didnt reply me i spent 9 hours bt didnt get reply and unban

[LordRishav]

My account got banned while playing with telega.el (a Telegram client built on TDLib) on the previous Saturday (almost a week now) and even after multiple mails to [email protected] and [email protected], I have not got a single reply from them.

[LordRishav]

@levlam I could if I had a working Telegram account, but with this ban I do not have one and I don't have a spare phone number to create a new account as well :(

[LordRishav]

@levlam My account was unbanned. Thank you :)

[sergeevabc]

A few days ago I used 64gram (an unofficial Telegram client) to register an account, because an official desktop client refused to request verification SMS. Right after registration was successfully completed, my number got banned. I filed a report via support section of Telegram website, they didn't respond via e-mail, but it seems ban was removed silently. Now, should I try to login via 64gram again, or it will lead to another ban?

[Naist4869]

My account was banned after I entered the verification code, I want to sync messages into Wechat because the Chinese policy makes it difficult for me to log into telegram,It's very difficult, I'm not sending ads and I'm using my own phone, It's crazy.

[scrtsct]

Please how can I unban my telegram number and what are the details i should mail them to get my number unban?

[levlam]

@scrtsct You need to try to log in from an official mobile app and send a email to recover the account by following instructions provided by the app.

[Anas6co]

Mine has been a month or so and still banned

[munagodd]

Please anyone with an updated info about how to get unbanned, I will appreciate. I have written to to team countless times with no reply from them and it's been 2months now

[iMat1n]

The support seems dead. They don't answer any emails or support tickets.

[THAESUMON30]

I'm trying to use my mobile phone number: 959423501808
But Telegram says it's banned. Please help.

App version: 11.0.0 (51439)
OS version: SDK 34
Device Name: Xiaomi22101316G
Locale: en 

[THAESUMON30]

Please+959423501808

But
Telegram says it's banned. Please help. Please
check help my account. I have done nothing wrong to be banned I will appreciate if you unbun my account thanks you so much

[THAESUMON30]

I'm trying to use my mobile phone number: 959423501808
But Telegram says it's banned. Please help.

App version: 11.0.0 (51439)
OS version: SDK 34
Device Name: Xiaomi22101316G
Locale: en