I'm a determined, passionate, and curious Full Stack Software Developer, looking to join a company on an exciting journey where I can use my skills and knowledge to help create innovative and meaningful solutions. I would like to make a real impact while making a positive contribution to the team and the company. In my search for my passion, I came across coding and quickly realized its potential, the challenge, and the potential to change lives.

In August 2022, I began studying software development at Makers Academy where I realized my natural aptitude for coding. In order to gain a deeper understanding of various programming languages and frameworks and apply my knowledge to real-world projects, I used my analytical mind and curiosity.

For more, please see my GitHub repo list.

• As part of Makers, I learned Node.js, Express, React, and MongoDB while building a social media site in a few weeks, without being taught during the course and no prior experience.
• As I transitioned from Senior Interviewer to Supervisor, I had to develop many soft skills quickly in order to lead a team effectively.
• The London bus network is one of the main forms of transport in the city, and as it needs to follow a strict timetable to ensure London keeps moving, I had to adhere to the timetable despite challenging situations.

• As well as having a desire to understand relevant coding concepts in detail, I enjoy writing creative, clean code.
• When I am coding, I demonstrate a high level of concentration, this is my comfort zone. During a project, I actively seek challenging tickets to demonstrate my analytical abilities.
• When issues are brought up during stand ups that prevent a team member from completing a ticket, I am quick to offer assistance to identify and resolve the issue.

• My supervisor role in Network Research required me to keep track of statistical data to ensure telephone interviewers met survey targets hourly. We would have to devise a plan if a target wasn't met, and I would have to ensure my team was motivated throughout the process. If it was a long-term productivity issue, I would have to conduct a performance review.
• Through the course of my work in Makers, I took on the role of team leader to make sure tickets were completed and we met the deadline for presenting our projects.
• I was thrown into the deep at the beginning of my supervisor role in the London call centre, which manages all call centres. I was left alone when an IT failure occurred, and I was responsible for repairing it or productivity would suffer. I had to take charge, communicate with many different departments while leading the repair.

Full-time software development course focusing on:

• Object-Oriented Programming, Test Driven Development, Model View Controller design patterns, SOLID principles
• Agile principles, pair programming, stand-ups, retros, and sprint planning
• Web frameworks, version control to create full stack web apps
• Facilitating knowledge sharing
• Conducting code reviews, providing feedback, and receiving feedback from others
• Demonstrated the ability to learn new languages and frameworks within a short period of time through self-guided learning

Stagecoach (2017 - Present)
Bus Driver

• Maintaining a schedule for transporting passengers safely and efficiently
• Performing daily pre-trip inspections of the bus and reporting any issues to the appropriate party
• Answering questions, assisting vulnerable passengers, and handling complaints and concerns with excellent customer service.
• Maintaining records such as logs, schedules and vehicle maintenance reports
• Following all traffic laws and regulations
• Being proactive in identifying potential issues and taking preventative measures to avoid breakdowns

Network Research (2015 - 2017)
Supervisor

• Leading a team of telephone interviewers
• Setting performance targets
• Conducting performance reviews
• Monitoring performance
• Resolving IT issues
• Assisting other call centres whenever an issue arises
• Delivering a presentation to telephone interviewers on a new project, the requirements, background of the project, and the company's background
• Communicating strengths and weaknesses of interviewers to the manager
• Assuring that trainee telephone interviewers have the necessary skills to pass a trial period and to be offered permanent positions

Network Research (2013 - 2015)
Senior Interviewer

• Providing feedback both on a productivity basis as well as a quality basis to telephone interviewers
• Assisting supervisors in the recruitment process by assessing communication skills in a mock interview with potential Telephone Interviewers
• Providing assistance to supervisors in the training of trainee Telephone interviewers
• Performing the duties of a Senior Interviewer and a Telephone Interviewer

Network Research (2010 - 2013)
Telephone Interviewer

• Conducting customer satisfaction surveys on behalf of clients
• Demonstrating excellent communication skills and persuasive techniques
• Identifying and resolving technical issues with the software used for user input
• Negotiating appointments with respondents in order to conduct the survey
• Meeting hourly targets
• Dealing with respondent's queries

• 📚 Reading
• ⚽️ Football
• 🚴‍♂️ Cycling