Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[BUG] AR button does not load the model #2

Open
12 tasks done
JeS24 opened this issue Apr 3, 2023 · 9 comments
Open
12 tasks done

[BUG] AR button does not load the model #2

JeS24 opened this issue Apr 3, 2023 · 9 comments
Labels
bug Something isn't working frontend HTML / JS / CSS related reports mesh viewer reports related to mesh / model viewer wontfix This will not be worked on

Comments

@JeS24
Copy link
Collaborator

JeS24 commented Apr 3, 2023 •
edited
Loading

Problem description

Continuing from #1, clicking the AR button on (all) models on the website returns "something wrong with the object" on Android (scene-viewer) and the button just disappears without loading the model on iOS / iPadOS (QuickLook with some USDZ conversion / load error).

Expected behavior

Models should load without problems on clicking the AR button.

Steps to reproduce the problem

Platform Details

  • Browser (with Version):
    • Chrome, version: 111.0.5563.116 (Android); 111.0.5563.147 (Windows)
    • Edge Dev: 113.0.1758.0 (Android); 112.0.1722.23 (Windows)
    • Firefox: 111.1.1 (Android) ; 111.0.1 (Windows)
    • Chromium Dev: 114.0.5693.0 (Android); 114.0.5693.0 (Windows)
    • Safari : 16
  • Operating System (with Version):
    • Android: Major versions 10, 11, 12, 13
    • iOS: 16.4
    • iPadOS: 16.4
    • Linux: arch, Ubuntu 22.04
    • MacOS: 13.3
    • Windows: 10, 11

Additional context

NA.

Self-check
@JeS24 JeS24 added the bug Something isn't working label Apr 3, 2023
@JeS24 JeS24 self-assigned this Apr 3, 2023
@JeS24 JeS24 mentioned this issue Apr 3, 2023
Open
12 tasks
@JeS24 JeS24 added frontend HTML / JS / CSS related reports mesh viewer reports related to mesh / model viewer labels Apr 3, 2023
@JeS24
Copy link
Collaborator Author

JeS24 commented Apr 3, 2023

Follow discussion here: google/model-viewer#4193.

@JeS24
Copy link
Collaborator Author

JeS24 commented Apr 8, 2023

From the discussion, it seems, both #1 & #2 are mere VRAM limitations on phones. Further testing is on. Will update, if anything new comes up.

@github-actions
Copy link

github-actions bot commented Jun 7, 2023

Stale issue message

@JeS24
Copy link
Collaborator Author

JeS24 commented Jun 14, 2023

Disabling AR for now due to VRAM limitations on phones.

@JeS24 JeS24 added wontfix This will not be worked on and removed no-issue-activity labels Jun 14, 2023
@JeS24 JeS24 removed their assignment Jul 24, 2023
@github-actions
Copy link

This issue is stale because it has been open for 60 days with no activity. Remove stale label or comment to re-open.

@JeS24 JeS24 removed the stale-issue label Oct 1, 2023
@github-actions GitHub Actions
Copy link

github-actions bot commented Dec 2, 2023

This issue is stale because it has been open for 60 days with no activity. Remove stale label or comment to re-open.

@JeS24 JeS24 removed the stale-issue label Dec 8, 2023
@github-actions GitHub Actions
Copy link

github-actions bot commented Feb 6, 2024

This issue is stale because it has been open for 60 days with no activity. Remove stale label or comment to re-open.

@JeS24 JeS24 removed the stale-issue label Feb 6, 2024
@github-actions GitHub Actions
Copy link

github-actions bot commented Apr 7, 2024

This issue is stale because it has been open for 60 days with no activity. Remove stale label or comment to re-open.

@JeS24 JeS24 removed the stale-issue label Apr 8, 2024
@github-actions GitHub Actions
Copy link

github-actions bot commented Jun 7, 2024

This issue is stale because it has been open for 60 days with no activity. Remove stale label or comment to re-open.

@JeS24 JeS24 removed the stale-issue label Jun 8, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
bug Something isn't working frontend HTML / JS / CSS related reports mesh viewer reports related to mesh / model viewer wontfix This will not be worked on
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
1 participant
@JeS24