Update GH issue template settings

.github/ISSUE_TEMPLATE/01_question.md

@@ -1,5 +1,5 @@
 ---
-name: Question
+name: SDK Question
 about: Submit a question about this SDK
 title: (Set a clear title describing your question)
 labels: "untriaged"

.github/ISSUE_TEMPLATE/02_enhancement.md

@@ -1,5 +1,5 @@
 ---
-name: Enhancement / Feature Request
+name: SDK Enhancement / Feature Request
 about: Submit an enhancement/feature request
 title: (Set a clear title describing your idea)
 labels: "untriaged"

.github/ISSUE_TEMPLATE/03_document.md

@@ -1,5 +1,5 @@
 ---
-name: Document
+name: SDK Document
 about: Submit an issue on documents
 title: (Set a clear title describing your idea)
 labels: "untriaged"

.github/ISSUE_TEMPLATE/04_bug.md

@@ -1,5 +1,5 @@
 ---
-name: Bug
+name: SDK Bug
 about: Report the SDK bug
 title: (Set a clear title describing the issue)
 labels: "untriaged"

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,7 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Slack Platform Customer Support
+    url: https://my.slack.com/help/requests/new
+    about: |
+      This issue tracker is a place to track bugs, feature requests, and questions on this SDK side.
+      If you have a general question on how to use the Slack platform, please get in touch with our customer support agents first via either /feedback in your Slack workspace or the help page link here.