Video Playing Issue

[mzeeshanzafar28]

If a folder contains videos, it shows the thumbnail image in gallery (which is good) but upon clicking it does not show the video and only plays the video sound. Images work fine however.
Check the SS below for a view:

[marekdedic]

Hi, can you please verify your format is supported?

https://wordpress.org/plugins/skaut-google-drive-gallery/#why%20isn%27t%20my%20video%20shown%3F

[Giannisssss]

I have the same problem and the videos are mp4. Is there any way to fix this?

[marekdedic]

@Giannisssss Can you please check the codec of the MP4 video? What browser are you using?

[Giannisssss]

Hi, I am attaching information about one of the videos that cannot be played. I have tried with Chrome on desktop and Safari on iOS. Thanks!

…

________________________________ Da: Marek Dědič ***@***.***> Inviato: lunedì 30 settembre 2024 18:13 A: skaut/skaut-google-drive-gallery ***@***.***> Cc: Giannisssss ***@***.***>; Mention ***@***.***> Oggetto: Re: [skaut/skaut-google-drive-gallery] Video Playing Issue (Issue #2747) @Giannisssss<https://github.com/Giannisssss> Can you please check the codec of the MP4 video? What browser are you using? — Reply to this email directly, view it on GitHub<#2747 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AXYQHYLJ2ZCQ5DF2W5P3HQLZZF2CXAVCNFSM6AAAAABKRRLYA6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBTGYZDKNRUGY>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[marekdedic]

@Giannisssss I don't see anything

[Giannisssss]

@marekdedic Sorry, I attached the image via email. Here it is.
I await feedback on the resolution of the problem. Thanks!

[marekdedic]

Hmm, that looks like it is the correct format :/ Can you send me a link to [email protected]?

[Giannisssss]

@marekdedic Done, thank you very much!