GALAXY

This repository contains code and data for the AAAI'2022 paper "GALAXY: A Generative Pre-trained Model for Task-Oriented Dialog with Semi-Supervised Learning and Explicit Policy Injection".

Full version with Appendix: [PDF]

Abstract

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog policy. In this paper, we propose GALAXY, a novel pre-trained dialog model that explicitly learns dialog policy from limited labeled dialogs and large-scale unlabeled dialog corpora via semi-supervised learning. Specifically, we introduce a dialog act prediction task for policy optimization during pre-training and employ a consistency regularization term to refine the learned representation with the help of unlabeled dialogs. We also implement a gating mechanism to weigh suitable unlabeled dialog samples. Empirical results show that GALAXY substantially improves the performance of task-oriented dialog systems, and achieves new state-of-the-art results on benchmark datasets: In-Car, MultiWOZ2.0 and MultiWOZ2.1, improving their end-to-end combined scores by 2.5, 5.3 and 5.5 points, respectively. We also show that GALAXY has a stronger few-shot ability than existing models under various low-resource settings.

Main Results

GALAXY perform end-to-end dialog modeling and achieve new state-of-the-art results on four TOD benchmark datasets: MultiWOZ2.0, MultiWOZ2.1, In-Car Assistant and CamRest.

End-to-End Modeling	Inform	Success	BLEU	Combined Score
MultiWOZ2.0	94.40	85.30	20.50	110.35
MultiWOZ2.1	95.30	86.20	20.01	110.76

End-to-End Modeling	Match	SuccF1	BLEU	Combined Score
In-Car Assistant	85.26	83.60	23.03	107.46
CamRest	98.50	87.73	24.15	117.26

‼️ New SOTA results on MultiWOZ (End-to-End Modeling & Policy Optimization) evaluated by the standardized scoring scripts, which are officially recommended for the fair evaluations. We also add new results to the official leaderboard and new predictions to this repository.

MultiWOZ	Inform	Success	BLEU	Combined Score
End-to-End Modeling	85.40	75.70	19.64	100.2
Policy Optimization	92.80	83.50	19.92	108.1

Requirements

- torch == 1.8.0+cu111
- scikit-learn == 0.23.1
- numpy == 1.18.5
- nltk == 3.5
- spacy == 2.3.5
- scipy == 1.5.0
- regex == 2020.6.8
- tqdm == 4.60.0

We use the tokenization tool in SpaCy and you can directly install python packages by commands: pip install -r requirements.txt and python -m spacy download en_core_web_sm.

Preparation

Path Definition

Define your own paths <YOUR_PROJECT_PATH> and <YOUR_SAVE_PATH> in scripts as follows:

PROJECT_NAME="GALAXY"  # project name (fixed)
PROJECT_ROOT=<YOUR_PROJECT_PATH>/${PROJECT_NAME}  # root path of this project
SAVE_ROOT=<YOUR_SAVE_PATH>/${PROJECT_NAME}  # root path of model's output

Data Preparation

Download data from this link.

The downloaded zip file data.zip contains pre-training corpora and four TOD benchmark datasets: MultiWOZ2.0, MultiWOZ2.1, In-Car Assistant and CamRest, which have already been processed. You need to put the unzipped directory data into the project directory GALAXY for the subsequent training.

Pre-training

Pre-training Corpora

• UniDA: a new labeled dialog dataset consisting of 975,780 utterances, which are annotated with 20 frequently-used DAs, according to our proposed comprehensive unified DA taxonomy for task-oriented dialog.
• UnDial: a large-scale unlabeled dialog dataset consisting of 35M utterances with careful processing, ranging from online forum chatting logs to customer service conversations.

Pre-trained Checkpoint

• GALAXY: an uncased model with DA classification head (12-layers, 768-hidden, 12-heads, 109M parameters)

You need to unzip the downloaded model file model.zip, then put the unzipped directory model into the project directory GALAXY for the futhuer fine-tuning.

Training

We pre-train the GALAXY on limited labeled dialogs (UniDA) and large-scale unlabeled dialog corpora (UnDial) via semi-supervised learning. You can pre-train GALAXY from scratch by running the following scripts:

# Step 1: Preprocess pre-training corpora
sh scripts/pre_train/preprocess.sh

# Step 2.1: Multi-GPU training on one machine
sh scripts/pre_train/train_single.sh

# Step 2.2: Multi-GPU training across multiple machines (distributed training)
sh scripts/pre_train/train_multi.sh

NOTE: For multi-GPU training, you only need to choose Step 2.1 or Step 2.2. It is worth noting that if you choose Step 2.2, you should have a well-equipped GPU cluster to support such training.

Fine-tuning

Fine-tuned Checkpoints

Download checkpoints from this link.

The downloaded zip file outputs.zip contains our best fine-tuned checkpoints on different datasets:

• the 7-th epoch on MultiWOZ2.0 (60 training epochs in total)
• the 5-th epoch on MultiWOZ2.1 (60 training epochs in total)
• the 89-th epoch on In-Car Assistant (100 training epochs in total)
• the 18-th epoch on CamRest (60 training epochs in total)

If you want to reproduce our reported results, you should put the unzipped directory outputs into the directory ${SAVE_ROOT} (set in scripts). Then you can directly run the inference scripts of different datasets for the reproduction, which will be introduced later.

Training

We fine-tune the GALAXY on the four TOD datasets and focus on the end-to-end dialog modeling (E2E) task. You can fine-tune GALAXY from scratch by running the following training scripts:

# Training on MultiWOZ2.0 (8 GPUs)
sh scripts/multiwoz2.0/train.sh

# Training on MultiWOZ2.1 (8 GPUs)
sh scripts/multiwoz2.1/train.sh

# Training on In-Car Assistant (1 GPU)
sh scripts/kvret/train.sh

# Training on CamRest (1 GPU)
sh scripts/camrest/train.sh

NOTE: For MultiWOZ2.0 and MultiWOZ2.1, we also maintain the DA prediction task to alleviate the model discrepancy between pre-training and fine-tuning. On the other hand, we discard this task on the In-Car Assistant and CamRest due to the lack of useful DAs in these two datasets. Besides, we support both multi-GPU and single-GPU training, you can jointly tune the hyper-parameter ${BATCH_SIZE}$ and ${GRADIENT_ACCUMULATION_STEPS}$ to maintain originally offered batch size when single-GPU training.

Inference

After collecting some fine-tuned checkpoints (by directly using ours or fine-tuning GALAXY from scratch by yourself), you can do the inference on the test sets of these datasets by running the following inference scripts:

# Inference on MultiWOZ2.0 (1 GPU)
sh scripts/multiwoz2.0/infer.sh

# Inference on MultiWOZ2.1 (1 GPU)
sh scripts/multiwoz2.1/infer.sh

# Inference on In-Car Assistant (1 GPU)
sh scripts/kvret/infer.sh

# Inference on CamRest (1 GPU)
sh scripts/camrest/infer.sh

NOTE: For reproduction, all the best hyper-parameters have already been set in corresponding scripts and you can follow them to run. If you fine-tune GALAXY from scratch by yourself, the 4-th/60 to 7-th/60 training epochs could offer you the best inference performance on MultiWOZ2.0/2.1.

References

• For the implementation of UniLM architecture, we refer to the code of Pytorch-PLATO, which implements PLATO model in pytorch version.
• For the data preparation and evaluation on MultiWOZ2.0/2.1, we refer to the code of UBAR.
• For the data preparation and evaluation on In-Car Assistant/CamRest, we refer to the code of LABES.

Citation

If you use our code or find GALAXY useful in your work, please cite our paper as:

@article{he2022galaxy,
  title={GALAXY: A Generative Pre-trained Model for Task-Oriented Dialog with Semi-Supervised Learning and Explicit Policy Injection},
  author={He, Wanwei and Dai, Yinpei and Zheng, Yinhe and Wu, Yuchuan and Cao, Zheng and Liu, Dermot and Jiang, Peng and Yang, Min and Huang, Fei and Si, Luo and others},
  journal={Proceedings of the AAAI Conference on Artificial Intelligence},
  year={2022}
}

Contact

For personal communication related to GALAXY, please contact Wanwei He ([email protected]).