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telemed-onboarding

To onboard doctors on telemed

Rough outline:

  • Doctors receive a form via link --> they fill up and submit.
  • Basic validation (doctor is from India and not expecting money) Drop if invalid
  • Update the response in a database of master list (sheet) with certain tags and additional info.
  • Verify by Practo. Drop if invalid
  • Create credentials via freshdesk and update sheet with credentials
  • Update master list (sheet) with webinar attendance status
  • If webinar attendance is negative, send emails, sms and other reminders like call from volunteers for self training material.
  • If trained self, ask to fill a form B with further questions. If didn't take up training, discard as not interested/serious
  • If webinar attendance is positive, send credentials and finish onboarding by making a call from volunteer.
  • Update master list with sheet.