GitHub Copilot FAQs + Troubleshooting common issues ⚙️

[Akash1134]

FAQs + Troubleshooting common issues with GitHub Copilot 🧑‍✈️

This guide describes the most common issues with GitHub Copilot and how to resolve them. We've also shared some important details about the latest developments in the world of Copilot 🤖

We love all the questions you ask in the community and wanted to answer some of the frequently asked questions related to GitHub Copilot. We know your time is valuable so before jumping into the FAQs, there are two a few easy checks that you should tick off.

Tip

1️⃣ For questions about the general use of GitHub Copilot, product impact, human, oversight, and privacy, see the comprehensive list of GitHub Copilot FAQs.
2️⃣ If GitHub Copilot stops working, check GitHub's Status page for any active incidents.

⚡ Quick Updates

• GitHub Copilot Workspace - a key milestone in our vision to redefine developer landscape, is now in public beta. Sign up now!
• Copilot Enterprise is generally available and is customized to your organization’s knowledge and codebase.
• GitHub Copilot Chat is now generally available in JetBrains IDE. Please share your feedback or ideas on how to improve the product in this discussion.
• GitHub Copilot Chat in GitHub Mobile is now generally available 🎉
• Copilot content exclusions feature is Live! (re-deployed). Learn more
• Copilot in CLI is now generally available. Find out more in this post.

Important

Please create a new discussion in the Copilot category if you have any questions or feedback regarding GitHub Copilot. You'll have much better chances of getting a response from the community including staff members. Thanks!

👀 GitHub Copilot Chat now generally available 🤖

GitHub Copilot Chat is generally available for organizations and individuals. This offering is also available at no cost to verified teachers, students, and maintainers of popular open source projects. For more details, see this announcement. Key Universe 2023 updates to Copilot Chat:

• Copilot Chat has been made generally available to JetBrains IDE, please refer this discussion for steps to get started and sharing your feedback about the new experience.
• Copilot Chat is now powered by GPT-4, bringing more accurate code suggestions and explanations with OpenAI’s GPT-4 model.
• Are you interested to explore Copilot Workspace where you can simplify the process of making repo-wide edits, using verifiable AI-generated plans and code? Find our more!

⚙️ Troubleshoot common issues with Copilot Chat

---

Unable to use the GitHub Copilot extension in the IDE ❓

We recommend you follow the quickstart guide for GitHub Copilot while setting up GitHub Copilot on your machine. For more information, see "Quickstart for GitHub Copilot."

The GitHub Copilot extension is frequently updated to fix bugs and add new features. It's important to keep your extension up to date because older clients cannot communicate with the GitHub Copilot servers. Update your GitHub Copilot extension on all the machines you have it installed. For more information about configuring GitHub Copilot in a supported IDE, see "Configuring GitHub Copilot."

---

Copilot Chat features aren't working for me in VSCode? ❓

Check each requirement if Copilot Chat doesn't work:

• Make sure you are on the latest version of Visual Studio Code (run Code: Check for Updates).
• Make sure you have the latest version of both the GitHub Copilot and GitHub Copilot Chat extensions.
• Your GitHub account that is signed into VS Code must have an active Copilot subscription. Check your Copilot subscription.
• Ensure that Copilot Chat is correctly setup. See the setup guide.

For more details, please refer the Getting started with GitHub Copilot Chat in VS Code guide.

---

Error: "GitHub Copilot could not connect to server. Extension activation failed" ❓

This error indicates that you either do not have a GitHub Copilot subscription, or there was an error connecting to the GitHub API to request a token to use GitHub Copilot.

• To request another token from api.github.com, try signing in and out of GitHub Copilot from your IDE. Once you've logged out, GitHub Copilot will prompt you to sign back in.

• If you still cannot connect to the server, you can create a discussion in our discussion forum. You can include log files from your IDE to help us troubleshoot the issue.

• For more information, see the information about log files in the client-specific articles under "Troubleshooting GitHub Copilot."

---

Getting error "Invalid copilot token: missing token: 403 - GitHub Copilot could not connect to server. Extension activation failed: At this time, Copilot is not available in your location" ❓

Due to current trade controls, your GitHub account might be restricted from making use of Copilot. This is a region-based restriction and applies to all users located in some trade-restricted countries, being flagged for the same earlier reasons, and is separate from other GitHub services. Read more about it here:

GitHub and Trade Controls

If you feel this should not be the case, feel free to contact our Support team and open a ticket with them.

---

I have privacy and security related questions for GitHub Copilot. I want to get clarity about the usage terms of GitHub Copilot. 👀

Well, we're happy to answer all your questions. Please make your familiar with the existing resources:

• Privacy – Copilot for Individuals
• Privacy – Copilot for Business - We're building some exciting "GitHub Copilot Trust Center"
• GitHub Copilot Product Specific Terms
• GitHub Copilot Pre-release Terms

If you still have any questions, feel free to post them in the Copilot community

---

GitHub Copilot not suggesting multiple lines of code 👀

This is a known issue and our team is working towards a fix. For more information, see this comment on a GitHub Community discussion.

---

How do I get a refund for my Copilot subscription? ❓

We now have the option to self-serve refunds for Copilot. Please head over to the Help with your GitHub account section and save yourself some time.

Note that, in most cases, the Virtual Agent may be able to offer an immediate refund. But, if your concern is not resolved, you can always use the contact form to get in touch with our billing team.

Got other questions? Feel free to ask them in the community. 🚀

Further reading 🔖

• Troubleshooting GitHub Copilot
• About GitHub Copilot
• GitHub Copilot Resources

[mwyborski]

I like copilot although it is not perfect. But i don't understand why you put a "Memoization" example on the website, that produces python-code that isn't even indented:

def memoize(func):
cache = {}
def wrapper(*args):
    if args in cache:
        return cache[args]
    else:
        cache[args] = func(*args)
        return cache[args]
return wrapper

https://github.com/features/copilot

[JustinMacri007]

I wish the program was free I do not want to pay

[rlove]

I paid and I have found it has saved me more time/money than I spent.

[ChandanPolai]

Hey I have a new user of GitHub copilot and I was stuck because I saw multiple videos on videos how to use perfectly copilot any one can help me

[molinito]

Buenas tardes, alguien sabe porque no está funcionando la extensión de gitcopilot para vscode...desde ayer que me aparece recargando pero no se activa. Ya probé desabilitando la extensión y volviendo activar, luego cerrando el vscode y abriendo nuevamente pero no carga.
El icono de gitcopilot del vscode queda dando vueltas pero no se carga. Agradezco su ayuda

[SfTech-Copilot1]

OS：Windows NT 10，
vscode：1.77，
github Copilot：当前最新版本1.88，
issue：Copilot不工作；重启电脑/重启vscode，Copilot图标一直转圈，请问有人遇到这个问题吗？怎么解决？

[KDCinfo]

When the icon sits and spins for me, I go to a new line and type abc , then let Copilot do its thing (it should prompt something along the lines of def ghi jkl). Once it prompts, the icon stops. Then I just undo once or twice.

I also noticed, at least on my system, when it sits and spins like that, one of my GPUs spins up to like 20-30% until I run through that process.

[SleepyWiKi]

hello hostor, I'm get in some unknown reason when i try to auth the device, means i can get the device code and open the github site,but when i paste the device code and click auth confirm button, idea still show me need to login to github, even i used the http proxy, could u help me out. really appreciate that.

best regards
WiKi

[Leemy9612]

I got the same question.

[igorcavalcante]

same problem here

[sreedil]

Getting self-signed certificate in certificate chain error while connecting copilot from Visual Studio 2022 Pro, we are using Netskope proxy solution

[Akash1134]

Hi @sreedil ,

This is a known issue that our engineering team has been actively working on. In the meantime, there is a workaround:

For Mac OS

• Use mac-ca to make all certificates in MacOS keychain available to VS Code extensions
• Restart VSCode

For Windows

• Use win-ca in VSCode to force some of those certifcates. Another option that has worked for others is to setup a local, transparent proxy as described by some of our community users.

[shubhamchawlaeaton]

I am getting this error for PyCharm

2023-11-29 12:28:57,872 [1925160] WARN - #com.github.copilot.lang.agent.AgentGitHubService - Failed to initiate sign in
com.github.copilot.lang.agent.SignInException: Request signInInitiate failed with message: self-signed certificate in certificate chain, request id: 16, error code: -32603
at com.github.copilot.lang.agent.AgentGitHubService.initiateSignIn(AgentGitHubService.java:198)

[sreedil]

Hi Akash, We were able to fix the issue using win-ca extension for VS code, however the current issue is with Visual Studio 2022 Professional version in Windows Operating System, I see in the article that it says we could properly install the proxy certificate in the machine in OS trust chain, I think we have a business subscription. Any idea how to do this? [A screen shot of a computer Description automatically generated with low confidence] Ref: https://docs.github.com/en/copilot/troubleshooting-github-copilot/troubleshooting-certificate-errors-for-github-copilot#handling-certificate-related-errors

[Akash1134]

Hi @sreedil , please open a ticket on our Support page. Please open a ticket with them and they will help you out further. Thanks! :)

[hgirma]

I am logged in Copilot (re-logged in for good measure), I get suggestions (as before with comments), but still see the following exception, I am trying to use the new chat capabilities after having installed the Visual Studio Extension

[Conversations Information] [CopilotAuthTokenManager] Response Content: HasToken: False, ChatEnabled: , ExpiresAt: 0, RefreshIn: 0, SKU:
[Conversations Error] [CopilotAuthTokenManager] Response didn't contain a token.
[Conversations Error] [Conversations] Exception in VerifyUserHasChatAccessAsync: System.UnauthorizedAccessException: User is not signed into GitHub and/or doesn't have Copilot chat access.
[ConversationsServiceManager Error] Exception during service initialization: StreamJsonRpc.RemoteInvocationException: User is not signed into GitHub and/or doesn't have Copilot chat access.
at StreamJsonRpc.JsonRpc.d__145`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.VisualStudio.Conversations.ConversationsServiceManager.d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.VisualStudio.Conversations.ConversationsServiceManager.d__10.MoveNext()
RPC server exception:
System.UnauthorizedAccessException: User is not signed into GitHub and/or doesn't have Copilot chat access.
at Microsoft.VisualStudio.Conversations.Service.ServiceTarget.VerifyUserHasChatAccessAsync(CancellationToken cancellationToken) in D:\a_work\1\s\Conversations.Service.Implementation\ServiceTarget.cs:line 177
at Microsoft.VisualStudio.Conversations.Service.ServiceTarget.GetBackendAsync(CancellationToken cancellationToken) in D:\a_work\1\s\Conversations.Service.Implementation\ServiceTarget.cs:line 157
at Microsoft.VisualStudio.Conversations.Service.ServiceTarget.InitializePlannableFunctionsAsync(PlannableFunctionsContext context, CancellationToken cancellationToken) in D:\a_work\1\s\Conversations.Service.Implementation\ServiceTarget.cs:line 217

[hgirma]

[DEBUG] [agent] [2023-05-20T16:16:20.413Z] Agent service starting
[DEBUG] [agent] [2023-05-20T16:16:20.435Z] Telemetry initialized
Please open https://github.com/login/device and enter the device activation code 8585-6E46 that has been copied to the clipboard.
Successfully authorized GitHub Copilot.

I re-logged in

[molinito]

Hi @sreedil <https://github.com/sreedil> , I did the steps indicated but the copilot chat window still does not appear. I'm using a mac with vscode Version: 1.78.2 (Universal) Can you help me...? thanks El mar, 16 may 2023 a las 7:04, Akash ***@***.***>) escribió:

…

Hi @sreedil <https://github.com/sreedil> , This is a known issue that our engineering team has been actively working on. In the meantime, there is a workaround: For Mac OS - Use mac-ca <https://github.com/jfromaniello/mac-ca> to make all certificates in MacOS keychain available to VS Code extensions - Restart VSCode For Windows - Use win-ca <https://marketplace.visualstudio.com/items?itemName=ukoloff.win-ca> in VSCode to force some of those certifcates. Another option that has worked for others is to setup a local, transparent proxy as described by some of our community users <#32285 (comment)> . — Reply to this email directly, view it on GitHub <#47318 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVQ3QJDSYBZLJW2DNS7KE3TXGNGK3ANCNFSM6AAAAAAU3EVA6I> . You are receiving this because you commented.Message ID: ***@***.***>

[JaumeBoschAnglada]

Hello,

I'm on Visual Studio 2002 This morning i used the chat extension without problems. Now it has disapeared. I can't find it, its gone.

[Akash1134]

Hi @JaumeBoschAnglada ,

Are you using the latest version of VS Code Insiders with VS 2022? . You may need to sign in to GitHub, and will need to authorize the Insiders build if that hasn't been done. Also, restart your editor for allowing any changes to update.

[JaumeBoschAnglada]

I'm using Visual Studio 2022. I've noticed that every time i close/open visual studio, it keeps asking me to renew the GitHub credentials. No matter if I open it as admin or not. Missatge de Akash ***@***.***> del dia dl., 29 de maig 2023 a les 14:23:

…

Hi @JaumeBoschAnglada <https://github.com/JaumeBoschAnglada> , Are you using the latest version of VS Code Insiders with VS 2022? . You may need to sign in to GitHub, and will need to authorize the Insiders build if that hasn't been done. Also, restart your editor for allowing any changes to update. — Reply to this email directly, view it on GitHub <#47318 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGANA62BBVHJYLTXOBQJTN3XISIMFANCNFSM6AAAAAAU3EVA6I> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Buling-Knight]

@Akash1134 Hi, as a student, my request was approved at May 31, 2023. I wonder how long should I wait to receive the email? And then it will be available for me.

[Forxure]

About a week later

[gysabc]

I use copilot X in VScode, and when I use copilot to explain a piece of code, I will take some notes at the same time. But I found that when I click the cancel button to close the chat box after making some notes, the previous notes will also disappeard。

[Akash1134]

Hi @gysabc ,

Please post this as a new discussion in the category so that we can help you better.

Thanks!

[JoshBuilt]

I'm unable to install the Visual Studio 2022 extension. I'm using Visual Studio 2022 Professional version 17.5.4 licensed with a product key supplied by my company (as opposed to a subscription). Any recommendations as to what to try?
Installer log follows:

7/3/2023 10:52:16 AM - vsixinstaller.exe version:
7/3/2023 10:52:16 AM - 17.5.4074+g1de9468fa7
7/3/2023 10:52:16 AM - -------------------------------------------
7/3/2023 10:52:16 AM - Command line parameters:
7/3/2023 10:52:16 AM - C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\ServiceHub\Services\Microsoft.VisualStudio.Setup.Service\vsixinstaller.exe,/appidinstallpath:C:\Program Files\Microsoft Visual Studio\2022\Professional\Common7\IDE\devenv.exe,/skuName:Pro,/skuVersion:17.5.33530.505,/appidname:Microsoft Visual Studio Professional 2022,/culture:en-US,/noep,C:\Users\JoshUsovsky\AppData\Local\Temp\VSIX32osfjzf.vsix
7/3/2023 10:52:16 AM - -------------------------------------------
7/3/2023 10:52:16 AM - Microsoft VSIX Installer
7/3/2023 10:52:16 AM - -------------------------------------------
7/3/2023 10:52:16 AM - Initializing Install...
7/3/2023 10:52:16 AM - Extension Details...
7/3/2023 10:52:16 AM - Identifier : GitHub.Copilot
7/3/2023 10:52:16 AM - Name : GitHub Copilot
7/3/2023 10:52:16 AM - Author : GitHub
7/3/2023 10:52:16 AM - Version : 1.93.0.0
7/3/2023 10:52:16 AM - Description : GitHub Copilot is an AI pair programmer that helps you write code faster and with less work. Requires Visual Studio 2022 17.4.4 or later.
7/3/2023 10:52:16 AM - Locale : en-US
7/3/2023 10:52:16 AM - MoreInfoURL :
7/3/2023 10:52:16 AM - InstalledByMSI : False
7/3/2023 10:52:16 AM - SupportedFrameworkVersionRange : [0.0,2147483647.2147483647]
7/3/2023 10:52:17 AM - SignatureState : ValidSignature
7/3/2023 10:52:17 AM - SignedBy : GitHub, Inc.
7/3/2023 10:52:17 AM - Certificate Info :
7/3/2023 10:52:17 AM - -------------------------------------------------------
7/3/2023 10:52:17 AM - [Subject] : CN="GitHub, Inc.", O="GitHub, Inc.", L=San Francisco, S=California, C=US
7/3/2023 10:52:17 AM - [Issuer] : CN=DigiCert Trusted G4 Code Signing RSA4096 SHA384 2021 CA1, O="DigiCert, Inc.", C=US
7/3/2023 10:52:17 AM - [Serial Number] : 0ED17E3276477EECDEDE0A65744ABC0E
7/3/2023 10:52:17 AM - [Not Before] : 2/9/2023 6:00:00 PM
7/3/2023 10:52:17 AM - [Not After] : 2/13/2024 5:59:59 PM
7/3/2023 10:52:17 AM - [Thumbprint] : 0C5C3D5588A23CC0B287C00262D03CC3F6F4A7FB
7/3/2023 10:52:17 AM - Supported Products :
7/3/2023 10:52:17 AM - Microsoft.VisualStudio.Community
7/3/2023 10:52:17 AM - Version : [17.5.33627,18.0)
7/3/2023 10:52:17 AM - ProductArchitecture : amd64
7/3/2023 10:52:17 AM - References :
7/3/2023 10:52:17 AM - Prerequisites :
7/3/2023 10:52:17 AM - -------------------------------------------------------
7/3/2023 10:52:17 AM - Identifier : Microsoft.VisualStudio.Component.IntelliCode
7/3/2023 10:52:17 AM - Name : IntelliCode
7/3/2023 10:52:17 AM - Version : [17.4.33213,18.0)
7/3/2023 10:52:17 AM - Signature Details...
7/3/2023 10:52:17 AM - Extension is signed with a valid signature.
7/3/2023 10:52:17 AM - VSIXInstaller.NoApplicableSKUsException: This extension is not installable on any currently installed products.
at VSIXInstaller.ExtensionService.GetInstallableDataImpl(IInstallableExtension extension, String extensionPackParentName, Boolean isRepairSupported, IStateData stateData, IEnumerable1& skuData) at VSIXInstaller.ExtensionService.GetInstallableData(String vsixPath, String extensionPackParentName, Boolean isRepairSupported, IStateData stateData, IEnumerable1& skuData)
at VSIXInstaller.ExtensionService.ComputeInstallableExtensions(IStateData stateData, Boolean isRepairSupported, Boolean isExtensionPack, IDictionary2 skuDataMapping, IList1 installableExtensionsPaths)
at VSIXInstaller.App.Initialize(Boolean isRepairSupported)
at VSIXInstaller.App.Initialize()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()

[Akash1134]

Hi @JoshBuilt ,

Thanks for reporting your issue. I'd recommend that you get help from the experts in the Visual Studio community.

[Sriranganatha1979]

I suppose you should be on VS 17.5.5 or higher version to get the extension working. Leaving the answer in case others faced the same problem.

[copilotninja]

why is it talking to me in a language other than system language (English)
"지역에 따라서 선호하는 게임 장르가 다를까"

[gipasam]

Does anyone know if I can integrate Azure DevOps with GitHub Copilot? and how would it be done?

[ikarusnc]

Hi everyone,
I'm experiencing some issues with GitHub Copilot and Webstorm, it doesn't suggest anything, chat is working. Copilot is working in PHPStorm and RustRover. Is there any solution? I tried logout/login, uninstall / reinstall plugin but nothing change.

Seems that is missing the model deployment id.

Log from Webstorm:

2024-08-01 14:17:55,116 [4999593] INFO - #copilot - [fetchCompletions] request.response: [https://copilot-proxy.githubusercontent.com/v1/engines/copilot-codex/completions] took 592 ms
2024-08-01 14:17:55,123 [4999600] INFO - #copilot - [streamChoices] request done: headerRequestId: [asd12q3-9fdd-4fde-92dd-1235asd] model deployment ID: []

Log from RustRover:
2024-08-01 14:19:40,724 [ 95974] INFO - #copilot - [fetchCompletions] request.response: [https://copilot-proxy.githubusercontent.com/v1/engines/copilot-codex/completions] took 653 ms
2024-08-01 14:19:40,724 [ 95974] INFO - #copilot - [streamChoices] solution 0 returned. finish reason: [stop]
2024-08-01 14:19:40,726 [ 95976] INFO - #copilot - [streamChoices] request done: headerRequestId: [asd1234-921c-4daf-ab99-2314d] model deployment ID: [d0000-20240718081251]

Thank you in advance

[mdabir1203]

This happened to me recently in Github copilot.I believe their server is hanging /crashing a lot recebtly Abir

…

On Thu, 1 Aug 2024, 18:40 Daniele Marsiglia, ***@***.***> wrote: Hi everyone, I'm experiencing some issues with GitHub Copilot and Webstorm, it doesn't suggest anything, chat is working. Copilot is working in PHPStorm and RustRover. Is there any solution? I tried logout/login, uninstall / reinstall plugin but nothing change. Thank you in advance — Reply to this email directly, view it on GitHub <#47318 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AP6YP6DHE4IVBENQ4RO4XADZPIUERAVCNFSM6AAAAAAU3EVA6KVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTAMRRGIYTMNY> . You are receiving this because you commented.Message ID: ***@***.***>

[Sylvain-Caron]

Hi,

Impossible to have copilot that works on VS Code / WSL 2

It always comes back to me:

I tried some solutions available on other topics but nothing works...

It worked fine 2 days ago

[lgurav]

Hi @Sylvain-Caron, could you please explain how did you fix this issue?

[symbion6]

I'm loving Copilot, but since about a week or two it's giving me the most unusable, insane answers.
For example, I have this piece of code:

    public class TradingPairConfig
    {
        public string BaseCurrency { get; set; }
        public string QuoteCurrency { get { return StringUtils.ReplaceUSDWithUSDT(QuoteCurrencyForLean); } }
        public string QuoteCurrencyForLean { get; set; }
        public string Pair { get { return $"{BaseCurrency}{QuoteCurrency}"; } }
    }

I then select the QuoteCurrency line and ask Copilot simply to "add the set". It then spits out this:

    public class TradingPairConfig
    {
        public string BaseCurrency { get; set; }
        public string QuoteCurrency { get; set; }
        public string QuoteCurrencyForLean { get; set; }
        public string Pair { get; set; }

        public void SetQuoteCurrency(string quoteCurrency)
        {
            QuoteCurrency = StringUtils.ReplaceUSDWithUSDT(quoteCurrency);
        }

        public void SetPair()
        {
            Pair = $"{BaseCurrency}{QuoteCurrency}";
        }
    }

Totally unusable. I just want it to add the missing set for the QuoteCurrency in the same line, which it would always do before it started talking nonsense.

Another example. I ask Copilot to "simplify":

Thread.Sleep(Config.Instance.Account.OrderSyncScheduleInSeconds * 1000 * (_exchangeInterface is BitmexInverseInterface ? 2 : 1));

the result:

Thread.Sleep(Config.Instance.Account.OrderSyncScheduleInSeconds * 1000);

It just leaves out an essential part of the line. When instead, I ask "simplify this", I get:

var delay = Config.Instance.Account.OrderSyncScheduleInSeconds * 1000;
Thread.Sleep(delay);

It's like asking a toddler to change the code. Total nonsense.
Again, this changed about a two weeks ago. Before that, it worked perfectly.
I've removed and re-installed Copilot, made sure VSCode is of the latest version, but to no avail.
I'm temporarily working around this by using ChatGPT in my browser, but I'd rather like my Copilot to behave like an adult again :-)

[Preethi121121]

Attempted to add a long error log to the Copilot chat, causing it to hang. Now the chat won't open in the workspace. Looking for a way to reset or recover access. Null Brawl

[kjohnson1-drfirst]

Hi. I use CoPilot plugin for WebStorm. It was previously working fine. I updated it to the latest version yesterday (9/30/2024) and it was logged out and made me login again.

I then accidentally logged in with my personal account instead of my professional account (this one) which has a Copilot subscription.
Now, I am constantly getting an Error in Webstorm stating that "No access to GitHub Copilot found. You are currently logged in as ".

I have tried the following ways to allow me to login again, and nothing has worked:

1. uninstall / restart / reinstall / restart
2. in my Webstorm Settings, list the correct account as my preferred Github account

Please advise! If this is not fixable, then I will have to cancel my Github Copliot subscription because this is the only reason I signed up for it, for WebStorm integration.

Thanks

[RitchieFresh]

I am having the same issue in Visual Studio Code. I am paying for Copilot for Business. All the instructions provided by Github (Quick Start and others) does not help when you have an issue with an already installed version of their product.

I am seeing this is an ongoing issue for other users of GitHub Copilot, but the GitHub staff is not addressing it.

[kjohnson1-drfirst]

It is very frustrating that they are not addressing it!

I may have found a solution though. I have not yet tried, but I am about to.
Check this thread: https://github.com/orgs/community/discussions/68770

It advises how to force logout/re-login from the Copilot plugin.

[ofcRS]

I haven't encountered the same problem, but there are settings that appear to do precisely that.

[kjohnson1-drfirst]

Unfortunately, when encountering this issue, the IDE seems to ignore the "Preferred GitHub account" configured here in settings. It is SUPER frustrating.

However, following the steps here DID work! This is for VSCode, but I did the equivalent in WebStorm and it worked for me, finally: https://github.com/orgs/community/discussions/68770

[charlie-goldenowl]

❤️ ❤️ ❤️❤️ ❤️ ❤️❤️ ❤️ ❤️❤️ ❤️ ❤️

[lilyzzz-code]

help, can't login now, how can l cancel my subscription?

[AdamOndrejkovic]

Hello, I would like to ask to the diffrences bettween the GitHub Copilot for the Jetbrains tools (Rider, WebStorm) and Visual Studio (Code). There is a huge gap of functionality for GitHub Copilot. When can we expect to have it alligned a bit more? Generation of PR and so on will this be only exclusive to the VS. Thank you in advance.

[dawnchan030920]

Hello, I would like to know if it's possible to cancel the copilot indexing for a repository. I accidentally indexed a repo and I'm wondering if it means that the indexing limitation will be reduced one time forever.

[Timelessprod]

Today the Copilot chat in Pycharm is not deleting messages when going in the 3-dots menu and clicking on "Delete Current Conversation". It also generates 4 answers per prompts. This is a recurring bug which happens every few weeks, please get rid of it once for all.

[Shaileshjadav2732]

"I'd love the opportunity to work with Google Copilot and provide feedback. This software has incredible potential, and I'd be excited to contribute to its improvement!"

[samus-aran]

Sounds great, looking forward to it. 😄 We'll be here. 👍

[Shaileshjadav2732]

I can't access my college university email ID so how I apply for students developer pack.??

[samus-aran]

Hi @Shaileshjadav2732 👋

We’re happy you’re here but let’s not divert this discussion as this conversation is off-topic. Please open up a separate discussion so that we can look at your query there (in Education category). 👍

We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for.

[kenichi-lover]

it would be great if there were no fees for programming ,as it would be a huge benefit for new programming and technology advancement is what drives human progress.

[rryoung98]

I have a dumb question if I have GitHub copilot for myself and my organization purchases a GitHub copilot subscription do I have two subscriptions?

[Akash1134]

This post is now closed.

Please visit the updated 🔖 Copilot FAQ or start a new discussion in the Copilot category. Thank you for being part of the community! 💚