The job was not started because recent account payments have failed

[flornet]

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I've been using Github Pages for a few years now.
Suddenly, building & deploying my site with Github Actions stopped working.
The message is:
The job was not started because recent account payments have failed or your spending limit needs to be increased. Please check the 'Billing & plans' section in your settings.

I'm using a free account.
One week ago, it was working... I really don't get it.
The only recent change is that I started using Co-pilot today within Visual Studio Code.
Could it be the cause of this problem?
Any idea on how to fix it?

Cheers,

Florent

[zapta]

Same here. With very low workflow usage.

[flornet]

I've tried to add a credit card and it seems to work (although the limit stays at 0.0$)

[glandium]

Same here, although I totally could believe I've hit the limit of 2000 action minutes... but "Usage this month" under "Billing and plans"/"Plans and usage" shows ... 0 usage. At all. Which is also impossible.

[johnkerl]

Oddly single-cell-data/SOMA CI runs OK; single-cell-data/TileDB-SOMA CI fails as described here.

Weird since billing is per-org not per-repo.

Began about an hour ago and is now persistent.

[andychu]

I'm also hitting this, it seems like a bug, because our repo is public

In oils-for-unix/oils

[zapta]

I got this

"
GitHub (GitHub Support)Feb 20, 2025, 9:52 PM UTCHi there,Thanks for reaching out, and sorry for the trouble here. This appears to be related to a change that the Actions team made earlier today that had unintended consequences.They've reverted the change and you should be able to try this again without seeing an error. Please try that when you have a moment and let us know if you continue to see the error message, or if we can help with anything else at the moment.Cheers,TJ | GitHub Support
--"

[kangah-codes]

+1 None of my actions will run still

[LyuJiayi654]

+1 None of my actions will run still

[CeeRoo]

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

[Hassan-Zubair10]

Update: Filed a ticket on https://support.github.com and they resolved my issue.

[hudsonrio]

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

This helped us resolve our issue. Thanks @CeeRoo

[mikeelindsay]

Still having the issue

[sins921]

perdón la verdad y sin ofender pero asta cuando enpieso a ganar pues necesito comer ya más de un mes esforzándome por nada

[bjorn-avans]

Facing the same problem as of today.

[nebuk89]

Let me check whats going on and follow up <3 sorry folks.

[andrii-bodnar]

Experiencing the same error in multiple public repositories (for example, https://github.com/crowdin/github-action/actions)

However, the last payment was successful and the current usage of GitHub Actions does not exceed 3000 minutes.

[philjackson]

We're (Pitch) also experiencing this. @nebuk89 did you find anything in your investigations?

edit: we're seeing it with a private repo on the team plan, all payments up-to-date that I can see.

[sebgie]

Also need to bump this thread. Private repos on the team plan fail. Invoices are all settled and spending limit is not reached.
No response from Support either.

[philjackson]

I've had a response from support, but quite a generic "we'll pass it onto the team". I'll update here if I hear anything else.

[sebgie]

Thank you for the update!
The team informed me just now that the builds are running again.

[brentmn]

We're having the same issue. Private repos, plenty of quota and spending limit available.

[brentmn]

Update: just started working again

[cherriford]

Also experiencing this on a public repo in a newly created organization

[dex-zawee-energy]

Hi, our org is having the same issue, please take a look at the ticket

[gmondello]

@dax-zawee-energy in July you used all of the Actions free minutes and then were blocked from spending beyond that because you have a $0 budget for Actions on your account.

[ihoment-chentao]

so do i, my accout bill limit already set above 0, but action always failed. how could i do anythings else to solve this issue
https://support.github.com/ticket/personal/0/3645434

[gmondello]

@ihoment-chentao - are you still blocked? Things look good, likely after the changes you made to your account after opening the ticket?

[rglover]

Having this issue, too. Tried all of the self help options and jobs are still being denied. Support ticket: https://support.github.com/ticket/personal/0/3645729

Edit: this was me not paying attention. I was on my personal account but the repo running the action was on an org account that needed a billing update. Disregard.

[gmondello]

Appreciate the edit, @rglover !

[arohyadav]

Facing the same problem here. Here is the extact error - here's my ticket. https://support.github.com/ticket/personal/0/3647862

The job was not started because recent account payments have failed or your spending limit needs to be increased. Please check the 'Billing & plans' section in your settings

Even though billing and payment method and budget and configured.

[gmondello]

@arohyadav - You should be unblocked now. Sorry for the inconvenience caused.

[arohyadav]

I just tested the pipelines it's fixed. Thank you !

[pfi79]

Facing the same problem here. Here is the extact error - here's my ticket. https://support.github.com/ticket/personal/0/3655705

The job was not started because recent account payments have failed or your spending limit needs to be increased. Please check the 'Billing & plans' section in your settings.

I use a free account.
3 weeks ago, before my vacation, it all worked.

When trying to increase the budget, he writes an error:
"Please add a payment method to use budgets."
But I can't add a payment method because my paid options are blocked.
But it turns out that I don't have access to free features.

[pfi79]

Hello, @gmondello!

Is there anything you can find out about my situation? It's quiet everywhere.

[AptiviCEO]

Hello, @gmondello!

My issue is still not fixed, and it's been more than a month ago since my workflows started failing. Additionally, there was no response from the GitHub support team for more than a month.

My support ticket is here: https://support.github.com/ticket/personal/0/3531064

Yes, I've followed it up, and I know that my issue is not billing related, but there is no response. However, I may have discovered something that may help in the investigation.

It seems that this issue only affected the main Aptivi organization, as other organizations like Aptivi-LPT seemed to have their workflows run successfully. I reran both workflows just now, and here's the result:

• Working (Aptivi-LPT/dotify): https://github.com/Aptivi-LPT/dotify/actions/runs/16495143890
• Failing (Aptivi/Nitrocid): https://github.com/Aptivi/Nitrocid/actions/runs/16502936823

[gmondello]

hi @AptiviCEO - Apologies. I've again dropped a comment on your issue internally. It's unfortunately not something I can fix.

[AptiviCEO]

Thanks! I'll follow up until this issue is fixed.

No need to apologize, it's ok.

[davidjdixon]

We have exactly the same issue as others are reporting. We are in a github enterprise trial and have no issues with billing and budgets are not accessible in the trial, therefore no limit set by us to prevent the actions from running.

This is critical since its preventing any deployment activity from occuring.

Support ticket raised: https://support.github.com/ticket/personal/0/3657774

[gmondello]

Apologies for the delay in answering here @davidjdixon . The enterprise mentioned in the ticket seems to check out clean to me. Are you unblocked here?

[davidjdixon]

Thanks for the reply @gmondello . This has been unblocked now by support so we are no longer having the issue mentioned.

[miguelmanlyx]

This is silly, why would it tell us the specific part thats broken?

Ive updated billing, ive paid subscription, ive increased budgets to $100, ive updated payment address. this issue literally just started happening

[miguelmanlyx]

I also created a support ticket yesterday

[gmondello]

@miguelmanlyx Can you link your ticket? I checked your account and don't see any budgets created.

[AlanMendicutti]

I'm having the same problem
Here's my support ticket: https://support.github.com/ticket/personal/0/3687812

[gmondello]

hola @AlanMendicutti 👋 - Esta organización tiene un budget de $0 para Actions y ya ha usado todos los minutos incluidos del mes. Para usar más, tiene que aumentar el budget. Billing and licensing > Budgets.

[AlanMendicutti]

Hola @gmondello - Es un poco extraño, le agregaron 10 USD a actions. ¿O se lo asignaron a la sección equivocada?

[gmondello]

Pero es esta org, no? (al menos el ticket dice que es de Pak2go) @AlanMendicutti

[AlanMendicutti]

Oooooo jaja no tenía idea de que existía otra. Deja lo reviso con el equipo interno, muchas gracias!

[ebra2022-sudo]

I've got the same issue, How can I resoleve it?
currrely I dont have payme t card

[funbiscuit]

I'm having the same problem, actions on public repos do not run. And I don't even run any actions in private repos.
Here's my support ticket, 2 weeks without comments: https://support.github.com/ticket/personal/0/3682856

[funbiscuit]

@gmondello Can you please look into my issue as well? It's been 3 weeks since I opened it and there is no activity.
I don't have any payment information since github disabled paid features on my account (I don't use them so I don't mind). But now i can't use free things for public repos as well.

[Yegorov]

@gmondello I have the same problem. Please, consider my support ticket - https://support.github.com/ticket/personal/0/3699966

[mayurc137]

Please help me too! my support ticket is https://support.github.com/ticket/personal/0/3728495

[gmondello]

@mayurc137 - I see support replied to your ticket. Please continue to work with them there.

[kovalyoff232]

Having the same issue, support doesn't even try to help, i've been ignored for 3 days

[AstrisDev]

@gmondello hello, mr. Mondello. I have the same issue. Ticket number is #3736298.
I edited my budget, set it to 10 dollars and still have no effect.
Plan is GitHub Free, only 128 min used for Actions Linux.

[gmondello]

hi @AstrisDev - I don't see any payment method on file for your account. I note in your support ticket that there is payment information on the account. Can you double-check that you're looking at the payment information for your @AstrisDev account?

[AstrisDev]

hi @AstrisDev - I don't see any payment method on file for your account. I note in your support ticket that there is payment information on the account. Can you double-check that you're looking at the payment information for your @AstrisDev account?

I'm deleted it from account to update my payment information after a day of problems with actions and absolutely forgot about it. I'm sorry, my fault.

[binarymaster]

@gmondello hello, can you please check my situation?
Ticket: https://support.github.com/ticket/personal/0/3541226

Reported on July 5 and still no response...

[gmondello]

Hi yes I see that and I am sorry for the lack of response. I have escalated internally.