OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #91615

wgabor0427 · 2025-04-03T19:16:17Z

Version(s):
4.12+

Issue:
https://issues.redhat.com/browse/OCPBUGS-52653

Link to docs preview:
https://91615--ocpdocs-pr.netlify.app/openshift-dedicated/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-enterprise/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-rosa-hcp/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-rosa/latest/support/gathering-cluster-data.html

QE review:

QE has approved this change.

The following topic steps should have the same information:

Gathering data about your cluster for Red Hat Support (step 3)
Gathering data about specific features (step 4)
Gathering network logs (step 2)

ocpdocs-previewbot · 2025-04-03T19:45:47Z

🤖 Wed Apr 16 15:22:00 - Prow CI generated the docs preview:

https://91615--ocpdocs-pr.netlify.app/openshift-dedicated/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-enterprise/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-rosa-hcp/latest/support/gathering-cluster-data.html
https://91615--ocpdocs-pr.netlify.app/openshift-rosa/latest/support/gathering-cluster-data.html

zhouying7780 · 2025-04-08T01:56:34Z

modules/support-gather-data.adoc

-. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux
-operating system, run the following command:
+. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather. For moe information on how to fiind the cluster ID, see the Red Hat Knowledge base solution link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on Opeshift cluster]. For example, on a computer that uses a Linux operating system, run the following command:
 +


There is a typo fiind the cluster ID , please update , thanks

@zhouying7780 Can you please review the docs again under "Links to doc preview" above. Thanks.

zhouying7780 · 2025-04-08T01:59:58Z

modules/support-gather-data.adoc

-$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/ <1>
+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>
 ----
 <1> Make sure to replace `must-gather-local.5421342344627712289/` with the actual directory name.


here should be the same as the example : must-gather.local.426787175854303238

zhouying7780 · 2025-04-09T02:59:11Z

@wgabor0427 The typo fiind exist in all the 4 docs under "Links to doc preview" . Please help update .

zhouying7780 · 2025-04-15T05:47:05Z

@wgabor0427 still there are the typo fiind the cluster ID under the following :
https://91615--ocpdocs-pr.netlify.app/openshift-dedicated/latest/support/gathering-cluster-data.html#support_gathering_data_gathering-cluster-data
https://91615--ocpdocs-pr.netlify.app/openshift-enterprise/latest/support/gathering-cluster-data.html#support_gathering_data_gathering-cluster-data
https://91615--ocpdocs-pr.netlify.app/openshift-rosa-hcp/latest/support/gathering-cluster-data.html#support_gathering_data_gathering-cluster-data
https://91615--ocpdocs-pr.netlify.app/openshift-rosa/latest/support/gathering-cluster-data.html#support_gathering_data_gathering-cluster-data

zhouying7780 · 2025-04-16T00:57:24Z

/lgtm

wgabor0427 · 2025-04-16T12:43:51Z

/label peer-review-needed

xenolinux

Left a few comments; otherwise LGTM

xenolinux · 2025-04-16T13:52:14Z

modules/gathering-data-network-logs.adoc

 By default, the `must-gather` tool collects the OVN `nbdb` and `sbdb` databases from all of the nodes in the cluster. Adding the `-- gather_network_logs` option to include additional logs that contain OVN-Kubernetes transactions for OVN `nbdb` database.
 ====
-. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux operating system, run the following command:
+.  Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather. For more information on how to find the cluster ID, see the Red Hat Knowledge base solution link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command:


Suggested change

. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather. For more information on how to find the cluster ID, see the Red Hat Knowledge base solution link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command:

. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather data. For more information about how to find the cluster ID, see link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command:

"....a unique must-gather": Assuming this is poiniting to a unique must-gather data. If not, please replace with the suitable name/term.

"...Knowledge base solution" can be omitted

Replaced "for a unique must-gather" with "for the unique must-gather data."

Deleted "Knowledge base solution"

xenolinux · 2025-04-16T14:02:45Z

modules/gathering-data-network-logs.adoc

 [source,terminal]
 ----
-$ tar cvaf must-gather.tar.gz must-gather.local.472290403699006248 <1>
+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>


Suggested change

$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>

$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-<cluster_id>.tar.gz <must_gather_local_dir> <1>

I'd suggest to use a user-replaced variable for cluster id. I believe $ is not needed for <cluster_id>. You might want to confirm with SME/QE.

because must-gather.local.426787175854303238 is replaceable, suggestion to use a placeholder -- <must_gather_local_dir>

Added the user-replaced variable <cluster_id>

Added the placeholder <must_gather_local_dir>

xenolinux · 2025-04-16T14:03:03Z

modules/gathering-data-network-logs.adoc

-$ tar cvaf must-gather.tar.gz must-gather.local.472290403699006248 <1>
+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>
 ----
 <1> Replace `must-gather-local.472290403699006248` with the actual directory name.


Suggested change

<1> Replace `must-gather-local.472290403699006248` with the actual directory name.

<1> Replace `<must_gather_local_dir>` with the actual directory name.

xenolinux · 2025-04-16T14:03:39Z

modules/gathering-data-specific-features.adoc


 ifndef::openshift-origin[]
-. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux
+. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather. For more information on how to find the cluster ID, see the Red Hat Knowledge base solution link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux


Same comments as earlier

Made same edits in this file

xenolinux · 2025-04-16T14:03:56Z

modules/gathering-data-specific-features.adoc

 [source,terminal]
 ----
-$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/ <1>
+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>


Same comments as earlier

Made same edits in this file

xenolinux · 2025-04-16T14:04:43Z

modules/gathering-data-specific-features.adoc

+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>
 ----
-<1> Make sure to replace `must-gather-local.5421342344627712289/` with the
+<1> Make sure to replace `must-gather.local.426787175854303238` with the


Suggested change

<1> Make sure to replace `must-gather.local.426787175854303238` with the

<1> Make sure to replace `<must_gather_local_dir>` with the actual directory name.

Made changes

xenolinux · 2025-04-16T14:04:57Z

modules/gathering-data-specific-features.adoc

 ----
-<1> Make sure to replace `must-gather-local.5421342344627712289/` with the
+<1> Make sure to replace `must-gather.local.426787175854303238` with the
 actual directory name.


Suggested change

actual directory name.

Made the same changes to this file as above

xenolinux · 2025-04-16T14:05:13Z

modules/support-gather-data.adoc


-. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux
-operating system, run the following command:
+. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for a unique must-gather. For more information on how to find the cluster ID, see the Red Hat Knowledge base solution link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on Opeshift cluster]. For example, on a computer that uses a Linux operating system, run the following command:


Same comments

xenolinux · 2025-04-16T14:05:27Z

modules/support-gather-data.adoc

+$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>
 ----
-<1> Make sure to replace `must-gather-local.5421342344627712289/` with the actual directory name.
+<1> Make sure to replace `must-gather-local.426787175854303238/` with the actual directory name.


Same comments

xenolinux · 2025-04-21T13:03:39Z

/cherrypick enterprise-4.16

xenolinux · 2025-04-21T13:03:42Z

/cherrypick enterprise-4.17

xenolinux · 2025-04-21T13:03:45Z

/cherrypick enterprise-4.18

xenolinux · 2025-04-21T13:03:47Z

/cherrypick enterprise-4.19

openshift-cherrypick-robot · 2025-04-21T13:04:12Z

@xenolinux: #91615 failed to apply on top of branch "enterprise-4.12":

Applying: OCPBUGS-52653 made edits to the files
Using index info to reconstruct a base tree...
M	modules/gathering-data-network-logs.adoc
M	modules/gathering-data-specific-features.adoc
M	modules/support-gather-data.adoc
Falling back to patching base and 3-way merge...
Auto-merging modules/support-gather-data.adoc
Auto-merging modules/gathering-data-specific-features.adoc
Auto-merging modules/gathering-data-network-logs.adoc
CONFLICT (content): Merge conflict in modules/gathering-data-network-logs.adoc
error: Failed to merge in the changes.
hint: Use 'git am --show-current-patch=diff' to see the failed patch
hint: When you have resolved this problem, run "git am --continue".
hint: If you prefer to skip this patch, run "git am --skip" instead.
hint: To restore the original branch and stop patching, run "git am --abort".
hint: Disable this message with "git config advice.mergeConflict false"
Patch failed at 0001 OCPBUGS-52653 made edits to the files

Details

In response to this:

/cherrypick enterprise-4.12

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:16Z

@xenolinux: #91615 failed to apply on top of branch "enterprise-4.13":

Applying: OCPBUGS-52653 made edits to the files
Using index info to reconstruct a base tree...
M	modules/gathering-data-network-logs.adoc
M	modules/gathering-data-specific-features.adoc
M	modules/support-gather-data.adoc
Falling back to patching base and 3-way merge...
Auto-merging modules/support-gather-data.adoc
Auto-merging modules/gathering-data-specific-features.adoc
Auto-merging modules/gathering-data-network-logs.adoc
CONFLICT (content): Merge conflict in modules/gathering-data-network-logs.adoc
error: Failed to merge in the changes.
hint: Use 'git am --show-current-patch=diff' to see the failed patch
hint: When you have resolved this problem, run "git am --continue".
hint: If you prefer to skip this patch, run "git am --skip" instead.
hint: To restore the original branch and stop patching, run "git am --abort".
hint: Disable this message with "git config advice.mergeConflict false"
Patch failed at 0001 OCPBUGS-52653 made edits to the files

Details

In response to this:

/cherrypick enterprise-4.13

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:23Z

@xenolinux: new pull request created: #92393

Details

In response to this:

/cherrypick enterprise-4.14

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:27Z

@xenolinux: new pull request created: #92394

Details

In response to this:

/cherrypick enterprise-4.15

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:31Z

@xenolinux: new pull request created: #92395

Details

In response to this:

/cherrypick enterprise-4.16

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:35Z

@xenolinux: new pull request created: #92396

Details

In response to this:

/cherrypick enterprise-4.17

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:38Z

@xenolinux: #91615 failed to apply on top of branch "enterprise-4.18":

Patch is empty.
hint: When you have resolved this problem, run "git am --continue".
hint: If you prefer to skip this patch, run "git am --skip" instead.
hint: To record the empty patch as an empty commit, run "git am --allow-empty".
hint: To restore the original branch and stop patching, run "git am --abort".
hint: Disable this message with "git config advice.mergeConflict false"

Details

In response to this:

/cherrypick enterprise-4.18

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

openshift-cherrypick-robot · 2025-04-21T13:04:47Z

@xenolinux: new pull request created: #92397

Details

In response to this:

/cherrypick enterprise-4.19

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

xenolinux · 2025-04-21T13:06:01Z

/cherrypick enterprise-4.18

openshift-cherrypick-robot · 2025-04-21T13:06:49Z

@xenolinux: new pull request created: #92398

Details

In response to this:

/cherrypick enterprise-4.18

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes-sigs/prow repository.

xenolinux · 2025-04-21T14:04:46Z

@wgabor0427 Automated cherry-picks for 4.12 and 4.13 failed. You need to create manual CP PRs.

openshift-ci bot added the size/XS Denotes a PR that changes 0-9 lines, ignoring generated files. label Apr 3, 2025

wgabor0427 force-pushed the OCPBUGS-52653 branch 2 times, most recently from a19398f to 76268f8 Compare April 4, 2025 19:03

zhouying7780 reviewed Apr 8, 2025

View reviewed changes

wgabor0427 force-pushed the OCPBUGS-52653 branch from 76268f8 to 2357de0 Compare April 8, 2025 13:52

openshift-ci bot added size/S Denotes a PR that changes 10-29 lines, ignoring generated files. and removed size/XS Denotes a PR that changes 0-9 lines, ignoring generated files. labels Apr 8, 2025

wgabor0427 force-pushed the OCPBUGS-52653 branch from 2357de0 to 120edde Compare April 8, 2025 13:53

wgabor0427 force-pushed the OCPBUGS-52653 branch 4 times, most recently from 33376bd to 421df5a Compare April 14, 2025 17:45

wgabor0427 force-pushed the OCPBUGS-52653 branch from 99e4dd0 to aa4f0ee Compare April 15, 2025 13:02

openshift-ci bot assigned zhouying7780 Apr 16, 2025

openshift-ci bot added the lgtm Indicates that a PR is ready to be merged. label Apr 16, 2025

openshift-ci bot added the peer-review-needed Signifies that the peer review team needs to review this PR label Apr 16, 2025

xenolinux added peer-review-in-progress Signifies that the peer review team is reviewing this PR and removed peer-review-needed Signifies that the peer review team needs to review this PR labels Apr 16, 2025

xenolinux reviewed Apr 16, 2025

View reviewed changes

xenolinux added peer-review-done Signifies that the peer review team has reviewed this PR and removed peer-review-in-progress Signifies that the peer review team is reviewing this PR labels Apr 16, 2025

wgabor0427 force-pushed the OCPBUGS-52653 branch from aa4f0ee to d86b187 Compare April 16, 2025 14:13

openshift-ci bot removed the lgtm Indicates that a PR is ready to be merged. label Apr 16, 2025

OCPBUGS-52653 made edits to the files

fd44598

xenolinux added this to the Continuous Release milestone Apr 21, 2025

xenolinux added branch/enterprise-4.12 branch/enterprise-4.13 branch/enterprise-4.14 branch/enterprise-4.15 branch/enterprise-4.16 branch/enterprise-4.17 branch/enterprise-4.18 branch/enterprise-4.19 labels Apr 21, 2025

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.14] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92393

Merged

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.15] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92394

Merged

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.16] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92395

Merged

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.17] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92396

Merged

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.19] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92397

Merged

openshift-cherrypick-robot mentioned this pull request Apr 21, 2025

[enterprise-4.18] OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #92398

Merged

	$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-$CLUSTERID.tar.gz must-gather.local.426787175854303238 <1>
	$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-<cluster_id>.tar.gz <must_gather_local_dir> <1>

	<1> Replace `must-gather-local.472290403699006248` with the actual directory name.
	<1> Replace `<must_gather_local_dir>` with the actual directory name.

	<1> Make sure to replace `must-gather.local.426787175854303238` with the
	<1> Make sure to replace `<must_gather_local_dir>` with the actual directory name.

OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #91615

OCPBUGS-52653 updated the tar code in step 3 and also added sentence in step 3 about unique cluster ID #91615

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