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35 changes: 2 additions & 33 deletions modules/installation-bootstrap-gather.adoc
Original file line number Diff line number Diff line change
Expand Up @@ -63,40 +63,9 @@ list that contains all the control plane machines in your cluster.
The command output resembles the following example:
+
----
INFO Use the following commands to gather logs from the cluster
INFO ssh -A core@<bootstrap_address> '/usr/local/bin/installer-gather.sh <master_address> <master_address> <master_address>'
INFO scp core@<bootstrap_address>:~/log-bundle.tar.gz .
INFO Pulling debug logs from the bootstrap machine
INFO Bootstrap gather logs captured here "<directory>/log-bundle-<timestamp>.tar.gz"
----
+
You use both commands that are displayed to gather and download the logs.

. Gather logs from the bootstrap and master machines:
+
----
$ ssh -A core@<bootstrap_address> '/usr/local/bin/installer-gather.sh <master_address> <master_address> <master_address>'
----
+
You SSH into the bootstrap machine and run the gather tool, which is designed to
collect as much data as possible from the bootstrap and control plane machines
in your cluster and compress all of the gathered files.
+
[NOTE]
====
It is normal to see errors in the command output. If the command output
displays the instructions to download the compressed log files,
`log-bundle.tar.gz`, then the command succeeded.
====

. Download the compressed file that contains the logs:
+
----
$ scp core@<bootstrap_address>:~/log-bundle.tar.gz . <1>
----
<1> `<bootstrap_address>` is the fully-qualified domain name or IP address of the bootstrap
machine.
+
The command to download the log files is included at the end of the gather
command output.
+
If you open a Red Hat support case about your installation failure, include
the compressed logs in the case.