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@michaelgugino
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The alerts that are currently "critical" are not actually
situations that jeopardize the cluster's immediate health
or ability to run workloads. No one needs to be paged
in the middle of the night for these alerts.

This commit reduces severity to warning to reflect
degraded state.

The alerts that are currently "critical" are not actually
situations that jeopardize the cluster's immediate health
or ability to run workloads.  No one needs to be paged
in the middle of the night for these alerts.

This commit reduces severity to warning to reflect
degraded state.
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@sdodson
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sdodson commented Feb 12, 2021

/hold
I don't disagree with this, but in order to reduce churn I'd like to see openshift/enhancements#637 accepted first

@openshift-ci-robot openshift-ci-robot added the do-not-merge/hold Indicates that a PR should not merge because someone has issued a /hold command. label Feb 12, 2021
@wking
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wking commented Feb 18, 2021

I'm not really interested in getting in the middle here. @smarterclayton was pushing reasonably firmly for critical back when these all landed. I'll let folks fight out what they think the severity level should be, and focus on trying to reduce the number of times any of these go off ;).

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As per discussions in the alert enhancement, and in slack, and a general "when is available and degraded important" - degraded generally means 'still working but not making progress / unable to give full status'. By that definition degraded =~ warning, and timing should be "in the morning".

By that measure available=false = critical, I am ok (if trevor is) with splitting ClusterOperatorDown to only include available and reachable and be critical, then to make ClusterOperatorDegraded cover the degraded condition and have a longer for.

Finally, if we do that, suppressing operation condition alerts until install is complete (until the operator reaches level) may also be useful.

@michaelgugino
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These CVO conditions clearly don't meet the criteria of 'get out of bed in the middle of the night.' Workloads will continue to run, new workloads will continue to be scheduled, existing operators will continue to run. The CVO being completely down could persist indefinitely with no adverse impact on workloads.

@wking
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wking commented May 7, 2021

... ClusterOperatorDegraded cover the degraded condition and have a longer for.

I've spun this portion out into #554. I'm more interested in the longer for, but I also dropped the severity to warning. Let me know if you'd rather me leave the severity changing to this PR or not. I haven't addressed ClusterOperatorDown's timing yet, but I'll try to get something in place for that soon, and then folks can tell me if they want me to twiddle severity for it in that PR or leave that to this PR as well.

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openshift-ci bot commented Jun 22, 2021

@michaelgugino: The following test failed, say /retest to rerun all failed tests:

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@openshift-ci openshift-ci bot added the lifecycle/stale Denotes an issue or PR has remained open with no activity and has become stale. label Sep 20, 2021
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Stale issues rot after 30d of inactivity.

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openshift-ci bot commented Nov 19, 2021

@openshift-bot: Closed this PR.

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6 participants