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@wking wking commented May 23, 2024

Point at the fleet-scoped OCPBUGS / UpgradeBlocker assessment process, because we don't want managed to declare risks without having that all-fleet assessment (even if the all-fleet assessment happens after a managed-specific risk declaration). If an all-fleet risk is declared, any managed-specific risk in that space can be removed. If an all-fleet risk is not declared, service-delivery graph-data admins can make their own call about what to do with a managed-specific risk.

Also point out the possibility of customer-managed admins being confused by managed-specific risks. For example, ca5795c (#4903) was an ARO-specific declaration, but the message said "clusters running on Azure with Accelerated Networking" which nominally includes non-ARO Azure clusters. Some of those cluster admins asked about why the risk wasn't matching their clusters, and it's because we saw no evidence of non-ARO clusters being bit by the race. The guidelines I'm adding will hopefully reduce the chance of future managed-specific risk declarations causing similar customer-managed admin confusion.

I'm also adding _id="" to the queries as a pattern to support HyperShift and other systems that could query the cluster's data out of a PromQL engine that stored data for multiple clusters. More context in 5cb2e93 (#3591).

And I'm also adding ARO-specific PromQL. Maybe someday ARO will join the other managed flavors in using sre:telemetry:managed_labels, but they haven't yet.

Point at the fleet-scoped OCPBUGS / UpgradeBlocker assessment process,
because we don't want managed to declare risks without having that
all-fleet assessment (even if the all-fleet assessment happens after a
managed-specific risk declaration).  If an all-fleet risk is declared,
any managed-specific risk in that space can be removed.  If an
all-fleet risk is not declared, service-delivery graph-data admins can
make their own call about what to do with a managed-specific risk.

Also point out the possibility of customer-managed admins being
confused by managed-specific risks.  For example, ca5795c (Adding
update risk for OPNET-479, 2024-03-08, openshift#4903) was an ARO-specific
declaration, but the message said "clusters running on Azure with
Accelerated Networking" which nominally includes non-ARO Azure
clusters.  Some of those cluster admins asked about why the risk
wasn't matching their clusters, and it's because we saw no evidence of
non-ARO clusters being bit by the race [1].  The guidelines I'm adding
will hopefully reduce the chance of future managed-specific risk
declarations causing similar customer-managed admin confusion.

I'm also adding _id="" to the queries as a pattern to support
HyperShift and other systems that could query the cluster's data out
of a PromQL engine that stored data for multiple clusters.  More
context in 5cb2e93 (blocked-edges/4.11.*-KeepalivedMulticastSkew:
Explicit _id="", 2023-05-09, openshift#3591).

And I'm also adding ARO-specific PromQL.  Maybe someday ARO will join
the other managed flavors in using sre:telemetry:managed_labels, but
they haven't yet.

[1]: https://issues.redhat.com/browse/OPNET-479?focusedId=24366396&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-24366396
@openshift-ci openshift-ci bot added the approved Indicates a PR has been approved by an approver from all required OWNERS files. label May 23, 2024
@wking wking changed the title README: Clarify managed-cluster risk scoping OTA-1179: README: Clarify managed-cluster risk scoping May 23, 2024
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openshift-ci-robot commented May 23, 2024

@wking: This pull request references OTA-1179 which is a valid jira issue.

Warning: The referenced jira issue has an invalid target version for the target branch this PR targets: expected the task to target the "4.17.0" version, but no target version was set.

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In response to this:

Point at the fleet-scoped OCPBUGS / UpgradeBlocker assessment process, because we don't want managed to declare risks without having that all-fleet assessment (even if the all-fleet assessment happens after a managed-specific risk declaration). If an all-fleet risk is declared, any managed-specific risk in that space can be removed. If an all-fleet risk is not declared, service-delivery graph-data admins can make their own call about what to do with a managed-specific risk.

Also point out the possibility of customer-managed admins being confused by managed-specific risks. For example, ca5795c (#4903) was an ARO-specific declaration, but the message said "clusters running on Azure with Accelerated Networking" which nominally includes non-ARO Azure clusters. Some of those cluster admins asked about why the risk wasn't matching their clusters, and it's because we saw no evidence of non-ARO clusters being bit by the race. The guidelines I'm adding will hopefully reduce the chance of future managed-specific risk declarations causing similar customer-managed admin confusion.

I'm also adding _id="" to the queries as a pattern to support HyperShift and other systems that could query the cluster's data out of a PromQL engine that stored data for multiple clusters. More context in 5cb2e93 (#3591).

And I'm also adding ARO-specific PromQL. Maybe someday ARO will join the other managed flavors in using sre:telemetry:managed_labels, but they haven't yet.

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the openshift-eng/jira-lifecycle-plugin repository.

@openshift-ci-robot openshift-ci-robot added the jira/valid-reference Indicates that this PR references a valid Jira ticket of any type. label May 23, 2024
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/lgtm

@openshift-ci openshift-ci bot added the lgtm Indicates that a PR is ready to be merged. label May 23, 2024
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openshift-ci bot commented May 23, 2024

[APPROVALNOTIFIER] This PR is APPROVED

This pull-request has been approved by: LalatenduMohanty, wking

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@openshift-merge-bot openshift-merge-bot bot merged commit cb6139d into openshift:master May 23, 2024
@wking wking deleted the clarify-managed-risk-scoping branch May 23, 2024 22:35
DavidHurta added a commit to DavidHurta/cincinnati-graph-data that referenced this pull request Oct 3, 2025
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3 participants