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NVDA won't install updates on Alpha #17564

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LeonarddeR opened this issue Dec 21, 2024 · 2 comments
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NVDA won't install updates on Alpha #17564

LeonarddeR opened this issue Dec 21, 2024 · 2 comments
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@LeonarddeR
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Steps to reproduce:

  1. Install NVDA alpha-34867,e2eaab69
  2. Check for updates, download the update
  3. Press the update now button

Actual behavior:

An error is in the log and the update isn't installed:

IO - inputCore.InputManager.executeGesture (09:08:10.026) - winInputHook (10064):
Input: kb(laptop):enter
ERROR - core.triggerNVDAExit (09:08:10.031) - MainThread (17692):
NVDA cannot exit safely, ensure open dialogs are closed
ERROR - updateCheck._executeUpdate (09:08:10.042) - MainThread (17692):
NVDA already in process of exiting, this indicates a logic error.

Expected behavior:

No error

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

alpha-34867

Windows version:

Windows 11 24H2

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Have seen this with more alpha updates recently, starting Wednesday or so.

If NVDA add-ons are disabled, is your problem still occurring?

Yes

@nidza07
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nidza07 commented Dec 21, 2024

Duplicate of #17553 with more info in the comments of that issue, in particular #17553 (comment)

@LeonarddeR
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This was actually fixed by #17561

@github-actions github-actions bot added this to the 2025.1 milestone Dec 21, 2024
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