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Aug 8, 2025
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Update snooze.mdx #925

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10 changes: 5 additions & 5 deletions content/docs/platform/inbox/configuration/snooze.mdx
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Expand Up @@ -9,14 +9,14 @@ The `<Inbox />` component includes built-in support for snoozing notifications,

![Snooze icon on the inbox notification](/images/inbox/snooze.png)

<Callout type="info">Snooze is supported in client-side SDKs starting from version 3.3.0 and is only available for Cloud workspaces.</Callout>
<Callout type="info">Snooze is supported in client-side SDKs starting from version 3.3.0 and is only available for cloud workspaces.</Callout>

## How snooze works

When a subscriber snoozes a notification:

- It is temporarily removed from the general list.
- It appears in the **Snoozed** tab.
- It appears in the Snoozed tab.
![Snooze tab](/images/inbox/snooze-tab.png)
- It reappears in the general list after the specified time elapses.

Expand All @@ -42,11 +42,11 @@ The minimium snooze time must be at least 3 minutes in the future. While the max

While the Inbox component handles snoozing automatically, the [JavaScript SDK](/platform/sdks/javascript#methods) also exposes `.snooze()` and `.unsnooze()` methods on the notification object to build custom snooze functionality.

This let's you create custom UI elements or workflows that trigger snooze actions outside of the default dropdown menu.
This lets you create custom UI elements or workflows that trigger snooze actions outside of the default menu.

## Managing snoozed notifications

The Inbox component includes a dedicated **Snoozed** tab that automatically displays notifications scheduled to reappear later. From this tab, users can review all snoozed notifications and take further actions as needed.
The Inbox component includes a dedicated Snoozed tab that automatically displays notifications scheduled to reappear later. From this tab, users can review all snoozed notifications and take further actions as needed.

Users can unsnooze a notification at any time, which immediately returns it to the All tab. Once unsnoozed, the notification regains its standard behavior. It can be marked as read, unread, or archived like any other item.

Expand All @@ -55,4 +55,4 @@ Users can unsnooze a notification at any time, which immediately returns it to t
| Manual unsnooze | Restores the notification exactly as it was: same tab, same read/unread state. If it was read before snoozing, it re-enters the All tab still marked read. |
| Automatic unsnooze (timer expires) | Re-delivers the notification to All as a new, unread item with an updated delivery timestamp.|

This logic is built into the component and does not require any additional configuration. Notifications automatically reappear in the All tab once their snooze duration elapses.
This logic is built into the component and does not require any additional configuration. Notifications automatically reappear in the All tab once their snooze duration elapses.
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