Added Support page

docs/content/troubleshooting/troubleshoot-support.md

@@ -0,0 +1,45 @@
+---
+docs: DOCS-1648
+doctypes:
+- troubleshooting
+draft: false
+tags:
+- docs
+title: Support
+toc: true
+weight: 100
+---
+
+F5 NGINX Ingress Controller adheres to the support policy detailed in the following knowledge base article: [K000140156](https://my.f5.com/manage/s/article/K000140156).
+
+In order to open a support ticket, F5 would like additional information to better understand the problem.
+
+The [nginx-supportpkg-for-k8s](https://github.com/nginxinc/nginx-supportpkg-for-k8s) plugin collects the information needed by F5 Technical Support to assist with troubleshooting your issue.
+
+The plugin leverages [krew](https://krew.sigs.k8s.io), the plugin manager for the Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool.
+
+The plugin may collect some or all of the following global and namespace-specific information:
+
+* k8s version, nodes information, and CRDs
+* Pods' logs
+* list of Pods, events, ConfigMaps, Services, Deployments, StatefulSets, ReplicaSets, and Leases
+* k8s metrics
+* helm Deployments
+* `nginx -T` output from NGINX-related pods
+
+This plugin **DOES NOT** collect secrets or coredumps.
+
+Please visit the [project’s GitHub repo](https://github.com/nginxinc/nginx-supportpkg-for-k8s) for further details.
+
+When used, the plugin will generate a tarball of the collected information which can be shared via the support channels.
+
+
+**Support Channels:**
+
+- If you experience issues with NGINX Ingress Controller, please [open an issue](https://github.com/nginxinc/kubernetes-ingress/issues/new?assignees=&labels=bug%2Cneeds+triage&projects=&template=BUG-REPORT.yml&title=%5BBug%5D%3A+) in GitHub.
+
+- If you have any enhancement requests, please [open a feature request](https://github.com/nginxinc/kubernetes-ingress/issues/new?assignees=&labels=proposal&projects=&template=feature_request.md&title=) in GitHub.
+
+- If you have any ideas or suggestions to discuss, please [open an idea discussion](https://github.com/nginxinc/kubernetes-ingress/discussions/categories/ideas) in Github.
+
+- You can contact us directly, by sending an email to [[email protected]](mailto:[email protected]) or on the [NGINX Community Slack channel of NGINX Ingress Controller](https://nginxcommunity.slack.com/channels/nginx-ingress-controller).