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154 changes: 121 additions & 33 deletions newrelic/api/opentelemetry.py
Original file line number Diff line number Diff line change
Expand Up @@ -17,6 +17,10 @@
from contextlib import contextmanager

from opentelemetry import trace as otel_api_trace
from opentelemetry.trace.propagation.tracecontext import TraceContextTextMapPropagator
from opentelemetry.baggage.propagation import W3CBaggagePropagator
from opentelemetry.propagators.composite import CompositePropagator
from opentelemetry.propagate import set_global_textmap

from newrelic.api.application import application_instance
from newrelic.api.background_task import BackgroundTask
Expand All @@ -26,29 +30,77 @@
from newrelic.api.message_trace import MessageTrace
from newrelic.api.message_transaction import MessageTransaction
from newrelic.api.time_trace import current_trace, notice_error
from newrelic.api.transaction import Sentinel, current_transaction
from newrelic.api.transaction import Sentinel, current_transaction, accept_distributed_trace_headers, insert_distributed_trace_headers
from newrelic.api.web_transaction import WebTransaction

from newrelic.core.otlp_utils import create_resource

_logger = logging.getLogger(__name__)


class NRTraceContextPropagator(TraceContextTextMapPropagator):
HEADER_KEYS = ("traceparent", "tracestate", "newrelic")

def extract(self, carrier, context=None, getter=None):
transaction = current_transaction()
# If we are passing into New Relic, traceparent
# and/or tracestate's keys also need to be NR compatible.

if transaction:
nr_headers = {header_key: ("" if not getter.get(carrier, header_key) else getter.get(carrier, header_key)[0]) for header_key in self.HEADER_KEYS}
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transaction.accept_distributed_trace_headers(nr_headers)
return super().extract(carrier=carrier, context=context, getter=getter)


def inject(self, carrier, context=None, setter=None):
transaction = current_transaction()
# Only insert headers if we have not done so already this transaction
# New Relic's Distributed Trace State will have the following states:
# 0 (00) if not set:
# Transaction has not inserted any outbound headers nor has
# it accepted any inbound headers (yet).
# 1 (01) if already accepted:
# Transaction has accepted inbound headers and is able to
# insert outbound headers to the next app if needed.
# 2 (10) if inserted but not accepted:
# Transaction has inserted outbound headers already.
# Do not insert outbound headers multiple times. This is
# a fundamental difference in OTel vs NR behavior: if
# headers are inserted by OTel multiple times, it will
# propagate the last set of data that was inserted. NR
# will not allow more than one header insertion per
# transaction.
# 3 (11) if accepted, then inserted:
# Transaction has accepted inbound headers and has inserted
# outbound headers.

if not transaction:
return super().inject(carrier=carrier, context=context, setter=setter)

if transaction._distributed_trace_state < 2:
nr_headers = []
transaction.insert_distributed_trace_headers(nr_headers)
for key, value in nr_headers:
setter.set(carrier, key, value)
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return super().inject(carrier=carrier, context=context, setter=setter)

# If distributed_trace_state == 2 or 3, do not inject headers.


# Context and Context Propagator Setup
otel_context_propagator = CompositePropagator(
propagators=[
NRTraceContextPropagator(),
W3CBaggagePropagator(),
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]
)
set_global_textmap(otel_context_propagator)

# ----------------------------------------------
# Custom OTel Spans and Traces
# ----------------------------------------------

# TracerProvider: we can think of this as the agent instance. Only one can exist
# SpanProcessor: we can think of this as an application. In NR, we can have multiple applications
# though right now, we can only do SpanProcessor and SynchronousMultiSpanProcessor
# Tracer: we can think of this as the transaction.
# Span: we can think of this as the trace.
# Links functionality has now been enabled but not implemented yet. Links are relationships
# between spans, but lateral in hierarchy. In NR we only have parent-child relationships.
# We may want to preserve this information with a custom attribute. We can also add this
# as a new attribute in a trace, but it will still not be seen in the UI other than a trace
# attribute.


class Span(otel_api_trace.Span):
def __init__(
self,
Expand Down Expand Up @@ -100,7 +152,7 @@ def __init__(
_logger.error(
"OpenTelemetry span (%s) and NR trace (%s) do not match nor correspond to a remote span. Open Telemetry span will not be reported to New Relic. Please report this problem to New Relic.",
self.otel_parent,
current_nr_trace,
current_nr_trace, # NR parent trace
)
return

Expand Down Expand Up @@ -141,24 +193,20 @@ def __init__(
self.nr_trace.__enter__()

def _sampled(self):
# Uses NR to determine if the trace is sampled
#
# transaction.sampled can be `None`, `True`, `False`.
# If `None`, this has not been computed by NR which
# can also mean the following:
# 1. There was not a context passed in that explicitly has sampling disabled.
# This flag would be found in the traceparent or traceparent and tracespan headers.
# 2. Transaction was not created where DT headers are accepted during __init__
# Therefore, we will treat a value of `None` as `True` for now.
#
# The primary reason for this behavior is because Otel expects to
# only be able to record information like events and attributes
# when `is_recording()` == `True`
# TODO: Refine this logic to respect the parent
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# trace/span, even if the parent is from OTel.
# priority: except for always_on or always off,
# sampled flag from parent if parent exists takes
# precedence over whatever sampling algorithm is
# enabled.

if self.otel_parent:

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As I understand it from Chris - we need to always return sampled=True in order to fake OTEL into thinking the span is being sampled and collect data on it. Then we use our internal sampling decision later to decide whether we are actually going to sample it (aka add it to our reservoir).

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That's actually a fair point. Either way, it's going to get there...

return bool(self.otel_parent.trace_flags)
elif self.nr_transaction:
self.nr_transaction._make_sampling_decision()
return self.nr_transaction.sampled
else:
return bool(self.nr_transaction and (self.nr_transaction.sampled or (self.nr_transaction.sampled is None)))
return False

def _remote(self):
# Remote span denotes if propagated from a remote parent
Expand All @@ -168,14 +216,12 @@ def get_span_context(self):
if not getattr(self, "nr_trace", False):
return otel_api_trace.INVALID_SPAN_CONTEXT

otel_tracestate_headers = None

return otel_api_trace.SpanContext(
trace_id=int(self.nr_transaction.trace_id, 16),
span_id=int(self.nr_trace.guid, 16),
is_remote=self._remote(),
trace_flags=otel_api_trace.TraceFlags(0x01 if self._sampled() else 0x00),
trace_state=otel_api_trace.TraceState(otel_tracestate_headers),
trace_state=otel_api_trace.TraceState(),
)

def set_attribute(self, key, value):
Expand Down Expand Up @@ -208,7 +254,13 @@ def update_name(self, name):
self.nr_trace.name = self._name

def is_recording(self):
return self._sampled() and not (getattr(self.nr_trace, None), "end_time", None)
# TODO: Refine this logic along with `_sampled()`
if getattr(self.nr_trace, "end_time", None):

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Is there a case where a span has been created but recording hasn't started yet that we need to handle here?

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Yes--In most of the OTel library instrumentations, span.is_recording() is called almost immediately after creation. This is an example of that happening.

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To clarify, it seems pretty common for it to call is_recording() immediately after the creation of the span and right before the end of the span in the framework instrumentation.

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return False
if not getattr(self.nr_transaction, "priority", None):

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I'm confused why we are looking at the priority here? Is this just being used to determine whether the transaction has ended or not?

@lrafeei lrafeei Dec 17, 2025

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You're right, in OTel, this is just used to determine if the span has ended or not. We end up not incorporating an end_time attribute for spans (and instead allowing the NR trace and transactions to deal with that). This call is usually made almost immediately after starting a span (it is also usually called at the end of the span). If it is at the beginning of the start of the span, there will not be an nr_trace attribute yet. There will be an nr_transaction attribute, though.

For the second part of the logic here, my thought process here is that if an OTel header is being passed into the Hybrid agent, it may have a sampled flag but not a priority flag. So, in order to respect the sampling decision configured in the Hybrid agent, if there is no priority flag, it should run _make_sampling_decision()

OTel has a concept of recording but not sampling (which still allows for context propagation), so even if the transaction is not sampled, if the priority is greater than 0, it is still a GO for recording.

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self.nr_transaction._make_sampling_decision()
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return self.nr_transaction.priority > 0
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def set_status(self, status, description=None):
# TODO: not implemented yet
Expand Down Expand Up @@ -277,6 +329,10 @@ def start_span(
self.nr_application = application_instance()
self.attributes = attributes or {}

if not self.nr_application.active:
# Force application registration if not already active
self.nr_application.activate()

if not self.nr_application.settings.otel_bridge.enabled:
return otel_api_trace.INVALID_SPAN

Expand All @@ -286,7 +342,15 @@ def start_span(
if parent_span_context is None or not parent_span_context.is_valid:
parent_span_context = None

# If parent_span_context exists, we can create traceparent
# and tracestate headers
_headers = {}
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if parent_span_context and self.nr_application.settings.distributed_tracing.enabled:
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parent_span_trace_id = parent_span_context.trace_id
parent_span_trace_flags = parent_span_context.trace_flags

# If remote_parent, transaction must be created, regardless of kind type
# Make sure we transfer DT headers when we are here, if DT is enabled
if parent_span_context and parent_span_context.is_remote:
if kind in (otel_api_trace.SpanKind.SERVER, otel_api_trace.SpanKind.CLIENT):
# This is a web request
Expand All @@ -296,6 +360,10 @@ def start_span(
port = self.attributes.get("net.host.port")
request_method = self.attributes.get("http.method")
request_path = self.attributes.get("http.route")

update_sampled_flag = False if headers else True
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headers = headers if headers else _headers

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Suggested change
headers = headers if headers else _headers
headers = headers or {}

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Removed all together!


transaction = WebTransaction(
self.nr_application,
name=name,
Expand All @@ -306,7 +374,16 @@ def start_span(
request_path=request_path,
headers=headers,
)
elif kind in (otel_api_trace.SpanKind.PRODUCER, otel_api_trace.SpanKind.INTERNAL):

# If headers do not contain the traceparent/tracestate
# the sampled flag needs to be updated to that of the
# parent span.
if update_sampled_flag and parent_span_context:
transaction._remote_parent_sampled = bool(parent_span_trace_flags)
elif kind in (
otel_api_trace.SpanKind.PRODUCER,
otel_api_trace.SpanKind.INTERNAL,
):
transaction = BackgroundTask(self.nr_application, name=name)
elif kind == otel_api_trace.SpanKind.CONSUMER:
transaction = MessageTransaction(
Expand Down Expand Up @@ -338,6 +415,9 @@ def start_span(
request_method = self.attributes.get("http.method")
request_path = self.attributes.get("http.route")

update_GUID_flag = False if headers else True

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Do we really need this and the one above? Can't we just say if headers down below?

@lrafeei lrafeei Dec 17, 2025

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We do not--this was the result of some residual logic I had where the _headers variable above created a traceparent header from the parent span's span_context. Since then, that has become unnecessary, so this goes away

headers = headers if headers else _headers
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transaction = WebTransaction(
self.nr_application,
name=name,
Expand All @@ -348,6 +428,14 @@ def start_span(
request_path=request_path,
headers=headers,
)

# If headers do not contain the traceparent/tracestate
# the transaction GUID needs to be updated to that of
# the parent span.
if update_GUID_flag and parent_span_context:
guid = parent_span_trace_id >> 64
transaction.guid = f"{guid:x}"
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transaction.__enter__()
elif kind == otel_api_trace.SpanKind.INTERNAL:
if transaction:
Expand Down
20 changes: 18 additions & 2 deletions newrelic/config.py
Original file line number Diff line number Diff line change
Expand Up @@ -4429,11 +4429,27 @@ def _process_module_builtin_defaults():

# Hybrid Agent Hooks
_process_module_definition(
"opentelemetry.trace", "newrelic.hooks.hybridagent_opentelemetry", "instrument_trace_api"
"opentelemetry.context",
"newrelic.hooks.hybridagent_opentelemetry",
"instrument_context_api",
)

_process_module_definition(
"opentelemetry.instrumentation.utils", "newrelic.hooks.hybridagent_opentelemetry", "instrument_utils"
"opentelemetry.instrumentation.propagators",
"newrelic.hooks.hybridagent_opentelemetry",
"instrument_global_propagators_api",
)

_process_module_definition(
"opentelemetry.trace",
"newrelic.hooks.hybridagent_opentelemetry",
"instrument_trace_api",
)

_process_module_definition(
"opentelemetry.instrumentation.utils",
"newrelic.hooks.hybridagent_opentelemetry",
"instrument_utils",
)


Expand Down
4 changes: 3 additions & 1 deletion newrelic/core/config.py
Original file line number Diff line number Diff line change
Expand Up @@ -1431,7 +1431,9 @@ def default_otlp_host(host):
_settings.azure_operator.enabled = _environ_as_bool("NEW_RELIC_AZURE_OPERATOR_ENABLED", default=False)
_settings.package_reporting.enabled = _environ_as_bool("NEW_RELIC_PACKAGE_REPORTING_ENABLED", default=True)
_settings.ml_insights_events.enabled = _environ_as_bool("NEW_RELIC_ML_INSIGHTS_EVENTS_ENABLED", default=False)
_settings.otel_bridge.enabled = _environ_as_bool("NEW_RELIC_OTEL_BRIDGE_ENABLED", default=False)
_settings.otel_bridge.enabled = _environ_as_bool(
"NEW_RELIC_OTEL_BRIDGE_ENABLED", default=False
)


def global_settings():
Expand Down
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