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This project showcases the ability to construct a business-process aware Knowledge Graph from existing transcripts. Once the business-processes are extracted into a Knowledge Graph, for customer service automation and acceleration.

This is a Python project for constructing a business-process aware knowledge graph for customer service automation and acceleration.

The Knowledge Graph is built using an agentic approach / flow

This is a Next.js project bootstrapped with create-next-app.

Jupyter Notebooks / Students

Under the students folder, several Jupyter notebooks provide a walk-thru of the code

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Agentic AI Demo for call transcripts automation

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  • Jupyter Notebook 65.5%
  • Python 17.8%
  • JavaScript 16.5%
  • CSS 0.2%