portrait photos appear as landscape

[panosnethood]

When uploaded photos are in portrait format they appear as landscape

[haniavis]

Hi Panos,

we tried to reproduce this but the photos are uploaded nicely in portrait and landscape format.

Could you try to reproduce this and send a screenshot?

[deckspace]

this result is most likely when using an iOS phone camera as the orientation ID is inconsistent. reviewing the image on the same iPhone even shows the correct orientation ! The ability to rotate the image in the post may help.

[panosnethood]

This started appearing constantly in a new MAZI Zone featuring only the Guestbook, which I deployed in Zurich. Four people already uploaded portrait photos that appeared in landscape format. Could you please check this, because it is really a blocking issue in this case?

(I did a lot of effort to have this MAZI Zone installed permanently in a self-organized park in Zurich and having such a problem can be very embarrassing and discouraging for them to take care of the MAZI Zone)

[iomavridis]

Hi all,

Taking cognizance of this difficulty, I will try to resolve it these days, informing you of the progress. I hope it will be ready before the 27th of September.

Thanks for your feedback.

[mgaved]

Hi Panos
I've tried to replicate this but I am not having the issue on a standard MAZI v2.5.5, Images uploaded using Win7 laptop and Chrome, and Android 4.4.4 . Images are displaying correctly here.

What input device was being used? was it Apple phone iOS or other? (see deckspace's comment from last year above).

What size images have been uploaded? I have uploaded images between 150Kb and 3Mb and they are appearing in the right orientation.

What format are the images? I have uploaded .jpg and .png

Thanks!

I will be exploring Guestbook in the next few days so I will continue to test.

[panosnethood]

The problem appeared mostly with iphones and some androids, and images were taken directly to upload.

[mgaved]

I'll see if I can test on a range of phones in the Creeknet pilot and I'll let you know which versions work and which cause this error.