Enable changing user type via users admin API

changelog.d/11174.bugfix

@@ -0,0 +1 @@
+Users admin API can now also modify user type in addition to allowing it to be set on user creation.

docs/admin_api/user_admin_api.md

@@ -50,7 +50,8 @@ It returns a JSON body like the following:
             "auth_provider": "<provider2>",
             "external_id": "<user_id_provider_2>"
         }
-    ]
+    ],
+    "user_type": null
 }
 ```
 
@@ -97,7 +98,8 @@ with a body of:
     ],
     "avatar_url": "<avatar_url>",
     "admin": false,
-    "deactivated": false
+    "deactivated": false,
+    "user_type": null
 }
 ```
 
@@ -135,6 +137,9 @@ Body parameters:
   unchanged on existing accounts and set to `false` for new accounts.
   A user cannot be erased by deactivating with this API. For details on
   deactivating users see [Deactivate Account](#deactivate-account).
+- `user_type` - string or null, optional. If provided, the user type will be
+  adjusted. If `null` given, the user type will be cleared. Other 
+  possible options are: `bot` and `support`.
 
 If the user already exists then optional parameters default to the current value.
 

synapse/rest/admin/users.py

@@ -326,6 +326,9 @@ async def on_PUT(
                         target_user.to_string()
                     )
 
+            if "user_type" in body:
+                await self.store.set_user_type(target_user, user_type)
+
             user = await self.admin_handler.get_user(target_user)
             assert user is not None
 

synapse/storage/databases/main/registration.py

@@ -499,6 +499,24 @@ def set_shadow_banned_txn(txn):
 
         await self.db_pool.runInteraction("set_shadow_banned", set_shadow_banned_txn)
 
+    async def set_user_type(self, user: UserID, user_type: Optional[UserTypes]) -> None:
+        """Sets the user type.
+
+        Args:
+            user: user ID of the user.
+            user_type: type of the user or None for a user without a type.
+        """
+
+        def set_user_type_txn(txn):
+            self.db_pool.simple_update_one_txn(
+                txn, "users", {"name": user.to_string()}, {"user_type": user_type}
+            )
+            self._invalidate_cache_and_stream(
+                txn, self.get_user_by_id, (user.to_string(),)
+            )
+
+        await self.db_pool.runInteraction("set_user_type", set_user_type_txn)
+
     def _query_for_auth(self, txn, token: str) -> Optional[TokenLookupResult]:
         sql = """
             SELECT users.name as user_id,

tests/rest/admin/test_user.py

@@ -2270,6 +2270,57 @@ def test_set_user_as_admin(self):
         self.assertEqual("@user:test", channel.json_body["name"])
         self.assertTrue(channel.json_body["admin"])
 
+    def test_set_user_type(self):
+        """
+        Test changing user type.
+        """
+
+        # Set to support type
+        channel = self.make_request(
+            "PUT",
+            self.url_other_user,
+            access_token=self.admin_user_tok,
+            content={"user_type": UserTypes.SUPPORT},
+        )
+
+        self.assertEqual(200, channel.code, msg=channel.json_body)
+        self.assertEqual("@user:test", channel.json_body["name"])
+        self.assertEqual("support", channel.json_body["user_type"])
+
+        # Get user
+        channel = self.make_request(
+            "GET",
+            self.url_other_user,
+            access_token=self.admin_user_tok,
+        )
+
+        self.assertEqual(200, channel.code, msg=channel.json_body)
+        self.assertEqual("@user:test", channel.json_body["name"])
+        self.assertEqual("support", channel.json_body["user_type"])
+
+        # Change back to a regular user
+        channel = self.make_request(
+            "PUT",
+            self.url_other_user,
+            access_token=self.admin_user_tok,
+            content={"user_type": None},
+        )
+
+        self.assertEqual(200, channel.code, msg=channel.json_body)
+        self.assertEqual("@user:test", channel.json_body["name"])
+        self.assertIsNone(channel.json_body["user_type"])
+
+        # Get user
+        channel = self.make_request(
+            "GET",
+            self.url_other_user,
+            access_token=self.admin_user_tok,
+        )
+
+        self.assertEqual(200, channel.code, msg=channel.json_body)
+        self.assertEqual("@user:test", channel.json_body["name"])
+        self.assertIsNone(channel.json_body["user_type"])
+
     def test_accidental_deactivation_prevention(self):
         """
         Ensure an account can't accidentally be deactivated by using a str value