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Add more user information to export-data command. (#14894)
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* The user's profile information.
* The user's devices.
* The user's connections / IP address information.
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dklimpel committed Feb 1, 2023
1 parent 1958f9d commit bf82b56
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Showing 6 changed files with 206 additions and 20 deletions.
10 changes: 6 additions & 4 deletions .ci/scripts/test_export_data_command.sh
Original file line number Diff line number Diff line change
Expand Up @@ -23,8 +23,9 @@ poetry run python -m synapse.app.admin_cmd -c .ci/sqlite-config.yaml export-dat
--output-directory /tmp/export_data

# Test that the output directory exists and contains the rooms directory
dir="/tmp/export_data/rooms"
if [ -d "$dir" ]; then
dir_r="/tmp/export_data/rooms"
dir_u="/tmp/export_data/user_data"
if [ -d "$dir_r" ] && [ -d "$dir_u" ]; then
echo "Command successful, this test passes"
else
echo "No output directories found, the command fails against a sqlite database."
Expand All @@ -43,8 +44,9 @@ poetry run python -m synapse.app.admin_cmd -c .ci/postgres-config.yaml export-d
--output-directory /tmp/export_data2

# Test that the output directory exists and contains the rooms directory
dir2="/tmp/export_data2/rooms"
if [ -d "$dir2" ]; then
dir_r2="/tmp/export_data2/rooms"
dir_u2="/tmp/export_data2/user_data"
if [ -d "$dir_r2" ] && [ -d "$dir_u2" ]; then
echo "Command successful, this test passes"
else
echo "No output directories found, the command fails against a postgres database."
Expand Down
1 change: 1 addition & 0 deletions changelog.d/14894.feature
Original file line number Diff line number Diff line change
@@ -0,0 +1 @@
Adds profile information, devices and connections to the user data export via command line.
80 changes: 65 additions & 15 deletions docs/usage/administration/admin_faq.md
Original file line number Diff line number Diff line change
Expand Up @@ -2,13 +2,19 @@

How do I become a server admin?
---
If your server already has an admin account you should use the [User Admin API](../../admin_api/user_admin_api.md#change-whether-a-user-is-a-server-administrator-or-not) to promote other accounts to become admins.
If your server already has an admin account you should use the
[User Admin API](../../admin_api/user_admin_api.md#change-whether-a-user-is-a-server-administrator-or-not)
to promote other accounts to become admins.

If you don't have any admin accounts yet you won't be able to use the admin API, so you'll have to edit the database manually. Manually editing the database is generally not recommended so once you have an admin account: use the admin APIs to make further changes.
If you don't have any admin accounts yet you won't be able to use the admin API,
so you'll have to edit the database manually. Manually editing the database is
generally not recommended so once you have an admin account: use the admin APIs
to make further changes.

```sql
UPDATE users SET admin = 1 WHERE name = '@foo:bar.com';
```

What servers are my server talking to?
---
Run this sql query on your db:
Expand Down Expand Up @@ -36,8 +42,38 @@ How can I export user data?
---
Synapse includes a Python command to export data for a specific user. It takes the homeserver
configuration file and the full Matrix ID of the user to export:

```console
python -m synapse.app.admin_cmd -c <config_file> export-data <user_id>
python -m synapse.app.admin_cmd -c <config_file> export-data <user_id> --output-directory <directory_path>
```

If you uses [Poetry](../../development/dependencies.md#managing-dependencies-with-poetry)
to run Synapse:

```console
poetry run python -m synapse.app.admin_cmd -c <config_file> export-data <user_id> --output-directory <directory_path>
```

The directory to store the export data in can be customised with the
`--output-directory` parameter; ensure that the provided directory is
empty. If this parameter is not provided, Synapse defaults to creating
a temporary directory (which starts with "synapse-exfiltrate") in `/tmp`,
`/var/tmp`, or `/usr/tmp`, in that order.

The exported data has the following layout:

```
output-directory
├───rooms
│ └───<room_id>
│ ├───events
│ ├───state
│ ├───invite_state
│ └───knock_state
└───user_data
├───connections
├───devices
└───profile
```

Manually resetting passwords
Expand All @@ -50,21 +86,29 @@ I have a problem with my server. Can I just delete my database and start again?
---
Deleting your database is unlikely to make anything better.

It's easy to make the mistake of thinking that you can start again from a clean slate by dropping your database, but things don't work like that in a federated network: lots of other servers have information about your server.
It's easy to make the mistake of thinking that you can start again from a clean
slate by dropping your database, but things don't work like that in a federated
network: lots of other servers have information about your server.

For example: other servers might think that you are in a room, your server will think that you are not, and you'll probably be unable to interact with that room in a sensible way ever again.
For example: other servers might think that you are in a room, your server will
think that you are not, and you'll probably be unable to interact with that room
in a sensible way ever again.

In general, there are better solutions to any problem than dropping the database. Come and seek help in https://matrix.to/#/#synapse:matrix.org.
In general, there are better solutions to any problem than dropping the database.
Come and seek help in https://matrix.to/#/#synapse:matrix.org.

There are two exceptions when it might be sensible to delete your database and start again:
* You have *never* joined any rooms which are federated with other servers. For instance, a local deployment which the outside world can't talk to.
* You are changing the `server_name` in the homeserver configuration. In effect this makes your server a completely new one from the point of view of the network, so in this case it makes sense to start with a clean database.
* You have *never* joined any rooms which are federated with other servers. For
instance, a local deployment which the outside world can't talk to.
* You are changing the `server_name` in the homeserver configuration. In effect
this makes your server a completely new one from the point of view of the network,
so in this case it makes sense to start with a clean database.
(In both cases you probably also want to clear out the media_store.)

I've stuffed up access to my room, how can I delete it to free up the alias?
---
Using the following curl command:
```
```console
curl -H 'Authorization: Bearer <access-token>' -X DELETE https://matrix.org/_matrix/client/r0/directory/room/<room-alias>
```
`<access-token>` - can be obtained in riot by looking in the riot settings, down the bottom is:
Expand All @@ -75,19 +119,25 @@ Access Token:\<click to reveal\>
How can I find the lines corresponding to a given HTTP request in my homeserver log?
---

Synapse tags each log line according to the HTTP request it is processing. When it finishes processing each request, it logs a line containing the words `Processed request: `. For example:
Synapse tags each log line according to the HTTP request it is processing. When
it finishes processing each request, it logs a line containing the words
`Processed request: `. For example:

```
2019-02-14 22:35:08,196 - synapse.access.http.8008 - 302 - INFO - GET-37 - ::1 - 8008 - {@richvdh:localhost} Processed request: 0.173sec/0.001sec (0.002sec, 0.000sec) (0.027sec/0.026sec/2) 687B 200 "GET /_matrix/client/r0/sync HTTP/1.1" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36" [0 dbevts]"
```

Here we can see that the request has been tagged with `GET-37`. (The tag depends on the method of the HTTP request, so might start with `GET-`, `PUT-`, `POST-`, `OPTIONS-` or `DELETE-`.) So to find all lines corresponding to this request, we can do:
Here we can see that the request has been tagged with `GET-37`. (The tag depends
on the method of the HTTP request, so might start with `GET-`, `PUT-`, `POST-`,
`OPTIONS-` or `DELETE-`.) So to find all lines corresponding to this request, we can do:

```
```console
grep 'GET-37' homeserver.log
```

If you want to paste that output into a github issue or matrix room, please remember to surround it with triple-backticks (```) to make it legible (see [quoting code](https://help.github.com/en/articles/basic-writing-and-formatting-syntax#quoting-code)).
If you want to paste that output into a github issue or matrix room, please
remember to surround it with triple-backticks (```) to make it legible
(see [quoting code](https://help.github.com/en/articles/basic-writing-and-formatting-syntax#quoting-code)).


What do all those fields in the 'Processed' line mean?
Expand Down Expand Up @@ -127,7 +177,7 @@ This is normally caused by a misconfiguration in your reverse-proxy. See [the re


Help!! Synapse is slow and eats all my RAM/CPU!
-----------------------------------------------
---

First, ensure you are running the latest version of Synapse, using Python 3
with a [PostgreSQL database](../../postgres.md).
Expand Down Expand Up @@ -169,7 +219,7 @@ in the Synapse config file: [see here](../configuration/config_documentation.md#


Running out of File Handles
---------------------------
---

If Synapse runs out of file handles, it typically fails badly - live-locking
at 100% CPU, and/or failing to accept new TCP connections (blocking the
Expand Down
32 changes: 31 additions & 1 deletion synapse/app/admin_cmd.py
Original file line number Diff line number Diff line change
Expand Up @@ -35,6 +35,7 @@
ApplicationServiceTransactionWorkerStore,
ApplicationServiceWorkerStore,
)
from synapse.storage.databases.main.client_ips import ClientIpWorkerStore
from synapse.storage.databases.main.deviceinbox import DeviceInboxWorkerStore
from synapse.storage.databases.main.devices import DeviceWorkerStore
from synapse.storage.databases.main.event_federation import EventFederationWorkerStore
Expand All @@ -43,6 +44,7 @@
)
from synapse.storage.databases.main.events_worker import EventsWorkerStore
from synapse.storage.databases.main.filtering import FilteringWorkerStore
from synapse.storage.databases.main.profile import ProfileWorkerStore
from synapse.storage.databases.main.push_rule import PushRulesWorkerStore
from synapse.storage.databases.main.receipts import ReceiptsWorkerStore
from synapse.storage.databases.main.registration import RegistrationWorkerStore
Expand All @@ -54,7 +56,7 @@
from synapse.storage.databases.main.stream import StreamWorkerStore
from synapse.storage.databases.main.tags import TagsWorkerStore
from synapse.storage.databases.main.user_erasure_store import UserErasureWorkerStore
from synapse.types import StateMap
from synapse.types import JsonDict, StateMap
from synapse.util import SYNAPSE_VERSION
from synapse.util.logcontext import LoggingContext

Expand All @@ -63,6 +65,7 @@

class AdminCmdSlavedStore(
FilteringWorkerStore,
ClientIpWorkerStore,
DeviceWorkerStore,
TagsWorkerStore,
DeviceInboxWorkerStore,
Expand All @@ -82,6 +85,7 @@ class AdminCmdSlavedStore(
EventsWorkerStore,
RegistrationWorkerStore,
RoomWorkerStore,
ProfileWorkerStore,
):
def __init__(
self,
Expand Down Expand Up @@ -192,6 +196,32 @@ def write_knock(
for event in state.values():
print(json.dumps(event), file=f)

def write_profile(self, profile: JsonDict) -> None:
user_directory = os.path.join(self.base_directory, "user_data")
os.makedirs(user_directory, exist_ok=True)
profile_file = os.path.join(user_directory, "profile")

with open(profile_file, "a") as f:
print(json.dumps(profile), file=f)

def write_devices(self, devices: List[JsonDict]) -> None:
user_directory = os.path.join(self.base_directory, "user_data")
os.makedirs(user_directory, exist_ok=True)
device_file = os.path.join(user_directory, "devices")

for device in devices:
with open(device_file, "a") as f:
print(json.dumps(device), file=f)

def write_connections(self, connections: List[JsonDict]) -> None:
user_directory = os.path.join(self.base_directory, "user_data")
os.makedirs(user_directory, exist_ok=True)
connection_file = os.path.join(user_directory, "connections")

for connection in connections:
with open(connection_file, "a") as f:
print(json.dumps(connection), file=f)

def finished(self) -> str:
return self.base_directory

Expand Down
43 changes: 43 additions & 0 deletions synapse/handlers/admin.py
Original file line number Diff line number Diff line change
Expand Up @@ -30,6 +30,7 @@
class AdminHandler:
def __init__(self, hs: "HomeServer"):
self.store = hs.get_datastores().main
self._device_handler = hs.get_device_handler()
self._storage_controllers = hs.get_storage_controllers()
self._state_storage_controller = self._storage_controllers.state
self._msc3866_enabled = hs.config.experimental.msc3866.enabled
Expand Down Expand Up @@ -247,6 +248,21 @@ async def export_user_data(self, user_id: str, writer: "ExfiltrationWriter") ->
)
writer.write_state(room_id, event_id, state)

# Get the user profile
profile = await self.get_user(UserID.from_string(user_id))
if profile is not None:
writer.write_profile(profile)

# Get all devices the user has
devices = await self._device_handler.get_devices_by_user(user_id)
writer.write_devices(devices)

# Get all connections the user has
connections = await self.get_whois(UserID.from_string(user_id))
writer.write_connections(
connections["devices"][""]["sessions"][0]["connections"]
)

return writer.finished()


Expand Down Expand Up @@ -297,6 +313,33 @@ def write_knock(
"""
raise NotImplementedError()

@abc.abstractmethod
def write_profile(self, profile: JsonDict) -> None:
"""Write the profile of a user.
Args:
profile: The user profile.
"""
raise NotImplementedError()

@abc.abstractmethod
def write_devices(self, devices: List[JsonDict]) -> None:
"""Write the devices of a user.
Args:
devices: The list of devices.
"""
raise NotImplementedError()

@abc.abstractmethod
def write_connections(self, connections: List[JsonDict]) -> None:
"""Write the connections of a user.
Args:
connections: The list of connections / sessions.
"""
raise NotImplementedError()

@abc.abstractmethod
def finished(self) -> Any:
"""Called when all data has successfully been exported and written.
Expand Down
60 changes: 60 additions & 0 deletions tests/handlers/test_admin.py
Original file line number Diff line number Diff line change
Expand Up @@ -38,6 +38,7 @@ class ExfiltrateData(unittest.HomeserverTestCase):

def prepare(self, reactor: MemoryReactor, clock: Clock, hs: HomeServer) -> None:
self.admin_handler = hs.get_admin_handler()
self._store = hs.get_datastores().main

self.user1 = self.register_user("user1", "password")
self.token1 = self.login("user1", "password")
Expand Down Expand Up @@ -236,3 +237,62 @@ def test_knock(self) -> None:
self.assertEqual(args[0], room_id)
self.assertEqual(args[1].content["membership"], "knock")
self.assertTrue(args[2]) # Assert there is at least one bit of state

def test_profile(self) -> None:
"""Tests that user profile get exported."""
writer = Mock()

self.get_success(self.admin_handler.export_user_data(self.user2, writer))

writer.write_events.assert_not_called()
writer.write_profile.assert_called_once()

# check only a few values, not all available
args = writer.write_profile.call_args[0]
self.assertEqual(args[0]["name"], self.user2)
self.assertIn("displayname", args[0])
self.assertIn("avatar_url", args[0])
self.assertIn("threepids", args[0])
self.assertIn("external_ids", args[0])
self.assertIn("creation_ts", args[0])

def test_devices(self) -> None:
"""Tests that user devices get exported."""
writer = Mock()

self.get_success(self.admin_handler.export_user_data(self.user2, writer))

writer.write_events.assert_not_called()
writer.write_devices.assert_called_once()

args = writer.write_devices.call_args[0]
self.assertEqual(len(args[0]), 1)
self.assertEqual(args[0][0]["user_id"], self.user2)
self.assertIn("device_id", args[0][0])
self.assertIsNone(args[0][0]["display_name"])
self.assertIsNone(args[0][0]["last_seen_user_agent"])
self.assertIsNone(args[0][0]["last_seen_ts"])
self.assertIsNone(args[0][0]["last_seen_ip"])

def test_connections(self) -> None:
"""Tests that user sessions / connections get exported."""
# Insert a user IP
self.get_success(
self._store.insert_client_ip(
self.user2, "access_token", "ip", "user_agent", "MY_DEVICE"
)
)

writer = Mock()

self.get_success(self.admin_handler.export_user_data(self.user2, writer))

writer.write_events.assert_not_called()
writer.write_connections.assert_called_once()

args = writer.write_connections.call_args[0]
self.assertEqual(len(args[0]), 1)
self.assertEqual(args[0][0]["ip"], "ip")
self.assertEqual(args[0][0]["user_agent"], "user_agent")
self.assertGreater(args[0][0]["last_seen"], 0)
self.assertNotIn("access_token", args[0][0])

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