FreeScout is a free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework), full analog of HelpScout. As you may know, Help Scout on November 29, 2018 will force all free accounts to upgrade to the paid plan, so developing a free open source alternative is kind of urgent.
FreeScout is being developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel cannot be copyrighted). FreeScout is currently under active development. If you would like to join efforts, just fork this repo and follow instructions.
Now you can enjoy a self hosted clone of Help Scout without giving up privacy or locking you into a service you don't control.
- Features
- Requirements
- Release Date
- Documentation
- Installation Guide
- Development Guide
- Todo List
- Screenshots
FreeScout will provide the same set of features as a HelpScout: help desk tools, email management and analytics. FreeScout will also provide some extra features:
- 100% Mobile-friendly.
- Multilingual.
- Starred conversations.
- Sending messages to multiple customers at once.
- Pasting screenshots from the clipboard into the reply area.
- Dragging images into the reply area.
Need anything else? Suggest features here
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
- Nginx / Apache / IIS
- PHP 7.0+
- MySQL/MariaDB 5.0+
- Git (optional, for easier upgrading in the future)
If you would like to be notified about new releases, news and updates you can subscribe here
Dashboard:
Conversation:
Mailbox connection settings page:
Login page:
