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E-mail after Contact Us not in default e-mail layout (plain text) #7291

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PieterCappelle opened this issue Nov 3, 2016 · 2 comments
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bug report Fixed in 2.2.x The issue has been fixed in 2.2 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@PieterCappelle
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Preconditions

  1. Magento 2.1.2
  2. Default installation no plugins/extensions installed

Steps to reproduce

  1. Browse to the default Contact page with the default Contact form
  2. Fill in the Contact Form and submit
  3. E-mail will be sent to the email address you configured in the configuration panel

Expected result

  1. Receive e-mail in the Magento default header and footer layout (like orders, invoices, ...)

Actual result

  1. Plain text e-mail
@smoskaluk
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@PieterCappelle Hi! You may see that Magento use Default "Contact Form" Email Template (Stores - Configuration - General - Contacts - Email Options) If you want to see and amend this template, you need go to Marketing - Email Templates, click Add New Templates, choose in "Template" dropdawn input "Contact Form" and click "Load Template"

magento-team pushed a commit that referenced this issue Jun 20, 2017
magento-team pushed a commit that referenced this issue Jun 22, 2017
… to HTML #9786

 - Merge Pull Request #9786 from VincentMarmiesse/magento2:contact-template-html
magento-team pushed a commit that referenced this issue Jun 22, 2017
… to HTML #9786

 - reverted HTML markup. Markup can be added as a customization but we should not ship markup out-of-the-box
magento-team pushed a commit that referenced this issue Jun 22, 2017
magento-team pushed a commit that referenced this issue Jun 22, 2017
… to HTML #9786

 - fixed issue with current store id
@magento-engcom-team magento-engcom-team added 2.1.x bug report Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update labels Sep 11, 2017
@magento-engcom-team
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@PieterCappelle the fix will be available in 2.2.0 release very soon

@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Sep 11, 2017
magento-engcom-team pushed a commit that referenced this issue Dec 7, 2021
[Platform Health] Updates for PHP8.1
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Labels
bug report Fixed in 2.2.x The issue has been fixed in 2.2 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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