Getting "Quit unexpectedly" message after quitting KeePassXC #1543

sts10 · 2018-02-28T01:43:50Z

This issue/bug doesn't seem to have any actual negative effects (e.g. no database corruption that I found), but it is a bit unnerving to see an "quit unexpectedly" error.

Expected Behavior

KeePassXC should be able to quit without an error message.

Current Behavior

After unlocking and locking a database, if user quits KeePassXC, a few seconds later user receives an error message saying KeePassXC quit unexpectedly.

Steps to Reproduce (for bugs)

Download KeePassXC 2.3.0 beta from Github
Verify DMG sig, install, launch application, created new database. Add a test entry.
Lock db and quit KeePassXC
Launch KeePassXC, either by launching the application or double clicking on your new database.
unlock database.
Lock database
Quit KeePassXC
In a few seconds, get this unnerving message

Opening the database and following steps 5 through 7 with KeePassXC 2.2.0 does NOT result in this error message being displayed.

Also, when using 2.3.0, if I just launch KeePassXC, then quit it without unlocking a database, I do NOT get the error message after quitting.

Context

As I stated above, I haven't created any database corruptions or even unsaved database changes with this bug. I just think it's something that, if reproducible, should be fixed before 2.3.0 leaves beta.

Debug Info

KeePassXC - Version 2.3.0
Revision: 4c0ed74

Libraries:

Qt 5.9.3
libgcrypt 1.8.2

Operating system: macOS High Sierra (10.13)
CPU architecture: x86_64
Kernel: darwin 17.4.0

Enabled extensions:

Auto-Type
Browser Integration
Legacy Browser Integration (KeePassHTTP)
SSH Agent
YubiKey

Apple Error Information

Here is the first part of the text I got when I hit the "Report..." button on the error message.

Process:               KeePassXC [1017]
Path:                  /Applications/KeePassXC.app/Contents/MacOS/KeePassXC
Identifier:            org.keepassx.keepassxc
Version:               2.3.0 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           KeePassXC [1017]
User ID:               501

Date/Time:             2018-02-27 20:27:05.318 -0500
OS Version:            Mac OS X 10.13.3 (17D102)
Report Version:        12
Anonymous UUID:        [Redacted in case sensitive]


Time Awake Since Boot: 3600 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

The text was updated successfully, but these errors were encountered:

sts10 · 2018-02-28T04:00:16Z

I originally observed this bug on the 2.3.0 beta download, but I was able to reproduce it with the non-beta release of 2.3.0.

adolfogc · 2018-02-28T04:24:31Z

I've also experienced this issue or something similar when using the 2.3.0 beta.

droidmonkey · 2018-02-28T11:28:49Z

I did fix a crash in the beta, but it was not related to start-up

adolfogc · 2018-02-28T14:34:53Z

I've rechecked; it crashes after I close KeePassXC with the database unlocked.

Process:               KeePassXC [13152]
Path:                  /Volumes/VOLUME/*/KeePassXC.app/Contents/MacOS/KeePassXC
Identifier:            org.keepassx.keepassxc
Version:               2.3.0-beta1 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           KeePassXC [13152]
User ID:               502

Date/Time:             2018-02-28 08:31:27.291 -0600
OS Version:            Mac OS X 10.13.3 (17D102)
Report Version:        12
Bridge OS Version:     3.0 (14Y661)
Anonymous UUID:        4A3EBBBA-E16A-A9F4-B59D-AF3A6DEE0AB7

Sleep/Wake UUID:       E3624628-F95B-414F-AA35-B5458F946E5E

Time Awake Since Boot: 57000 seconds
Time Since Wake:       1800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libqcocoa.dylib               	0x000000010eb8d446 0x10ea80000 + 1102918
1   libqcocoa.dylib               	0x000000010ea89d1c 0x10ea80000 + 40220
2   libqcocoa.dylib               	0x000000010ea8a09e 0x10ea80000 + 41118
3   org.qt-project.QtGui          	0x000000010deed7e2 QGuiApplicationPrivate::~QGuiApplicationPrivate() + 418
4   org.qt-project.QtWidgets      	0x000000010d7fd4ce QApplicationPrivate::~QApplicationPrivate() + 14
5   org.qt-project.QtCore         	0x000000010e5ebfb8 QObject::~QObject() + 1864
6   org.qt-project.QtWidgets      	0x000000010d7ff3e7 QApplication::~QApplication() + 999
7   org.keepassx.keepassxc        	0x000000010d1ea589 main + 4521
8   libdyld.dylib                 	0x00007fff59b44115 start + 1

Thread 1:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        	0x00007fff59c93fca __select + 10
1   com.apple.CoreFoundation      	0x00007fff3226859b __CFSocketManager + 635
2   libsystem_pthread.dylib       	0x00007fff59dcf6c1 _pthread_body + 340
3   libsystem_pthread.dylib       	0x00007fff59dcf56d _pthread_start + 377
4   libsystem_pthread.dylib       	0x00007fff59dcec5d thread_start + 13

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff59c8a7c2 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff59c89cdc mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff3222e575 __CFRunLoopServiceMachPort + 341
3   com.apple.CoreFoundation      	0x00007fff3222d8c7 __CFRunLoopRun + 1783
4   com.apple.CoreFoundation      	0x00007fff3222cf43 CFRunLoopRunSpecific + 483
5   com.apple.AppKit              	0x00007fff2f94d3c8 _NSEventThread + 184
6   libsystem_pthread.dylib       	0x00007fff59dcf6c1 _pthread_body + 340
7   libsystem_pthread.dylib       	0x00007fff59dcf56d _pthread_start + 377
8   libsystem_pthread.dylib       	0x00007fff59dcec5d thread_start + 13

Thread 3:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 6:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 7:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 8:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 9:
0   libsystem_pthread.dylib       	0x00007fff59dcec40 start_wqthread + 0
1   ???                           	0x4058504320000000 0 + 4636544065607827456

Thread 10:
0   libsystem_kernel.dylib        	0x00007fff59c94562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff59dcf06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff59dcec4d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000600000208bb0  rbx: 0x000060c0000175d0  rcx: 0xbaddc1f0a494bead  rdx: 0x000000000000000c
  rdi: 0x0000600000208bb0  rsi: 0x000060c0000f9f20  rbp: 0x00007ffee2a1c7f0  rsp: 0x00007ffee2a1c7e0
   r8: 0x0000000000000002   r9: 0x000000000000003f  r10: 0x00006000000af660  r11: 0x000000010dee5150
  r12: 0x00007ff363c00650  r13: 0x000000010e8cf228  r14: 0x00007ff363c00650  r15: 0x00006000000d7760
  rip: 0x000000010eb8d446  rfl: 0x0000000000010202  cr2: 0x000000010eb8d430
  
Logical CPU:     6
Error Code:      0x00000000
Trap Number:     13

phoerious · 2018-02-28T14:54:27Z

Can you test if it also happens if you compile 2.3 yourself? The program crashes somewhere in the Qt application / Cocoa drawing routines.

George-Yanev · 2018-02-28T16:16:30Z

On MacOS High Sierra I had crashes when closing custom build KeePassXC from commit 698b44f

There are two thinks I've done which somehow fix it:

Installing KeePassXC from brew: brew cask install keepassxc
I'm using Yubikey and for some reason that integration with it was lost while opening the database from different KeePassXC builds which forced me to add it again.

I believe the 2nd point is the key as I'm unable to reproduce the crash even with the 698b44f build. Before the mention steps the crash was reproducible 100% of the time

Process:               KeePassXC [11131]
Path:                  /Users/USER/*/KeePassXC.app/Contents/MacOS/./KeePassXC
Identifier:            org.keepassx.keepassxc
Version:               2.3.0-snapshot (???)
Code Type:             X86-64 (Native)
Parent Process:        zsh [2740]
Responsible:           KeePassXC [11131]
User ID:               354588406

Date/Time:             2018-02-28 17:25:45.460 +0200
OS Version:            Mac OS X 10.13.3 (17D102)
Report Version:        12
Anonymous UUID:        60735A11-DAEE-91B5-8BC0-06FF7FD00951

Sleep/Wake UUID:       9717DA5D-F324-4BB4-9F86-C13139555D6C

Time Awake Since Boot: 290000 seconds
Time Since Wake:       28000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
*** error for object 0x7fc2be050140: pointer being freed was not allocated
 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff5b03ee3e __pthread_kill + 10
1   libsystem_pthread.dylib       	0x00007fff5b17d150 pthread_kill + 333
2   libsystem_c.dylib             	0x00007fff5af9b312 abort + 127
3   libsystem_malloc.dylib        	0x00007fff5b098866 free + 521
4   libqcocoa.dylib               	0x000000011031fdc9 0x11020f000 + 1117641
5   libqcocoa.dylib               	0x00000001102182dc 0x11020f000 + 37596
6   libqcocoa.dylib               	0x00000001102186b5 0x11020f000 + 38581
7   org.qt-project.QtGui          	0x000000010cc55a02 QGuiApplicationPrivate::~QGuiApplicationPrivate() + 418
8   org.qt-project.QtWidgets      	0x000000010c5a6afe QApplicationPrivate::~QApplicationPrivate() + 14
9   org.qt-project.QtCore         	0x000000010d368e68 QObject::~QObject() + 1864
10  org.qt-project.QtWidgets      	0x000000010c5a8a17 QApplication::~QApplication() + 999
11  org.keepassx.keepassxc        	0x000000010c033a29 main + 4921
12  libdyld.dylib                 	0x00007fff5aeef115 start + 1

Thread 1:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        	0x00007fff5b03efca __select + 10
1   com.apple.CoreFoundation      	0x00007fff3361759b __CFSocketManager + 635
2   libsystem_pthread.dylib       	0x00007fff5b17a6c1 _pthread_body + 340
3   libsystem_pthread.dylib       	0x00007fff5b17a56d _pthread_start + 377
4   libsystem_pthread.dylib       	0x00007fff5b179c5d thread_start + 13

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff5b0357c2 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff5b034cdc mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff335dd575 __CFRunLoopServiceMachPort + 341
3   com.apple.CoreFoundation      	0x00007fff335dc8c7 __CFRunLoopRun + 1783
4   com.apple.CoreFoundation      	0x00007fff335dbf43 CFRunLoopRunSpecific + 483
5   com.apple.AppKit              	0x00007fff30cfc3c8 _NSEventThread + 184
6   libsystem_pthread.dylib       	0x00007fff5b17a6c1 _pthread_body + 340
7   libsystem_pthread.dylib       	0x00007fff5b17a56d _pthread_start + 377
8   libsystem_pthread.dylib       	0x00007fff5b179c5d thread_start + 13

Thread 3:
0   libsystem_kernel.dylib        	0x00007fff5b03f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff5b17a06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff5b179c4d start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff5b03f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff5b17a06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff5b179c4d start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib        	0x00007fff5b03f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff5b17a06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib       	0x00007fff5b179c4d start_wqthread + 13

Thread 6:
0   libsystem_kernel.dylib        	0x00007fff5b03f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff5b17a26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib       	0x00007fff5b179c4d start_wqthread + 13

Thread 7:
0   libsystem_pthread.dylib       	0x00007fff5b179c40 start_wqthread + 0
1   ???                           	0x4058504320000000 0 + 4636544065607827456

Thread 8:

Thread 9:

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007fff93f48340  rcx: 0x00007ffee3bd2428  rdx: 0x0000000000000000
  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffee3bd2460  rsp: 0x00007ffee3bd2428
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000206
  r12: 0x0000000000000307  r13: 0x0000000000000004  r14: 0x0000000000000006  r15: 0x000000000000002d
  rip: 0x00007fff5b03ee3e  rfl: 0x0000000000000206  cr2: 0x00007fff93f26148
  
Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133

stysedo · 2018-03-01T04:47:26Z

We saw this crash sporadically when using the prebuilt binary of the release version (KeePassXC-2.3.0.dmg) on macOS 10.2.6.
It happened a couple of times, but I can't seem to reproduce it again.

I think the circumstances were:
1.Download KeePassXC 2.3.0
2.Verify DMG sig, install.
3.Open an existing database
4.Edit an entry
5.Save Daabase
6.Use macOS 'close' button on app window.
7.In a few seconds, we get the macOS "Quit unexpectedly" error window.

I was able to reproduce the issue using OP's workflow. Both with the newly created file and on subsequent attempts with the same file.

yan12125 · 2018-03-02T14:40:21Z

I got the same issue with MacPorts' Qt. I guess this is not a Homebrew- or MacPorts-specific issue but a Qt one.

I've rebuild Qt with MacPorts' debug option. Now I have QtFoo and QtFoo_debug libraries. However, keepassxc always links to the non-debug version QtFoo. Any idea how to link to the debug version QtFoo_debug?

phoerious · 2018-03-02T15:32:52Z

You need to set -DCMAKE_LIBRARY_PATH=... and perhaps also the -L flag via -DCMAKE_EXE_LINKER_FLAGS=....

DimitryAndric · 2018-03-02T19:42:15Z

For me it is pretty consistent:

open database, type password
lock database using command-L
quit using command-Q

Result:

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libqcocoa.dylib               	0x0000000104ab3446 0x1049a6000 + 1102918
1   libqcocoa.dylib               	0x00000001049afd1c 0x1049a6000 + 40220
2   libqcocoa.dylib               	0x00000001049b009e 0x1049a6000 + 41118
3   org.qt-project.QtGui          	0x00000001025717e2 QGuiApplicationPrivate::~QGuiApplicationPrivate() + 418
4   org.qt-project.QtWidgets      	0x0000000101e864ce QApplicationPrivate::~QApplicationPrivate() + 14
5   org.qt-project.QtCore         	0x0000000102c6ffb8 QObject::~QObject() + 1864
6   org.qt-project.QtWidgets      	0x0000000101e883e7 QApplication::~QApplication() + 999
7   org.keepassx.keepassxc        	0x0000000101872639 main + 4521
8   libdyld.dylib                 	0x00007fffc68be235 start + 1

DimitryAndric · 2018-03-02T20:59:28Z

I bisected, and it appears that commit 806248e ("Review fixes") causes this. I searched a bit in the Qt bug database, and this looks slightly related, but I'm unsure: https://bugreports.qt.io/browse/QTBUG-54832

phoerious · 2018-03-02T23:00:45Z

I submitted a fix for review.

DimitryAndric · 2018-03-02T23:52:07Z

@phoerious, works fine for me. Thanks.

phoerious · 2018-03-03T00:54:23Z

Great.
I actually didn't realize that you bisected as well. At least we got the same result. :-D

…#1543

sts10 changed the title ~~[v 2.3.0 macOS] Getting "Quit unexpectedly" message after quitting KeePassXC~~ [v 2.3.0; macOS] Getting "Quit unexpectedly" message after quitting KeePassXC Feb 28, 2018

weslly added platform: macOS bug labels Feb 28, 2018

phoerious self-assigned this Feb 28, 2018

phoerious added this to the 2.3.1 milestone Feb 28, 2018

droidmonkey changed the title ~~[v 2.3.0; macOS] Getting "Quit unexpectedly" message after quitting KeePassXC~~ Getting "Quit unexpectedly" message after quitting KeePassXC Mar 1, 2018

TheZ3ro mentioned this issue Mar 1, 2018

Mac crash while quitting when database is locked #1576

Closed

phoerious added a commit that referenced this issue Mar 2, 2018

Do not delete MacPasteboard instance on exit, resolves #1543

f880cf4

phoerious added a commit that referenced this issue Mar 2, 2018

Do not delete MacPasteboard instance on exit, resolves #1543

c1dcd76

phoerious mentioned this issue Mar 2, 2018

Do not delete MacPasteboard instance on exit, resolves #1543 #1607

Merged

phoerious added a commit that referenced this issue Mar 2, 2018

Do not delete MacPasteboard instance on exit, resolves #1543

8bbb0cc

phoerious closed this as completed in ee8499f Mar 3, 2018

This was referenced Mar 4, 2018

Crash upon quitting #1622

Closed

2.3.0 crashes on quit after changing view or changing width of columns in display #1699

Closed

jtl999 pushed a commit to jtl999/keepassxc that referenced this issue Jul 29, 2018

Do not delete MacPasteboard instance on exit, resolves keepassxreboot…

69cefbb

…#1543

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Getting "Quit unexpectedly" message after quitting KeePassXC #1543

Getting "Quit unexpectedly" message after quitting KeePassXC #1543

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Getting "Quit unexpectedly" message after quitting KeePassXC #1543

Getting "Quit unexpectedly" message after quitting KeePassXC #1543

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sts10 commented Feb 28, 2018 • edited Loading

Expected Behavior

Current Behavior

Steps to Reproduce (for bugs)

Context

Debug Info

Apple Error Information

sts10 commented Feb 28, 2018

adolfogc commented Feb 28, 2018

droidmonkey commented Feb 28, 2018

adolfogc commented Feb 28, 2018

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stysedo commented Mar 1, 2018

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