Some videos are playing upside down (180 degrees rotated)

[mike12806]

The bug

Some videos are playing upside down (180 degrees rotated)

Video was taken on an iphone 15 pro max (1080 x 1920 resolution; .mov file type)

The OS that Immich Server is running on

Kubernetes / Docker

Version of Immich Server

V1.118.2

Version of Immich Mobile App

V1.118.2

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

Helm Chart

Your .env content

See above; I'm using helm

Reproduction steps

Unclear - only happening for some videos, not sure why it's selective

Relevant log output

None

Additional information

No response

[bo0tzz]

Seems like a dupe of #2130

[mike12806]

Seems like a dupe of #2130

@bo0tzz that issue is on mobile app? This only occurs on web for me, not mobile. Can you reopen please?

[mike12806]

Hey @bo0tzz - still seeing this in 1.119.0. Was it supposed to be fixed in this release? Any steps I need to remediate besides upgrading?

[alextran1502]

@mike12806 you will need to re-transcode the problem videos. Let me know if it helps

[Tumist76]

@mike12806 you will need to re-transcode the problem videos. Let me know if it helps

If I'm not using transcoding at all, what can be the problem here? I'm still seeing all my videos from Pixel 7 upside-down on Web on v1.120.2.

UPD: I see, when i open local mp4 from Pixel in Chrome it also plays upside-down. Lol, Google can't support videos from its own device correctly?