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update alexa_devices docs #42702

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frenck merged 1 commit into from
Dec 29, 2025
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update alexa_devices docs #42702

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11 changes: 3 additions & 8 deletions source/_integrations/alexa_devices.markdown
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Original file line number Diff line number Diff line change
Expand Up @@ -59,13 +59,6 @@ You must ensure the authenticator app is setup as your preferred method for 2FA.
description: One-time password via Authenticator App.
{% endconfiguration_basic %}

{% note %}

When trying to set up the integration, the form may show the message "Cannot connect".
This means that the specified country may need a special setting.
Open a issue with all details to investigate
{% endnote %}

## Actions

### Available Actions
Expand Down Expand Up @@ -237,12 +230,13 @@ target:

## Data updates

This integration {% term polling polls %} data from the device every 30 seconds by default.
This integration {% term polling polls %} data from the device every five minutes by default.

## Known limitations

- This integration requires multifactor authentication using an authentication app (such as Microsoft Authenticator). To enable MFA, in your Amazon account settings, select **Login & Security** > **2-step verification** > **Backup methods** > **Add new app**. See [Amazon's documentation](https://www.amazon.com/gp/help/customer/display.html?nodeId=G9MX9LXNWXFKMJYU) for more information.
- Reminders may not be added to the sensor if the configured account is linked to an Alexa Household.
- [Amazon Japan](https://www.amazon.co.jp) appears to use a different login mechanism to other locations preventing setup of the integration. This should be resolved in a future release.

## Troubleshooting

Expand Down Expand Up @@ -270,6 +264,7 @@ You see something similar to

- `Error retrieving devices state: Too many requests for path ['listEndpoints']`
- `Error retrieving data: CannotRetrieveData('Request failed: Bad Request')`
- `Failed to obtain notification data. Timers and alarms have not been updated`

In logs.

Expand Down