feat: Add FeedbackLabel resource and APIs (#7838)

feat: Add QueryMetrics API
feat: Add Quality AI resources and APIs
feat: Add AnalysisRules resource and APIs
docs: A comment for method `InitializeEncryptionSpec` in service `ContactCenterInsights` is changed
docs: A comment for field `custom_metadata_keys` in message `.google.cloud.contactcenterinsights.v1.IngestConversationsRequest` is changed
docs: A comment for field `encryption_spec` in message `.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecRequest` is changed
docs: A comment for field `partial_errors` in message `.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecMetadata` is changed
docs: A comment for field `labels` in message `.google.cloud.contactcenterinsights.v1.Conversation` is changed
docs: A comment for field `metadata_json` in message `.google.cloud.contactcenterinsights.v1.Conversation` is changed
docs: A comment for message `EncryptionSpec` is changed
docs: A comment for field `kms_key` in message `.google.cloud.contactcenterinsights.v1.EncryptionSpec` is changed
PiperOrigin-RevId: 696581715
Source-Link: googleapis/googleapis@242a5f1
Source-Link: googleapis/googleapis-gen@1a51252
Copy-Tag: eyJwIjoiQ29udGFjdENlbnRlckluc2lnaHRzLy5Pd2xCb3QueWFtbCIsImgiOiIxYTUxMjUyNTNjM2RiZGQ5MTIyNzhkNDU5MDlhZDZjZmIwMDMxMDg1In0=

ContactCenterInsights/samples/V1/ContactCenterInsightsClient/bulk_download_feedback_labels.php

@@ -0,0 +1,83 @@
+<?php
+/*
+ * Copyright 2024 Google LLC
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     https://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+/*
+ * GENERATED CODE WARNING
+ * This file was automatically generated - do not edit!
+ */
+
+require_once __DIR__ . '/../../../vendor/autoload.php';
+
+// [START contactcenterinsights_v1_generated_ContactCenterInsights_BulkDownloadFeedbackLabels_sync]
+use Google\ApiCore\ApiException;
+use Google\ApiCore\OperationResponse;
+use Google\Cloud\ContactCenterInsights\V1\BulkDownloadFeedbackLabelsRequest;
+use Google\Cloud\ContactCenterInsights\V1\BulkDownloadFeedbackLabelsResponse;
+use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
+use Google\Rpc\Status;
+
+/**
+ * Download feedback labels in bulk.
+ *
+ * @param string $formattedParent The parent resource for new feedback labels. Please see
+ *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
+ */
+function bulk_download_feedback_labels_sample(string $formattedParent): void
+{
+    // Create a client.
+    $contactCenterInsightsClient = new ContactCenterInsightsClient();
+
+    // Prepare the request message.
+    $request = (new BulkDownloadFeedbackLabelsRequest())
+        ->setParent($formattedParent);
+
+    // Call the API and handle any network failures.
+    try {
+        /** @var OperationResponse $response */
+        $response = $contactCenterInsightsClient->bulkDownloadFeedbackLabels($request);
+        $response->pollUntilComplete();
+
+        if ($response->operationSucceeded()) {
+            /** @var BulkDownloadFeedbackLabelsResponse $result */
+            $result = $response->getResult();
+            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
+        } else {
+            /** @var Status $error */
+            $error = $response->getError();
+            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
+        }
+    } catch (ApiException $ex) {
+        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
+    }
+}
+
+/**
+ * Helper to execute the sample.
+ *
+ * This sample has been automatically generated and should be regarded as a code
+ * template only. It will require modifications to work:
+ *  - It may require correct/in-range values for request initialization.
+ *  - It may require specifying regional endpoints when creating the service client,
+ *    please see the apiEndpoint client configuration option for more details.
+ */
+function callSample(): void
+{
+    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
+
+    bulk_download_feedback_labels_sample($formattedParent);
+}
+// [END contactcenterinsights_v1_generated_ContactCenterInsights_BulkDownloadFeedbackLabels_sync]

ContactCenterInsights/samples/V1/ContactCenterInsightsClient/bulk_upload_feedback_labels.php

@@ -0,0 +1,83 @@
+<?php
+/*
+ * Copyright 2024 Google LLC
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     https://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+/*
+ * GENERATED CODE WARNING
+ * This file was automatically generated - do not edit!
+ */
+
+require_once __DIR__ . '/../../../vendor/autoload.php';
+
+// [START contactcenterinsights_v1_generated_ContactCenterInsights_BulkUploadFeedbackLabels_sync]
+use Google\ApiCore\ApiException;
+use Google\ApiCore\OperationResponse;
+use Google\Cloud\ContactCenterInsights\V1\BulkUploadFeedbackLabelsRequest;
+use Google\Cloud\ContactCenterInsights\V1\BulkUploadFeedbackLabelsResponse;
+use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
+use Google\Rpc\Status;
+
+/**
+ * Upload feedback labels in bulk.
+ *
+ * @param string $formattedParent The parent resource for new feedback labels. Please see
+ *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
+ */
+function bulk_upload_feedback_labels_sample(string $formattedParent): void
+{
+    // Create a client.
+    $contactCenterInsightsClient = new ContactCenterInsightsClient();
+
+    // Prepare the request message.
+    $request = (new BulkUploadFeedbackLabelsRequest())
+        ->setParent($formattedParent);
+
+    // Call the API and handle any network failures.
+    try {
+        /** @var OperationResponse $response */
+        $response = $contactCenterInsightsClient->bulkUploadFeedbackLabels($request);
+        $response->pollUntilComplete();
+
+        if ($response->operationSucceeded()) {
+            /** @var BulkUploadFeedbackLabelsResponse $result */
+            $result = $response->getResult();
+            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
+        } else {
+            /** @var Status $error */
+            $error = $response->getError();
+            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
+        }
+    } catch (ApiException $ex) {
+        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
+    }
+}
+
+/**
+ * Helper to execute the sample.
+ *
+ * This sample has been automatically generated and should be regarded as a code
+ * template only. It will require modifications to work:
+ *  - It may require correct/in-range values for request initialization.
+ *  - It may require specifying regional endpoints when creating the service client,
+ *    please see the apiEndpoint client configuration option for more details.
+ */
+function callSample(): void
+{
+    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
+
+    bulk_upload_feedback_labels_sample($formattedParent);
+}
+// [END contactcenterinsights_v1_generated_ContactCenterInsights_BulkUploadFeedbackLabels_sync]

ContactCenterInsights/samples/V1/ContactCenterInsightsClient/create_analysis_rule.php

@@ -0,0 +1,76 @@
+<?php
+/*
+ * Copyright 2024 Google LLC
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     https://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+/*
+ * GENERATED CODE WARNING
+ * This file was automatically generated - do not edit!
+ */
+
+require_once __DIR__ . '/../../../vendor/autoload.php';
+
+// [START contactcenterinsights_v1_generated_ContactCenterInsights_CreateAnalysisRule_sync]
+use Google\ApiCore\ApiException;
+use Google\Cloud\ContactCenterInsights\V1\AnalysisRule;
+use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
+use Google\Cloud\ContactCenterInsights\V1\CreateAnalysisRuleRequest;
+
+/**
+ * Creates a analysis rule.
+ *
+ * @param string $formattedParent The parent resource of the analysis rule. Required. The location
+ *                                to create a analysis rule for. Format: `projects/<Project
+ *                                ID>/locations/<Location ID>` or `projects/<Project
+ *                                Number>/locations/<Location ID>`
+ *                                Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
+ */
+function create_analysis_rule_sample(string $formattedParent): void
+{
+    // Create a client.
+    $contactCenterInsightsClient = new ContactCenterInsightsClient();
+
+    // Prepare the request message.
+    $analysisRule = new AnalysisRule();
+    $request = (new CreateAnalysisRuleRequest())
+        ->setParent($formattedParent)
+        ->setAnalysisRule($analysisRule);
+
+    // Call the API and handle any network failures.
+    try {
+        /** @var AnalysisRule $response */
+        $response = $contactCenterInsightsClient->createAnalysisRule($request);
+        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
+    } catch (ApiException $ex) {
+        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
+    }
+}
+
+/**
+ * Helper to execute the sample.
+ *
+ * This sample has been automatically generated and should be regarded as a code
+ * template only. It will require modifications to work:
+ *  - It may require correct/in-range values for request initialization.
+ *  - It may require specifying regional endpoints when creating the service client,
+ *    please see the apiEndpoint client configuration option for more details.
+ */
+function callSample(): void
+{
+    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
+
+    create_analysis_rule_sample($formattedParent);
+}
+// [END contactcenterinsights_v1_generated_ContactCenterInsights_CreateAnalysisRule_sync]

ContactCenterInsights/samples/V1/ContactCenterInsightsClient/create_feedback_label.php

@@ -0,0 +1,77 @@
+<?php
+/*
+ * Copyright 2024 Google LLC
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *     https://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+/*
+ * GENERATED CODE WARNING
+ * This file was automatically generated - do not edit!
+ */
+
+require_once __DIR__ . '/../../../vendor/autoload.php';
+
+// [START contactcenterinsights_v1_generated_ContactCenterInsights_CreateFeedbackLabel_sync]
+use Google\ApiCore\ApiException;
+use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
+use Google\Cloud\ContactCenterInsights\V1\CreateFeedbackLabelRequest;
+use Google\Cloud\ContactCenterInsights\V1\FeedbackLabel;
+
+/**
+ * Create feedback label.
+ *
+ * @param string $formattedParent The parent resource of the feedback label. Please see
+ *                                {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
+ */
+function create_feedback_label_sample(string $formattedParent): void
+{
+    // Create a client.
+    $contactCenterInsightsClient = new ContactCenterInsightsClient();
+
+    // Prepare the request message.
+    $feedbackLabel = new FeedbackLabel();
+    $request = (new CreateFeedbackLabelRequest())
+        ->setParent($formattedParent)
+        ->setFeedbackLabel($feedbackLabel);
+
+    // Call the API and handle any network failures.
+    try {
+        /** @var FeedbackLabel $response */
+        $response = $contactCenterInsightsClient->createFeedbackLabel($request);
+        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
+    } catch (ApiException $ex) {
+        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
+    }
+}
+
+/**
+ * Helper to execute the sample.
+ *
+ * This sample has been automatically generated and should be regarded as a code
+ * template only. It will require modifications to work:
+ *  - It may require correct/in-range values for request initialization.
+ *  - It may require specifying regional endpoints when creating the service client,
+ *    please see the apiEndpoint client configuration option for more details.
+ */
+function callSample(): void
+{
+    $formattedParent = ContactCenterInsightsClient::conversationName(
+        '[PROJECT]',
+        '[LOCATION]',
+        '[CONVERSATION]'
+    );
+
+    create_feedback_label_sample($formattedParent);
+}
+// [END contactcenterinsights_v1_generated_ContactCenterInsights_CreateFeedbackLabel_sync]