Skip to content

fix: Compute user last seen timestamp from last seen devices #18948

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom
Merged
merged 2 commits into from
Sep 24, 2025
Merged

fix: Compute user last seen timestamp from last seen devices #18948

merged 2 commits into from
Sep 24, 2025

Conversation

@pizkaz
Copy link
Contributor

@pizkaz pizkaz commented Sep 22, 2025 •
edited
Loading

Fix last seen timestamp in /_synapse/admin/v2/users response

Fixes #18955

The last seen timestamps contained in /_synapse/admin/v2/users responses were computed as follows:

                [...]
                LEFT JOIN (
                    SELECT user_id, MAX(last_seen) AS last_seen_ts
                    FROM user_ips GROUP BY user_id
                ) ls ON u.name = ls.user_id
                [...]

https://github.com/element-hq/synapse/blob/4367fb2d078c52959aeca0fe6874539c53e8360d/synapse/storage/databases/main/__init__.py#L302C1-L305C44

This leads to empty timestamps (as in: user was never seen) if users are inactive for longer than user_ips_max_age.

The fix is quite trivial: Use the devices table, as this one also contains last seen timestamps but is not periodically purged.

We are using this for automatic user account deletion (via synadm) and the patched code works as intended, whereas the unpatched version wants to delete users during long vacations. 🫣

Pull Request Checklist

@pizkaz pizkaz requested a review from a team as a code owner September 22, 2025 09:23
@CLAassistant
Copy link

CLAassistant commented Sep 22, 2025 •
edited
Loading

CLA assistant check
All committers have signed the CLA.

@pizkaz pizkaz force-pushed the fix/user-last-seen-ts branch from 115798b to 02a48b4 Compare September 22, 2025 09:31
reivilibre
reivilibre reviewed Sep 22, 2025
View reviewed changes
@reivilibre reivilibre requested a review from a team September 22, 2025 13:43
@pizkaz pizkaz force-pushed the fix/user-last-seen-ts branch from 02a48b4 to a10bdf4 Compare September 22, 2025 17:29
reivilibre
reivilibre approved these changes Sep 24, 2025
View reviewed changes
Copy link
Contributor

@reivilibre reivilibre left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Thanks!

@reivilibre reivilibre merged commit e766f32 into element-hq:develop Sep 24, 2025
40 checks passed
Michael-Ixo pushed a commit to ixoworld/synapse that referenced this pull request Oct 23, 2025
@MichaelPretorius
Merge tag 'v1.140.0' into ixo
748b7bc 
Deployments that make use of the
[synapse-s3-storage-provider](https://github.com/matrix-org/synapse-s3-storage-provider)
module must upgrade to
[v1.6.0](https://github.com/matrix-org/synapse-s3-storage-provider/releases/tag/v1.6.0).
Using older versions of the module with this release of Synapse will prevent
users from being able to upload or download media.

No significant changes since 1.140.0rc1.

- Add [a new Media Query by ID Admin API](https://element-hq.github.io/synapse/v1.140/admin_api/media_admin_api.html#query-a-piece-of-media-by-id) that allows server admins to query and investigate the metadata of local or cached remote media via
  the `origin/media_id` identifier found in a [Matrix Content URI](https://spec.matrix.org/v1.14/client-server-api/#matrix-content-mxc-uris). ([\element-hq#18911](element-hq#18911))
- Add [a new Fetch Event Admin API](https://element-hq.github.io/synapse/v1.140/admin_api/fetch_event.html) to fetch an event by ID. ([\element-hq#18963](element-hq#18963))
- Update [MSC4284: Policy Servers](matrix-org/matrix-spec-proposals#4284) implementation to support signatures when available. ([\element-hq#18934](element-hq#18934))
- Add experimental implementation of the `GET /_matrix/client/v1/rtc/transports` endpoint for the latest draft of [MSC4143: MatrixRTC](matrix-org/matrix-spec-proposals#4143). ([\element-hq#18967](element-hq#18967))
- Expose a `defer_to_threadpool` function in the Synapse Module API that allows modules to run a function on a separate thread in a custom threadpool. ([\element-hq#19032](element-hq#19032))

- Fix room upgrade `room_config` argument and documentation for `user_may_create_room` spam-checker callback. ([\element-hq#18721](element-hq#18721))
- Compute a user's last seen timestamp from their devices' last seen timestamps instead of IPs, because the latter are automatically cleared according to `user_ips_max_age`. ([\element-hq#18948](element-hq#18948))
- Fix bug where ephemeral events were not filtered by room ID. Contributed by @frastefanini. ([\element-hq#19002](element-hq#19002))
- Update Synapse main process version string to include git info. ([\element-hq#19011](element-hq#19011))

- Explain how `Deferred` callbacks interact with logcontexts. ([\element-hq#18914](element-hq#18914))
- Fix documentation for `rc_room_creation` and `rc_reports` to clarify that a `per_user` rate limit is not supported. ([\element-hq#18998](element-hq#18998))

- Remove deprecated `LoggingContext.set_current_context`/`LoggingContext.current_context` methods which already have equivalent bare methods in `synapse.logging.context`. ([\element-hq#18989](element-hq#18989))
- Drop support for unstable field names from the long-accepted [MSC2732](matrix-org/matrix-spec-proposals#2732) (Olm fallback keys) proposal. ([\element-hq#18996](element-hq#18996))

- Cleanly shutdown `SynapseHomeServer` object, allowing artifacts of embedded small hosts to be properly garbage collected. ([\element-hq#18828](element-hq#18828))
- Update OEmbed providers to use 'X' instead of 'Twitter' in URL previews, following a rebrand. Contributed by @HammyHavoc. ([\element-hq#18767](element-hq#18767))
- Fix `server_name` in logging context for multiple Synapse instances in one process. ([\element-hq#18868](element-hq#18868))
- Wrap the Rust HTTP client with `make_deferred_yieldable` so it follows Synapse logcontext rules. ([\element-hq#18903](element-hq#18903))
- Fix the GitHub Actions workflow that moves issues labeled "X-Needs-Info" to the "Needs info" column on the team's internal triage board. ([\element-hq#18913](element-hq#18913))
- Disconnect background process work from request trace. ([\element-hq#18932](element-hq#18932))
- Reduce overall number of calls to `_get_e2e_cross_signing_signatures_for_devices` by increasing the batch size of devices the query is called with, reducing DB load. ([\element-hq#18939](element-hq#18939))
- Update error code used when an appservice tries to masquerade as an unknown device using [MSC4326](matrix-org/matrix-spec-proposals#4326). Contributed by @tulir @ Beeper. ([\element-hq#18947](element-hq#18947))
- Fix `no active span when trying to log` tracing error on startup (when OpenTracing is enabled). ([\element-hq#18959](element-hq#18959))
- Fix `run_coroutine_in_background(...)` incorrectly handling logcontext. ([\element-hq#18964](element-hq#18964))
- Add debug logs wherever we change current logcontext. ([\element-hq#18966](element-hq#18966))
- Update dockerfile metadata to fix broken link; point to documentation website. ([\element-hq#18971](element-hq#18971))
- Note that the code is additionally licensed under the [Element Commercial license](https://github.com/element-hq/synapse/blob/develop/LICENSE-COMMERCIAL) in SPDX expression field configs. ([\element-hq#18973](element-hq#18973))
- Fix logcontext handling in `timeout_deferred` tests. ([\element-hq#18974](element-hq#18974))
- Remove internal `ReplicationUploadKeysForUserRestServlet` as a follow-up to the work in element-hq#18581 that moved device changes off the main process. ([\element-hq#18988](element-hq#18988))
- Switch task scheduler from raw logcontext manipulation to using the dedicated logcontext utils. ([\element-hq#18990](element-hq#18990))
- Remove `MockClock()` in tests. ([\element-hq#18992](element-hq#18992))
- Switch back to our own custom `LogContextScopeManager` instead of OpenTracing's `ContextVarsScopeManager` which was causing problems when using the experimental `SYNAPSE_ASYNC_IO_REACTOR` option with tracing enabled. ([\element-hq#19007](element-hq#19007))
- Remove `version_string` argument from `HomeServer` since it's always the same. ([\element-hq#19012](element-hq#19012))
- Remove duplicate call to `hs.start_background_tasks()` introduced from a bad merge. ([\element-hq#19013](element-hq#19013))
- Split homeserver creation (`create_homeserver`) and setup (`setup`). ([\element-hq#19015](element-hq#19015))
- Swap near-end-of-life `macos-13` GitHub Actions runner for the `macos-15-intel` variant. ([\element-hq#19025](element-hq#19025))
- Introduce `RootConfig.validate_config()` which can be subclassed in `HomeServerConfig` to do cross-config class validation. ([\element-hq#19027](element-hq#19027))
- Allow any command of the `release.py` script to accept a `--gh-token` argument. ([\element-hq#19035](element-hq#19035))

* Bump Swatinem/rust-cache from 2.8.0 to 2.8.1. ([\element-hq#18949](element-hq#18949))
* Bump actions/cache from 4.2.4 to 4.3.0. ([\element-hq#18983](element-hq#18983))
* Bump anyhow from 1.0.99 to 1.0.100. ([\element-hq#18950](element-hq#18950))
* Bump authlib from 1.6.3 to 1.6.4. ([\element-hq#18957](element-hq#18957))
* Bump authlib from 1.6.4 to 1.6.5. ([\element-hq#19019](element-hq#19019))
* Bump bcrypt from 4.3.0 to 5.0.0. ([\element-hq#18984](element-hq#18984))
* Bump docker/login-action from 3.5.0 to 3.6.0. ([\element-hq#18978](element-hq#18978))
* Bump lxml from 6.0.0 to 6.0.2. ([\element-hq#18979](element-hq#18979))
* Bump phonenumbers from 9.0.13 to 9.0.14. ([\element-hq#18954](element-hq#18954))
* Bump phonenumbers from 9.0.14 to 9.0.15. ([\element-hq#18991](element-hq#18991))
* Bump prometheus-client from 0.22.1 to 0.23.1. ([\element-hq#19016](element-hq#19016))
* Bump pydantic from 2.11.9 to 2.11.10. ([\element-hq#19017](element-hq#19017))
* Bump pygithub from 2.7.0 to 2.8.1. ([\element-hq#18952](element-hq#18952))
* Bump regex from 1.11.2 to 1.11.3. ([\element-hq#18981](element-hq#18981))
* Bump serde from 1.0.224 to 1.0.226. ([\element-hq#18953](element-hq#18953))
* Bump serde from 1.0.226 to 1.0.228. ([\element-hq#18982](element-hq#18982))
* Bump setuptools-rust from 1.11.1 to 1.12.0. ([\element-hq#18980](element-hq#18980))
* Bump twine from 6.1.0 to 6.2.0. ([\element-hq#18985](element-hq#18985))
* Bump types-pyyaml from 6.0.12.20250809 to 6.0.12.20250915. ([\element-hq#19018](element-hq#19018))
* Bump types-requests from 2.32.4.20250809 to 2.32.4.20250913. ([\element-hq#18951](element-hq#18951))
* Bump typing-extensions from 4.14.1 to 4.15.0. ([\element-hq#18956](element-hq#18956))
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Reviewers

@reivilibre reivilibre reivilibre approved these changes

Assignees

No one assigned

Labels

None yet

Projects

None yet

Milestone

No milestone

Development

Successfully merging this pull request may close these issues.

Wrong user last_seen_ts reported in /_synapse/admin/v2/users

3 participants

@pizkaz @CLAassistant @reivilibre