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"New" login on Element Desktop, requires I validate with other device (same) twice #25169

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BloodyIron opened this issue Apr 20, 2023 · 3 comments
Closed

"New" login on Element Desktop, requires I validate with other device (same) twice #25169

BloodyIron opened this issue Apr 20, 2023 · 3 comments
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@BillCarsonFr
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A-E2EE-SAS-Verification A-Onboarding The users first experience of Element, whether that be first impressions or first tasks. O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Regression

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@BloodyIron
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Steps to reproduce

This has happened to me several times now, and others around me.

In the most recent example, my computer didn't shut down correctly and the session data corrupted. It required I log out, and log back in.

When I logged in, my Android device prompted me saying that someone logged in as me, do I want to verify it. I tap on it (on my android device) and then scan (with my android device) the barcode that was generated on my Element desktop session I just logged into.

Then within a second or two my same android device is prompted again with the same validation alert, that I logged in, do I want to verify. So I click it, and my Element desktop again shows up a barcode, and I scan the barcode again with my android device. And now both devices are not saying anything about verifying.

Outcome

I expected that I only needed to verify once, not twice, with the same devices.

Operating system

Ubuntu 22.04

Application version

Element version: 1.11.29 Olm version: 3.2.12

How did you install the app?

Aptitude repository

Homeserver

matrix.org

Will you send logs?

No
@weeman1337 weeman1337 added S-Minor Impairs non-critical functionality or suitable workarounds exist O-Occasional Affects or can be seen by some users regularly or most users rarely X-Regression labels Apr 21, 2023
@weeman1337
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weeman1337 commented Apr 21, 2023 •
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I was able to reproduce this on my first try. Logs sent from Web and Android.

  • Have the Android App open
  • Sign in with Element Web to the same account
  • Tap the verification banner on Android
  • Verification starts, scan QR Code, finish verification
  • Banner shows up on Android again

I will file another issue in the Android repo, because I am unsure which side is causing this.

@weeman1337 weeman1337 mentioned this issue Apr 21, 2023
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@BloodyIron
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Thanks for your help @weeman1337 !

@daniellekirkwood daniellekirkwood added A-E2EE-SAS-Verification A-Onboarding The users first experience of Element, whether that be first impressions or first tasks. labels May 15, 2023
@BillCarsonFr BillCarsonFr self-assigned this May 19, 2023
@BillCarsonFr
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Closed as per element-hq/element-android#8536

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@BillCarsonFr BillCarsonFr

Labels
A-E2EE-SAS-Verification A-Onboarding The users first experience of Element, whether that be first impressions or first tasks. O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Regression
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@weeman1337 @BillCarsonFr @BloodyIron @daniellekirkwood