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[8.x] [DOCS] Add case subfeature privileges (#204295) #204447

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stephmilovic merged 2 commits into from
Dec 17, 2024
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[8.x] [DOCS] Add case subfeature privileges (#204295) #204447

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[DOCS] Add case subfeature privileges (#204295)
lcawl Dec 16, 2024
87ed06d
Merge branch '8.x' into backport/8.x/pr-204295
lcawl Dec 16, 2024
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4 changes: 2 additions & 2 deletions docs/management/cases/setup-cases.asciidoc
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Expand Up @@ -24,7 +24,7 @@ The *{connectors-feature}* feature privilege is required to create, add,
delete, and modify case connectors and to send updates to external systems.

By default, `All` for the *Cases* feature includes authority to delete cases
and comments and edit case settings unless you customize the sub-feature privileges.
and comments, edit case settings, add case comments and attachments, and re-open cases unless you customize the sub-feature privileges.
====

| Give assignee access to cases
Expand All @@ -41,7 +41,7 @@ This privilege is also required to add <<cases-action-type,case actions>> to rul
| Give view-only access to cases
a| `Read` for the *Cases* feature under *Management*.

NOTE: By default, `Read` for the *Cases* feature does not include authority to delete cases and comments or edit case settings. You can grant this authority by customizing the sub-feature privileges.
NOTE: You can customize sub-feature privileges for deleting cases and comments, editing case settings, adding case comments and attachments, and re-opening cases.

| Revoke all access to cases | `None` for the *Cases* feature under *Management*.

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